Recent Posts

Preventing water damage in your Southbridge, MA home

10/27/2020 (Permalink)

SERVPRO employees talking to customers in kitchen SERVPRO helping with water damage.

Water damage can be a huge hassle, and no one wants to receive water damage, especially when it is least expected. Although you can get water damage at any time, there are natural ways you can do to prevent water damage in your home. Here are 5 simple tips and tricks to ensure less water damage.

Inspect your roof and chimney.

The roof is the most important part of your house. It is important to check out your roof to make sure you don’t have any damaged, loose, or missing shingles or tiles. Another component on the roof is the chimney. The chimney receives more damage than the roof because it stands taller. Making sure your chimney has no cracks or broken masonry work will help prevent possible leakage.

Maintain trees and vegetations.

Having a beautiful lawn with bushes and trees are lovely, but keep in mind that plants and trees can cause damage to your house if not maintained. Make sure to minimize vegetation near utility pipes and making sure roots don’t damage your pipes and water line.

Clean gutters and downspouts.

Gutters will help collect all the water from your roof. Over time, your gutters will fill up with leaves, seeds, and other debris causing a blockage. It is important to clean your gutters and downspouts to ensure the water can flow easily.

Clean your drains.

On a regular check your drains to make sure there is no leakage and check underneath the cabinets for any water stains.

Remember to check your attic.

Most homeowners don’t go into the attic often and signs of water in the attic are not often found early before the damage is too late.  Water damage in the attic can be an environment for mold to grow. 

My Blackstone Commercial Office Building Flooded

10/21/2020 (Permalink)

My Blackstone Commercial Office Building Flooded

Call us right away and we will respond fast to get out there and get the water out fast.

We then test all areas, walls, floors, ceilings, furniture for moisture levels and complete a drying plan. Drying equipment is set up right away to start the drying process.

The plan and scope of work is sent to the insurance company right away to get their approval then we remove affected walls, ceilings etc.

We keep you informed during the process. We want to be your master of service and be your single source for all your disaster cleanup needs.

Call SERVPRO of Sothern Worcester County Worcester County 508-234-3399

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Preventing Fire Damage | Mendon, MA

9/20/2020 (Permalink)

preventing fire damage this fall You can prevent fire damage!

The first official day of Fall 2020 is September 22! So close!

We've already begun to feel some cool fall weather here in Massachusetts. As the temp gets colder outside, we tend to warm it up inside! 

The American Red Cross reports that home fires increase during the fall and winter months. 

To prevent a fire in your Mendon home this fall there are a few things you can do:

Change your fire and carbon monoxide detector batteries

A good rule of thumb is to change the batteries every time we change the clocks. Once in the spring and once in the fall. This is good to practice to ensure the batteries are always fresh and working. 

Check your heating system early

Testing your heating system during the early fall can help prevent fires this winter. Turn on your heating system and ensure it's in proper working order. If you do run into any issues be sure to contact your service company ASAP!

Fireplace safety

With this chilly weather some of us might have already used the indoor fireplace this year! You must always practice proper fireplace safety!

  • Be sure the chimney is clean
  • Use a screen or guard 
  • Never leave a fire unattended
  • Keep wood and other fire starting materials at least 5 feet from the fireplace
  • Keep the fire small 

Clean your dryer lint trap 

Preventing dryer fires is a year round task, but we just needed to give you this friendly reminder. Dryer fires are almost always caused by built up lint. Be sure you clean the trap after each load and have a professional come and clean the vent at least once a year. 

Have a fire safety and escape plan 

The National Fire Protection Agency has a great resource page, here,  to help you create a fire safety plan for your home! 

If your Mendon, MA home suffers from a fire this fall and needs cleanup and restoration, give us a call at 508-234-3399, we're here to help!

Flood damage | Charlton, MA

9/7/2020 (Permalink)

Flood damage Call SERVPRO at 508-234-3399, we're here to help!

