Recent Posts

Ice Dams - Dudley, MA

12/9/2019 (Permalink)

Anatomy of an ice dam Call us at (508) 234-3399 for any water damage to your home caused by an ice dam! Image from

What is an ice dam?

A ridge of ice that forms at the edge of your roof and prevents water from draining from the roof. Water that backs up behind the dam can leak into your home and cause damage, even mold.

What causes ice dams?

Uneven roof surface temps can lead to ice dams forming.

For ice dams to form, there will be snow on the roof, and higher portions of the roof’s surface will be above freezing, while lower portions of the roof will be below. Freezing is 32 degrees Fahrenheit. For a portion of the roof to be below freezing, outside temps must also be below freezing.

The snow that is above freezing temperature will melt and flow down the roof until it reaches the portion of the roof that is below freezing. This water will then freeze, causing the ice dam.

The dam will get bigger as more snow melts and water goes down to the frozen portion of the roof. The water that is above, backs up behind the ice dam and stays a liquid. This water, with nowhere else to go, will find cracks in the roof and get into the attic, walls, and ceilings of your home or business.

Ice dams will usually form at the edge of the roof, because the rest of the roof has a source of heat, from the house.

A key to preventing ice dams Is to keep your attic cold!

To remove or prevent ice dams:

  • Remove snow from your roof, eliminating any possibility of an ice dam forming
    • You can use a roof rake or push broom to push snow off the roof.
  • If there is already an ice dam formed, and water is damaging the house-
    • Make channels through the dam so the water can drain.
    • Hose it off with warm water.
    • Work from the lower edge of the dam
  • This is only a temporary solution!

Hire a professional to deal with the heat transfer issues that create the dams.

If an ice dam (s) cause damage to your home or business, call us at (508) 234-3399 for water damage restoration!

Safety tips to guide you through the winter

12/4/2019 (Permalink)

If you are using a space heater(s)

  • Only use heaters with an Underwriters Laboratory approval or another national testing lab.
  • Keep the heater at least 3 feet from anything that is flammable.
  • ALWAYS turn off space heaters when you leave the room, and before going to bed.
  • NEVER use your oven to heat your home!

Using a fireplace

  • Make sure your chimney has recently been inspected and cleaned by a professional before using it this season.
  • Be sure you are burning clean, dry wood.
  • Be sure there is a screen in front of the fireplace to prevent any sparks from flying into the room.
  • Do NOT use gasoline or lighter fluid to start a fire
  • Don’t use plastic or paper materials to remove ashes
    • Instead, use a metal covered container
  • Never vacuum hot embers.

General fire safety tips

  • Be sure everyone knows how to dial 9-1-1
  • Make sure the fire alarms are working by testing them, and be sure the batteries are fresh.
    • They should be tested monthly
    • Batteries should be replaced once a year or when the low battery alarm chirps.

*Information gathered from Smithfield Fire Department 

Call us at (508) 234-3399 if you need fire or smoke damage restoration. We're here to help 24/7. It'll be "Like it never even happened."

Winter Storm Warning - Massachusetts

12/2/2019 (Permalink)

There is a winter storm warning in effect until 7AM Tuesday, December 3rd. 

Heave snow is expected to fall with accumulations of 4 - 10 inches. 

This could impact travel and early morning and after work commutes. 

  • Keep a flashlight, food, and water in your car in case of an emergency.

Stay indoors during the storm.

If you are outside, walk very carefully if the road or sidewalk is icy.

Before you head out on the road, let someone know where you are headed and what time you will get there. Just in case your car gets stuck. 

When you are shoveling the snow, be sure to take breaks in between. 

Always stay dry, as leaving wet clothes on can cause you to lose body heat, increasing the risk of hypothermia. 

At SERVPRO of Southern Worcester County, we always want you and your families to be as safe as possible during winter storms. If your home suffers from any water damage due to snow melting, call us at (508) 234-3399 or visit our website.

For more information about the winter storm warning click here.

Turkey Frying safety

11/26/2019 (Permalink)

As Thanksgiving approaches, we're all thinking about that yummy turkey dinner, but when thinking about cooking, everyone's safety must be a priority.

If you do choose to fry your turkey, here are some safety tips you should take into consideration.

  • Keep the fryer away from the house and any trees
  • Thaw turkey before frying - the oil mixed with water could cause a fire
  • Make sure the fryer is level, and avoid moving it after it is in use
  • If you're using a propane powered fryer, place the tank at least 2 feet from the burner
  • NEVER leave a fryer unattended
  • Turn off the burner before placing the turkey in the oil. 
    • If the oil makes contact with the burner it can cause a fire
  • When removing the turkey 
    • Wear goggles and oven mitts or gloves. 
  • Always keep children and pets away from the fryer

At SERVPRO of Southern Worcester County, we're here 24/7 to help you. Call us at (508) 234-3399 if you need us for fire, water or storm restoration. Like it never even happened.  

