Recent Posts

Preventing Frozen Pipes

11/5/2018 (Permalink)

As the cold winter months rapidly approach us, frozen pipes become a regular occurrence throughout the region. Since water stored in these pipes expands once frozen, the expansion places pressure on the containing pipe, including both metal and plastic pipes. This pressure can cause the pipes to crack and break, potentially causing a problem to you and your home. To ensure that this does not happen once the temperature drops below 32 degrees Fahrenheit, here are some basic preventative tips:

  • Drain the water from all pool and sprinkler supply lines.
  • Remove, drain, and store hoses that are used outdoors. Also, be sure to close the inside valves supplying the outdoor hose spouts. Keep these open to allow all the water remaining in the pipe to drain.
  • Know where your water supply lines are in unheated areas. Make sure these pipes are insulated, to ensure the security and safety of them.
  • Think about insulating water pipes with materials such as pipe sleeve(s) or heat tape and cable to protect pipes that are exposed. This can serve as an extra barrier for extreme freezing weather.
  • Keep your garage doors closed.
  • Keep your thermostat at the same temperature during the daytime and nighttime. If you are away from your home for an extended period of time, be sure to set the temperature in your home no lower than 55 degrees Fahrenheit (American Red Cross).

Here at SERVPRO of Southern Worcester County, we want you and your family to be prepared for the worst, as the weather rapidly drops to freezing temperatures. By ensuring that your pipes are up to the proper safety specifications, you will hopefully survive the winter seasons without having to worry about a broken pipeline.

If you have any questions or concerns, call us at (508) 234-3399 or visit our website.

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Commercial Water Damage in Uxbridge, MA

10/15/2018 (Permalink)

Water damage can be from a flood, septic system problems, a broken pipe, or a faucet mistakenly left on. It is important to take care of this as quickly as possible to prevent mold, mildew and structural damage.

Initial Cleanup

Take immediate action before professional help arrives. One thing you can do is open your windows to aid in the initial drying process.

Next, remove excess water by mopping or using a wet-dry vacuum (do not use a regular household vacuum to do this). You should also wipe down any wood furniture and remove wet upholstery/cushions and other water-logged materials from the affected area. These simple steps will begin the drying process, but professionals with heavy duty equipment can more fully restore your home.

Besides the headache from dealing with physical water damage, there are other issues to consider:

Health Hazards

Mold and mildew are two very common problems that will occur after water damage. It only takes a few hours, especially in high humidity for these to start growing. Mold and mildew can cause health effects. A professional service will have the high capacity fans and vacuums to remove the water from your site before it has a chance to saturate construction materials and leave them prone to mold.

Structural Damage

After a home has been impacted by water damage, it is possible for the entire structure of the house to be weakened. Again, it’s important to dry the home thoroughly before this happens. After the cleanup, it is advisable to have a professional come out and assess the structural condition of your home.

If you or someone you know is experiencing any of these issues, please contact SERVPRO of Southern Worcester County at (508) 234-3399. We offer 24-hour emergency service and are more than happy to help you with your water damage repair and restoration.

What to Expect - Mold Remediation

9/26/2018 (Permalink)

Have you recently experienced water damage, potentially promoting the growth of mold? When you realize that visible mold is in your home or building it may be time to seek the help of a professional. Not all molds that exist in homes are toxic, but it is always safe to hire a certified mold hygienist who can help you determine exactly what kind of mold you are dealing with and how to remedy the moisture and/or mold problem.

There are several steps you need to take before you can get mold remediated. Let SERVPRO of Southern Worcester County walk you through what to expect during a mold inspection.

Find an Industrial Hygienist

The first step is to contact a local, reliable industrial hygienist who can come to your home and do a mold inspection. The hygienist will determine if it is mold, what type and will provide recommendations on how to remediate.

The Hygienist Arrives

When the hygienist arrives at your property they will do a visual inspection, surface sampling, and air sampling in order to determine the source and the type of mold that is present in the building or home. They will check the property and look for any signs of water damage, water intrusion, possible faucet or pipe leaks, and any other signs of moisture. They will also test the temperature and the humidity on the property.