After a storm passes, or a pipe bursts in your Charlton home, you may find water damage. No matter if it’s a few inches, or just a damp carpet, you’ll want to get it taken care of right away to prevent any further damage or mold!

After you call SERVPRO of Southern Worcester County, there are some steps you can take on our own.

Always be very careful entering a flooded home, the water could be contaminated, wildlife could have even gotten in.

Call your insurance agent/company

Depending on your policy, this will determine what is covered.

Make sure to document all of your valuables and take as many photos before, as well as during the cleanup process and after.

Turn off the water (if the source was a leaky pipe)

Turning off the water will stop the water from flowing into your home. After the restoration and necessary repairs are done, you can turn it right back on.

Any standing water can be a host for mold growth, and it grows fast! In as little as 24 hours you could have mold growing in your home.

Turning off the electricity

If you can, shut off the electricity in the home. This is imperative to avoiding danger. Electronics plugged in and exposed wires can be serious hazards if introduced to water.


If you are capable, you can place your furniture on small pads of foil to prevent staining of the carpet and ruining the furniture further. And if you do remove any area rugs, be careful, wet items such as rugs can be very heavy.

Dealing with water/flood damage is not something you want to deal with as a homeowner, but at SERVPRO of Southern Worcester County, we’re here to help and bring your home back to its preloss condition. Whether you have a few inches or feet or your pipes burst and left a few centimeters on the basement floor, you should call a professional to clean and restore your Charlton home properly.

Even the smallest puddle or leak can cause major damage, so don’t wait to call!!

Preparing your Sturbridge, MA home for the fall!

8/31/2020 (Permalink)

Prepare your home for fall It's better to be prepared before the colder months hit!

Although we still technically are in the summer season, it's been feeling a lot like fall! And why not be prepared ahead of time rather than scrambling around to prepare your home? The first official day of fall is September 22nd, so not too far away! 

Interior checklist 

Get your furnace ready for winter (Preparing for the fall also means preparing for the winter so again, you're not scrambling last minute) Having your furnace professionally serviced is very important to a well running furnace! 

Clean your fireplace and chimney. Inspect the flue and make sure the doors are in good condition. Have your chimney professionally inspected and swept if necessary. (Stock up on firewood throughout the fall, too!)

Check for leaks and drafts. Take a look at your windows and doors for any leaks or holes, and if any weatherstripping needs to be replaced you should replace it right away. This will ensure that no cold air will sneak it's way into your home this winter. 

Do a home safety check. Replace smoke alarm and carbon monoxide detector batteries, check your emergency supply kit, and review your fire/emergency escape plan with your family. 

Exterior Checklist 

Take advantage of the last few weeks of summer weather and get your outdoor project all set before it get's a little too cold and windy for ya! 

Fix any cracks in your driveway/walkway. 

Clean the gutters! A clogged downspout or gutters can cause major damage to your home. 

Turn off your sprinkler system. This can wait until the last week or so of summer, or a little bit into fall. Drain hoses and sprinkler systems before the winter months to avoid freezing, and water damage inside your home. 

Clean your outdoor furniture. Cleaning your furniture before you need to put them away can save you some time, and probably some aggravation when it's time to put everything away for the season. 

If you experience any water, fire, or storm damage this fall season, give us a call at 508-234-3399, we're here to help!! 

Crime Scene Cleanup | Brimfield, MA

8/25/2020 (Permalink)

After a crime scene has been evaluated and evacuated, it can then begin to be cleaned up and return the home or business back to normal. When a crime happens you will want professionals to handle the cleanup and restoration of the scene. There can be toxic chemicals, bodily fluids, and other harmful substances on scene that you should not touch or handle yourself. 