Cleaning Hacks - Northbridge Homes & Businesses

11/22/2019 (Permalink)

Whether you need to do some quick cleaning before the family comes over for Thanksgiving or just your weekly cleaning tasks, these hacks will definitely help you out. Bonus! They're safe too!

Get that pet hair off the couches with rubber gloves! Just rub any areas that need some extra cleaning, and rinse the gloves off after and the hair will come right off (or throw them away)

Get rid of odors from your couches by combining vinegar, water, and an essential oil...we like a mix of orange, cinnamon, cardamon, and clove. It smells just like the holidays...if they had a smell ??

Wipe your TV screen with a coffee filter, it wont leave any stray fibers behind like a paper towel... use filters to wipe windows too!

Clean your glass stove top by sprinkling baking soda and a little bit of water and let it sit, then wipe it clean

If your oven needs some TLC, mix 1 cup water, 1 cup vinegar, and some lemon essential oil and spray the oven. Cleaning your oven can help prevent fires. 

Get rid of carpet stains with vodka...yes, vodka. Blot the stain first, then pour a little bit of vodka onto the stain and dabit. 

For more household cleaning hacks click here

If your home or business is too messy for you or your janitorial staff to handle, SERVPRO of Southern Worcester County offers residential and commercial cleaning services. Visit our website for more information! Or call us at (508) 234-3399

Boihazard clean up

11/20/2019 (Permalink)

Stairs that had the carpet removed due to a biohazard clean up Basement stairs after the carpet was removed by our team for a biohazard clean up.

At SERVPRO of Southern Worcester County, we provide boihazard clean up and restoration services. We want everyone in our community to be safe at all times. One thing that shouldn't be taken lightly is bio hazardous waste. 

Although this type of waste can come in many different forms, it is important for you to be very careful and immediately look to contact us at SERVPRO of Southern Worcester County (508)234-3399. Bio hazardous waste should NEVER be handled by someone who is not properly trained. Our employees are trained to safely remove boihazards and properly dispose of them in accordance with OSHA and other health regulations.

Some types of hazardous waste or materials:

  • Sewage backup
  • Blood or other bodily fluids
  • Animal waste
  • Chemical spills

These are just a few types of services that we have dealt with in the past. See our website for other types of biohazard clean ups we can provide

What to do if you come across hazardous waste:

  • Don't touch the waste
    • coming in contact with biological and chemical contaminants can cause serious health concerns. 

SERVPRO of Southern Worcester County understand just how serious these situations can be and we are trained to properly handle them. If your home or business requires any bio or chemical hazardous cleaning, please call us at (508) 234-3399 or visit our site for more information!

Keeping your home safe while you're on vacation

11/18/2019 (Permalink)

As the holidays creep in, people start heading out of state to visit families for Thanksgiving, Hanukkah, Christmas, and the New Year, we want your home to look the same as it did when you left. Here are some steps you should take before you head out for vacation to keep your house looking spic and span.

  1. Inspect your home
    • Before you leave, checking these areas of your home is crucial to be sure they are intact:
      •  Foundation
      • Shingles on the roof
      • Weather stripping on the windows
      • Water heater and furnace
  1. During the winter- insure that the pipes are properly insulated. This way they won’t freeze, or there is less chance of them doing so.
  2. Clean the gutters of any debris. If they are clogged they can trap excess rain water that can escape into your home causing damage.

Other things to consider before going away:

  1. Unplug small appliances.
  2. Turn off valves to the dishwasher, washing machine and sinks.
  3. Check that smoke and CO detectors are working properly.
  4. Dispose of perishable foods
  5. Take out the trash.

Safety of your home:

If your house looks completely empty, that’s an invitation to burglars.

  • Have a friend pick up your mail each day so it doesn’t pile up in the mailbox.
  • Leave at least one light on a timer.
  • Have a friend or neighbor pull into the driveway on occasion so it looks like there is some activity going on.
  • Ask a friend to turn on lights at night so there is outdoor light.
  • Be sure to lock the doors!
  • If you have alarms, contact the alarm company so they know you’re out of town in case of a break in.

We hope the beginning of your holiday season is going great! If you suffer from any water, fire, or storm damage to your home, call us at (508) 234-3399 or visit our website for more information. 

