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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Summer Season Puff backs | Brookfield, MA

7/29/2021 (Permalink)

While your furnace or boiler may not be on during the summer season, it is still working. As it will still heat your water, there are still chances of a puff back.

What is a Puffback?

A puff back is typically caused by the two electrodes that usually ignite the furnace or boiler. During the ignition process, the oil will form at the bottom of the chamber, and the next time it ignites, it will cause a puff back, sending smoke and soot throughout your property.

If you experience a puff back or smoke and soot damage has caused damage to your property, call SERVPRO of Southern Worcester County and we will be ready to help restore "Like it Never Even Happened."

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for fire damage emergencies.

  • We are fire damage restoration specialists

Our teams have advanced training and expertise.

What to do if your business gets hit with flooding.

7/27/2021 (Permalink)

Has flooding hit your business after a storm? Storm flooding is different from plain water damage as it can have more bacteria in the water, and it is best to get your loss restored quickly.

If you get hit with flooding here are some tips to do after flooding:

  • Remove excess water
  • Wipe excess water from furniture
  • Gather loose items from the floors
  • Call to get flooding damage cleaned and your business restored

When flooding hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any flooding damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

Why use SERVPRO of Southern Worcester County for water restoration.

7/23/2021 (Permalink)

Number 1: We are always available 24 hours for Emergency Service.

At SERVPRO of Southern Worcester County, we have mastered our services within repairing and restoring water damage.  We offer many water damage services including, flooding, leaky pipes, basement water flooding, soaking wet carpets/upholstery, and more. 

Our team at SERVPRO of Southern Worcester County is always ready to respond to your flood or water damage emergency. We work locally around Southern MA.

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency. 

If you need emergency service, Call us 24/7 - (508) 234-3399

Different types of water, that can cause damage on your property.

7/16/2021 (Permalink)

There are major types of contaminated water that can cause water damage to your property. At SERVPRO of Southern Worcester County, we will inspect the water to determine the type of water and then plan the appropriate response to safely restore your property.

Three types of contaminated water:

  • Clean Water

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Gray Water

This water is from a washing machine or overflown toilet. Also may contain bacteria and viruses.

  • Black Water

This water comes from flooding from rivers or streams or water with micro growth. Also contains harsh chemicals and microbes.

When water damage hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

Commercial property or residential we are here for you

Water pipe burst in commercial office building.

7/12/2021 (Permalink)

What to do if you have a burst pipe:

  1. Look for damp patches on walls, ceilings, and floors
  2. Look for loss of water pressure and unusual noises in the system.
  3. Clean the excess water away as soon as possible to reduce more damage.
  4. Move Furniture and belongings away from the affected area.

When water damage hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - (508) 235-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

We direct invoice your insurance company 

              for our work

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Liberty Mutual
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

When water damage hits, don’t wait, SERVPRO of Southern Worcester County and will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - 508-234-3399

Use SERVPRO of Southern Worcester County for fire damage.

7/6/2021 (Permalink)

At SERVPRO of Southern Worcester County, we work in a quick and timely manner. Fire damage can be an unexpected cause of damage to your property, causing you lots of stress. We don’t want you to get worried over the damage which is why SERVPRO of southern Worcester County can help you.

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for fire damage emergencies.

  • We are fire damage restoration specialists

Our teams have advanced training and expertise.

If fire damage has caused damage to your property, call SERVPRO of Southern Worcester County and we will be ready to help restore your property and needs "Like it never even happened."

If you need emergency service, Call us 24/7 - (508) 234-3399

We are ready to help. Let us be your master of service.

Using SERVPRO of Southern Worcester County for water damage.

7/2/2021 (Permalink)

When water damage hits your home or business, don’t wait to get it fixed. Even just a small water damage can lead to a larger one in the future. It is best to call right away to get it fixed, to ensure the damage won’t create more problems.

If you decide to wait, water damage can cause you issues for more than a week. These problems include damage to the walls, floors, upholstery, and other belongings. Sooner or later the walls will swell metal surfaces tarnish and furniture will begin to warp.

Enough water damage will create moisture in the air, a perfect hotspot for mold to start developing and later growing and spreading around the place. 

When water damage hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

Factors of fixing storm flooding in your home.

6/28/2021 (Permalink)

Storm flooding requires urgent attention to prevent mold, structural damage, and bacteria roaming loose. It is important to assess factors, which may vary based on how bad the flooding is.

  • How much water is present

The depth of water standing in your home will determine how much damage it caused and how much insurance it will cover. Water deeper than an inch can cause more structural damage.

  • Category of water

Water can be in the form of sewage, greywater, or black water. Outside water, known as greywater contains microbes while black water contains solid waste.

When flooding hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any flooding damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

Different types of smoke damage that can affect your company.

6/24/2021 (Permalink)

When fire damage affects your property, a large amount of smoke damage is leftover by charred flames, causing a lingering effect of smoke. There are four different types of smoke damage that can be caused by fire damage. Fueling materials and different locations.

  • Dry Smoke

Dry smoke is created by fast-burning, high-temperature fires that are typically fueled by paper or wood.

  • Protein Residue

Protein residue is created when organic material evaporates during a low-heat fire. This is common when a cooking mishap causes a blaze in the kitchen.

  • Fuel/Oil residue

When a furnace has a “puff back” where it doesn’t ignite properly and ultimately releases smoke and soot into the surrounding space in the form of a small leak or even minor explosion.

  • Wet Smoke

Wet smoke damage comes from low-heat, smoldering fires, commonly when burning plastic and rubber.

If smoke or fire damage has caused damage to your property, call SERVPRO of Southern Worcester County and we will be ready to help restore your property and needs "Like it never even happened."