After the authorities leave the scene

After the authorities leave the scene, cleanup and restoration can begin. There may be bodily fluids and other biohazardous materials on scene. At SERVPRO of Southern Worcester County, we're highly trained in handling biohazard materials in a way that is safe for everyone.  We follow all state and federal guidelines to keep everyone safe. The procedures used and products used are all in accordance with the Environmental Protection Agency, and Occupational Safety and Health Administration

The cleanup 

When you experience something such as a crime in your own home or business, we understand how emotional the process may be. At SERVPRO, we ensure that everyone involved and on site will be treated with the utmost respect and empathy. It's our job to provide you with the best cleaning, cleanup, and restoration, but to also be the best humans we can be, too!

Our cleanup services include 

  • Biohazardous waste
  • Tear gas and pepper spray residues
  • Fire extinguisher residues 
  • Bodily fluids 
  • Bloodborne pathogens 
  • Illegal substances removal
  • Odor removal 
  • and more

If you need any crime scene cleanup and or restoration, give us a call at 508-234-3399, any day and any time. We're here to help you! 

Telltale signs of water damage | Milford, MA

8/19/2020 (Permalink)

Telltale signs of water damage Small leaks can cause major damage!

When it comes to our own homes, we know it like the back of our hand...for the most part!! Sometimes, damage can go unnoticed until it's too late! That's why it's important for you to do regular check ups around the house, checking for leaks, damage, or any other changes

When it comes to water damage, mold can begin to form within 24-48 hours and other damage can start right away! 

Changes in floors, ceilings, and walls 

One surefire sign of water damage will be changes in your floors, ceilings, or walls. Floors may begin to buckle, walls may bubble or wallpaper will peel. Your ceilings will show signs of water damage with brown spots, even swelling and bubbling. (Means the water is filling up in there!)

Water stains and mold 

Leaving a leak for a long period of time will not only cause damage, but it will cause mold! Mold is something that usually comes hand in hand with water damage. Mold needs moisture to grow, so if there's standing water for a period of time, (it takes 24-48 hours for mold to begin growing) you can expect to see mold too. 

Musty smell

If you can't / don't see water damage, you might be able to smell it. If you smell musty odors coming from your basement, bathroom, or other area of the home, it might mean there's some water. 

Spike in water bills 

If you notice that your water bill is a bit higher than usual, you might want to check around for water leaks. If no other issues can cause the spike, we definitely suggest hiring a plumber to come check it out before it's too late! 

If you experience any water damage, give us a call at 508-234-3399, we're here to help and to make it "Like it never even happened." 

Preventing mold in your unoccupied Hopedale, MA property

8/12/2020 (Permalink)

Preventing mold at your Hopedale property Call us at any signs of mold, we'll make it "Like it never even happened."

No matter why your Hopedale, MA property is unoccupied, properties left unoccupied can pose challenges for you in the future or new tenants. Mold damage is anything but uncommon in vacant properties. Especially if it's damp. 

At SERVPRO of Southern Worcester County, we see this all the time! Whether you're renting to new tenants, or selling the property all together, mold is no fun and needs to be taken care of before anyone else moves in or uses the property. 

While your property is vacant, and you're checking up only once or a few times a week, water can leak, pipes can burst etc... causing you to have a not so fun time next time you check up. 

Air circulation (or lack of) 

When your Hopedale property is left empty, the windows and doors are closed all the time. This makes it very hard for the air to circulate as it normally would. During the summer this is especially concerning, due to heat and humidity getting trapped inside the home with nowhere to go. Mold loves heat and moisture, so that is just a recipe for growth. If you can, head over to the property multiple times a week during the summer to air it out, open some windows, turn on a fan or two just to get the air moving!

Debris, food, and organic materials. 

Mold also thrives on organic material such as 

  • Cotton 
  • Wood
  • Food 
  • Other fabrics 

If any old food, old carpeting etc is left in the property, this is a breeding ground for mold spores, which eventually turn into those black or fuzzy green spots we often see here in our work at SERVPRO of Southern Worcester County. 