Pet Safety - Whitinsville winters

11/13/2019 (Permalink)

Dog playing in the snow. Be sure to dry off your dog after playing in the snow. Always remember to wipe their paws and bellies after coming inside from playing in the snow.

Pet Safety

With this New England winter weather coming our way soon, we want to remind you to keep your beloved pets in mind when thinking about winter safety!

When you bring your dog in from a walk or playing outside, you should always wipe their feet and bellies. They can ingest antifreeze, salt, or other dangerous chemicals while licking their paws. Salt may also cause bleeding of their pads, as well as ice, so always keep an eye on your best friends paws! Maybe even consider purchasing a pair (or pairs) of dog boots or paw protectors.

The American Kennel Club suggests that you trim the hair/ fur between your dogs pads, as it can form ice balls. Keep them well trimmed so the fur is even with the surface of their pads.

Although your dog(s) may love to play out in any weather, it is best to limit their time outside if it is extremely cold. Of course, if you have a heavy-coated northern breed of dog, such as a Bernese mountain dog or a Saint Bernard, they thrive in low temps, so it is OK to let them outside for longer periods of time in the cold.


Dogs are most likely to get frostbite on the ears, paws, and tail. Sometimes, it may take days for symptoms of (severe) frostbite to appear.

Signs of frostbite:

  • Skin appears white or blue.
  • Shivering.
  • Swelling of affected area.

If your dog is showing signs of frostbite:

  • Move him/her to a warm and dry area.
  • Do NOT rub the affected area.
  • Do NOT try to warm frostbite while still outdoors, this can make it worse.
  • Do NOT use a hair dryer, heating pad, or any other direct source of heat.
  • Carefully use warm water (not hot!!). Apply warm water using a compress or soaking the area in a bowl of warm water.
  • Contact your veterinarian for further examination.

Once the area is warmed, pat them dry

Even our older friends love to play outside! When dogs age, we have to consider that they are like humans, and when they get older they have a more difficult time regulating their body temp. Along with the elder dogs, puppies, like human babies, also have a difficult time regulating their body temperature. It is best to limit the elder dogs and puppies time in the snow.

For more information regarding dog winter safety see:

Here at SERVPRO of Southern Worcester County, we want you and your family, including your fur babies, to be as safe as possible during the winter months. 

Black Mold in your Blackstone home or business

11/11/2019 (Permalink)

mold in a home or commercial property Mold from a home in Southern Worcester County

What is black mold?

Black mold AKA Stachybotrys chartarum is a toxic type of mold, often found in homes and businesses. Black mold is often black or dark green colored. Black mold often produces allergens into the air. If you are not sure if the mold you're seeing is black mold or another kind, do not touch or disturb the mold. 

If you are seeing signs of mold in your home or business give us a call at 508-234-3399!

Mold Facts:

- Mold is present mostly everywhere, inside and out!

- Mold produces spores, which are teeny tiny structures that are like seeds, used for reproduction.

-Mold spores LOVE moisture, so when exposed to moisture and water, they can quickly grow into colonies

- When the spores grow into colonies they then can produce allergens and irritants. 

-Mold spores can enter through AC systems, windows, doors, they can even attach to your clothing or animals.

Removal vs. Remediation 

Remediation does not = removal. It is quite near impossible to get rid of all mold. As we said above, it exists almost everywhere, even outdoors. 

Here at SERVPRO of Southern Worcester County, we understand mold and have the expertise to remediate the mold in your Blackstone home or business. 

Mold Remediation Process

1. Call us at 508-234-3399

2. We will inspect and assess the damage done by the mold

3. Mold containment

4. Air filtration 

5. Removing mold infested materials, as well as mold itself

6. Cleaning belongings and contents of the home/ business. 

If you have any questions about mold or need services, give us a call 24/7 at 508-234-3399 or visit us at 

Dangers of DIY Mold Removal

9/25/2019 (Permalink)

mold spores with caption "Mold Remediation" Leave the mold remediation up to us!

At SERVPRO of Southern Worcester County, we perform mold remediation services in both residential and commercial settings. Recently we had a lovely customers send us her positive testimonial to show how satisfied she was with the mold remediation work performed. She has explained that she tried to remove it herself, but to no avail.

That's where we come in. Many people want to take matters into their own hands, but it is best to leave it to the restoration professionals who deal with mold on a daily basis. A professional must be certified to deal with mold and must wear protective suits. Mold is no joke, so leave it to SERVPRO of Southern Worcester County, serving Southbridge, Northbridge, Whitinsville, Webster, Uxbridge, Oxford, Sturbridge, and surrounding communities. 

Visit our official website, where you'll find all the information you need! If you have any questions, please call us at 508-234-3399 any time!

Mold Remediation Services