Air samples are collected & sent to the lab

The mold inspector will gather air samples both indoors and outdoors. These air samples are then sent to a specialized lab, where they will produce a report of the findings.

Findings Shared

Typically a mold inspection can last about an hour or so. Your report will be given to you within 2-4 business days. When the hygienist receives the lab report, they will share the results with you and discuss the findings. If mold is determined to be present in the home, you will need to undertake some form of mold remediation.

Your mold remediation will be unique to your circumstance(s), and will largely be determined by the results of the sample tests completed by your mold inspector. These factors include the toxicity of the tested mold, as well as the size of the affected area.

Contact SERVPRO

Once the mold has been tested, send your results to the experts at SERVPRO of Southern Worcester County. We will work with you and your insurance company if you have filed a claim to schedule an appointment. For a stress free remediation process, give us a call at (508) 234-3399 or visit our site to learn about our mold inspection or other home inspection services.

Preventing Wind & Storm Damage in Northbridge, MA

9/19/2018 (Permalink)

Summer and fall weather in New England can be unpredictable. High-velocity winds, hurricanes, and severe thunderstorms can damage your business property in a matter of minutes. Here are a few preventive measures from SERVPRO of Southern Worcester County that can help lower the risk of damage to your commercial property and save you money in repairs and lost productivity.

Protect Your Roof

To make sure your company's roof is protected against wind damage, have it inspected for the following:

  • Shingles need to be wind and impact resistant. They also need to be securely nailed down and fitted tightly together.
  • Make sure the connection between the roof and walls is tight enough to keep updrafts from lifting off the roof.
  • HVAC units, skylights, and pipes are tightly affixed and would not be blown off.

Exterior Walls and Doors

  • Ensure the building is well-sealed to prevent the wind from getting in cracks and crevices, causing interior damage.
  • Check Siding and windows to be sure they are tightly attached.
  • All entry doors are triple-hinged and secured with a deadbolt lock for maximum windstorm protection. Overhead doors are braced sufficiently and able to withstand high winds.

Outdoor & Indoor Areas

  • Everything you have stored outside (such as equipment, inventory, and supplies) is anchored or can be easily moved inside if a storm approaches.
  • Dumpsters, outdoor lighting fixtures, and fencing are secured.
  • Large shrubs and trees close to your building are healthy and unlikely to damage the building
  • If your building has a basement, make sure that basement windows and doors have built-up barriers or flood shields to prevent water damage.

What to do After a Storm

  • Remove standing water and all moist materials, such as wet, damaged flooring or rugs, carpet, personal property, stock, equipment or inventory, and consult a licensed building professional who can determine the extent of the repairs necessary.
  • Board up damaged windows and doors.
  • After you have dealt with the immediate crises, contact your insurance agent to report the loss and obtain advice about restoration. Depending on your policy, commercial property insurance should cover any damage to your building or other business property caused by a windstorm.

The outside of the building may have survived the storm, but inside water intrusion may have soaked documents, computers and other valuable supplies. Water damage can threaten the ability to quickly bounce back after a storm. Should your building become damaged by a catastrophic event such as wind-driven rain, take appropriate actions to prevent further water damage by calling SERVPRO of Southern Worcester County at (508) 234-3399!

Preventing Fire Damage to Your Milford Home

9/12/2018 (Permalink)

After a fire damages your Milford home, you may be extremely anxious to get your home cleaned, but before you start, it is important to get advice from a professional cleaning company such as SERVPRO of Southern Worcester County. Here are some tips you can do before SERVPRO arrives to professionally clean your home.