When you call us at 508-234-3399, we'll help restore your property! When it comes to vacant properties, it's generally an easier job since nobody is living there, little to no no furniture, documents, artwork... 

If you stop by your vacant rental property or commercial space and notice mold, give us a call at 508-234-3399, we're here to help!! 

Tropical Storm Watch | Southbridge, MA

8/3/2020 (Permalink)

Tropical storm watch, Southbridge, MA Staying informed is one of the most important things you can do during any storm!

In the early morning hours of August 3rd, the National Weather Service issued a tropical storm warning/watch throughout Southern New England.

Tropical Storm Warning vs Tropical Storm Watch 

A tropical storm warning means that tropical storm conditions are expected within the next 36 hours. This means winds from 39-73 MPH.

Tropical storm watch means that the tropical storm conditions are possible within the next 48 hours. 

Preparing your home for storm weather 

Keep trees and branches outside your home trimmed back, and if you happen to have some extra time, put your patio furniture inside, in the shed, or secure it down. You won't want to look outside to see your table flying into the neighbors yard! 

Clean your gutters, this can help prevent water from backing up, and entering your home. 

Take a walk-about of your home and make sure there are no holes or gaps in any windows or doors that could let water in. 

Be sure you have these supplies handy just in case the power goes out:

  • Extra water
  • Batteries 
  • Flash lights 
  • First aid kit
  • Battery powered radio 
  • Extra blankets 
  • Extra (clean) clothes 
  • Games (to keep the kids [and you!] occupied) 
  • Matches
  • Candles 
  • Pet food and water for your pets

To read the full list of suggested items to keep on hand in the case of an emergency, click here

Driving during severe weather 

Flooding can happen in a matter of minutes after heavy rains begin. During flooding or heavy rains, if possible, avoid driving through any flooded roadways or puddles. Just 6 inches of water can force your car in any direction and put you in danger. 

If you're driving a larger vehicle (trucks), be aware that the winds will affect you more than smaller cars. It's important that, no matter what size vehicle you're driving, you drive slow. Wind speeds and weather conditions can change in a moments notice. Driving slow can reduce the chances of getting into an accident. 

Staying informed 

It's important to stay informed during times where there is severe weather warnings. Turning on your radio will be the easiest way to get updates on the weather and any changing protocols/ conditions. 

If your home or business suffers from any storm damage in the next upcoming days, or any time, give us a call at 508-234-3399, we're here in your community, here to help!! 

For more storm preparedness information visit:

Summertime Puffbacks | Charlton, MA

7/30/2020 (Permalink)

Get your furnace inspected once a year to prevent puffbacks! Call us at 508-234-3399 if you experience any soot or smoke damage following a puffback, we'll make it "Like it never even happened."

While your furnace or boiler isn't running as much in the summer as it does in the winter, it still works its magic to heat up your water! 

That being said, it means yes, you can still have a puffback during the summer months! 

What is a puffback??

A puffback is typically caused by the two electrodes that usually ignite the furnace or boiler. Sometimes they will become caked with soot or other debris. During the ignition process (or lack of), oil will form at the bottom of the burner chamber, and the next time it tries to ignite, it will cause a puffback, sending soot and smoke throughout your home. 

A puffback can also be classified by a clogged or cracked nozzle. 


If you maintain your furnace or boiler well throughout the year, you don't have to worry about having a puffback. 

All heating systems should be inspected once a year by a professional

A puffback can also come from your chimney or flue being clogged. If the gasses can't get out, they'll stay inside the furnace and the next ignition will cause the explosion. 

The aftermath 

The aftermath of the puffback is usually the worst part. Your house and belongings will be covered with soot and smoke residue. 

Cleanup after a puffback isn't something you should DIY. This requires the help of trained professionals and professional equipment. 

Your carpets may have to be deep cleaned, as well as any upholstery and furniture. 

Call SERVPRO of Southern Worcester County if you experienced a puffback and you need smoke and soot cleanup, we'll make it "Like it never even happened."