Prevent Further Damage

  • Get the air circulating- Open the windows and install a fan to circulate areas and create ventilation. In cold weather, the cold air along with your heating system will usually help to remove the moisture if there has also been water damage.
  • Dry wet items as soon as possible- Fans and dehumidifiers can be used to dry carpets and draperies. Draperies and carpets can become quickly damaged beyond repair by mold and mildew.
  • Remove items that are brass or copper and clean them using brass or copper cleaner.  Smoke can permanently damage these items within 24 hours.
  • Place plastic wrap or aluminum foil under furniture legs and remove oriental rugs or other wall-to-wall carpeting that is wet.

Remove Soot from Household Textiles

  • Remove soot from carpets and draperies prior to cleaning or deodorizing these items. Soot is oily and easily stains these household textiles. Professional assistance from SERVPRO is recommended when using chemicals or additives to break up the smoke molecules to eliminate odors.

Remove Smoke Odor from your Home

  • Smoke can become trapped in walls and household ducts where it becomes trapped during a fire. Not having smoke properly removed will cause smoke odors to emerge from time to time. Consult SERVPRO for smoke removal from ducts. We understand the behavior of smoke and we will investigate how far the fire and smoke damage may have spread.

If you experience damage from fire or smoke, contact SERVPRO of Southern Worcester County immediately. Visit our website or contact us at (508) 234-3399.

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Principles of Fire Cleaning

7/10/2018 (Permalink)

The procedures for cleaning smoke residues follow basic principles.

  • Find residues.
  • Identity the type of residues.
  • Identity the type of surface the residue is on.
  • Capture residues in dry particulate form or in solution.
  • Remove the residues.
  • Properly dispose of residues.

Finding and Identifying Residues

The estimator inspects and tests for smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. Besides the estimator's inspection, the restoration technician should pretest particular items to determine the best restoration procedure. By inspecting and pretesting, the estimator and technician locate residues, identify the type of residues, and determine the types of surfaces to be cleaned.

Capturing and Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Air and fluids carry suspended particles with the on contact. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke residues contain solid particles consisting mostly of carbon. Dry particles that are attached loosely to surfaces may be removed by vacuuming. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Residues and soils that are not loose particles must be dissolved before they can be removed. Dissolving the residues and loosening their bond with the surface allows them to be suspended in a cleaning product and flushed away as the cleaning product is rinsed or extracted from the surface.

The type of soil and the type of surface are town main factors in dissolving soils. Some soils are water-soluble while others are not and require use of a solvent-based cleaning product. The type of surface must be considered to preserve the material being cleaned. Some surfaces can be damaged by water, while others are damaged by solvents.

The three steps of dissolving are wash, rinse, and dry.

Wash - Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

Rinse - Remove soils with the cleaning solution. This step depends on pressure, absorption, agitation, airflow, or water lift to penetrate the material and extract the cleaning solution.

Dry - Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on the HVAC system (if free of smoke).

Before the Storm - Douglas, MA

6/21/2018 (Permalink)

Although a disaster can strike at any moment, that does not mean you and your family cannot be SERVPRO ready. Via our corporate headquarters, here are a few tips that you can do to minimize the potential for a loss:

  • First, you should build an emergency supply kit and make a family communication plan.
  • Next, remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Finally, unplug any electronic equipment well before the storm arrives.

If you would like to learn more, please visit FEMA (Federal Emergency Management Agency) at www.ready.gov.

Water Restoration in Northbridge, MA

6/13/2018 (Permalink)

Commercial Water Restoration Presents Unique Challenges

We have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage in Northbridge, MA, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

What you can do until help arrives

  • Safely shut off active water leak if possible.  
  • Think if it is safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Water damage affects not only the structure of your house, but your belongings as well. SERVPRO of Southern Worcester County Professionals understand that your home is more than a structure; it lays host to your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality, can help you save money while preserving precious keepsakes that cannot be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into

Disaster Restoration           

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Southern Worcester County (508) 234-3399

Emergency Response - Milford, MA

6/13/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to our latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency Ready profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that you are “Ready for whatever happens.”

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Tornado Facts!

6/13/2018 (Permalink)

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the closed base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. 
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

If a storm does happen to occur, please don't hesitate to contact us at (508) 234-3399!