If you need emergency service, Call us 24/7 - (508) 234-3399

How small leaks can lead to more damage.

6/9/2021 (Permalink)

Small leaks and spills can lead to major damage if not tended to. Leaving water leaks as it is or no cleaning up after a spill can cause mold to form, as well as possibly structure damage to your floors, walls, and insulation.

Not every spill and leak is serious enough to call a professional water cleaning company, but it is important to know how to properly care for one. Acting quickly can help ensure no possible second damages.

Some things to help clean up leaks are:

  • Shop vacuum
  • Towels
  • Box or ceiling fans
  • Dehumidifier

If a small leak becomes serious, call SERVPRO of Southern Worcester County. We will be ready to help restore your property and needs.

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

Milford Hopedale Upton Franklin Bellingham and more we are ready to help you with your commercial or residential water damage!

Preparing your commercial property for a hurricane.

6/1/2021 (Permalink)

Summer is just around the corner which means hurricane season is about to begin. When hurricane season begins, you should begin to prepare yourself for a hurricane. Doesn’t matter how small or large, a hurricane could possibly impact you. We will be sharing tips to help.

  1. Start off by creating an emergency plan for your employers.
  2. Make backups for assets and protect data, equipment, technology, products, etc.
  3. Fortify your locations.
  4. Keep your people aware.

If a hurricane hits, and you have storm damage, call SERVPRO of Southern Worcester County. We will be ready to help restore your property and needs.

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for your commercial or residential property, and our team works faster and are always ready for storm damage emergencies. Auburn, Dudley, Milford, Hopedale Webster we are ready.

  • We are storm damage restoration specialists

Our teams have advanced training and expertise.

We direct invoice your insurance company for our work

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • MAPFRE Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company

  • Safeco

  • MAPFRE insurance

  • New London Insurance

  • Liberty Mutual

  • Philadelphia Insurance

  • Modern Home

  • EMC Insurance Companies

  • Narragansett Bay Insurance Company

  • The Hartford

  • Pure Insurance Company  

  • Pawtucket Mutual

 Call us today at 508/-234-3399

Preventing soot damage in your house | Brookfield, MA

5/28/2021 (Permalink)

Soot stains can be an eyesore for some people, and large amounts of soot can cause health effects. Soot comes from many things including; gas fireplaces, wood fireplaces/stoves, and candles.

How to Prevent Soot Stains:

  • Get your chimney inspected.
  • Provide proper airflow.
  • Only burn seasonal wood.

When a fire happens, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any fire and soot damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for fire damage or soot damage emergencies.

  • We are fire damage restoration specialists

Our teams have advanced training and expertise.

24/7 CRIME SCENE CLEANUP

5/28/2021 (Permalink)

24/7 CRIME SCENE & TRAUMA CLEANUP

Auburn and Webster 

Cleanup of bio scene cleanup services for commercial or residential disasters have to be completed the correct way.

Situations such as crime scene, homicide, suicides, death scene, take training and right equipment and cleaning products.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO  Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

We are here to help 24/7

SERVPRO of Southern Worcester County 

                508-234-3399

We direct bill your insurance company such as: 

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Mapfre
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pawtucket Mutual

Milford - How to prepare yourself for a hurricane.

5/20/2021 (Permalink)

Starting this week is Hurricane Prep week, no matter where you are, when hurricane season begins, you should begin to prepare yourself for a hurricane. Doesn’t matter how small or large, a hurricane could possibly impact you. We will be sharing tips to help.

  1. Start by creating an emergency plan for your family and include emergency meeting places.
  2. Have an emergency kit. This could include a backpack, water, non-perishable food, a blanket, etc.
  3. Review your insurance. Look at your policies ahead of time to see what’s covered.
  4. Have an evacuation plan, plan your route, and have an alternate route too.
  5. Get your home ready. Trim your trees and board up your windows.
  6. Know your risks. Hurricanes produce heavy rain, flooding, and strong winds.

If a hurricane hits, and you have storm damage, call SERVPRO of Southern Worcester County. We will be ready to help restore your property and needs.

If you need emergency service, Call us 24/7 - (508) 234-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and is always ready for storm damage emergencies.

  • We are storm damage restoration specialists

Our teams have advanced training and expertise.

Water leakage in Northbridge, MA basement home.

4/19/2021 (Permalink)

When there is water leakage in your basement home, don’t wait to get it fixed. Even just a small water damage can lead to a larger one in the future. It is best to call right away to get it fixed, to ensure the damage won’t create more problems.

Waiting to get it fixed, water leakage can lead to potentially lead to more damage.

Enough water damage can create moisture in the air, a perfect hotspot for mold to start developing and later growing and spreading around the place. 

When water damage hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - (508) 235-3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and are always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.
  • We direct bill your insurance company 
  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

Tips and Tricks to help prevent a fire in your Webster Home.

4/1/2021 (Permalink)

A fire can be scary to imagine and can bring you lots of stress and worry. Although you can’t control everything, there are some easy things you can do to reduce the risk of a fire in your home.

  • Check your smoke alarms regularly

If you don’t have smoke alarms, be sure to get them installed. If you have fire alarms check the batteries to make sure they are working.

  • Inspect your heating sources

Whether that be cleaning your air filters, unplugging your space headers after use. Not leaving your indoor fireplace unattended.

  • Check your dryer.

Be sure to always empty out the lint basket before putting a new load in.

  • Maintain your cord

Keep your wires/cords well kept, and clean. Make sure the hot cords are not touching anything that could cause a spark. 

If you do suffer a smoke, fire damage or soot damage call us 24/7 508-234-3399

We work along with insurance companies such as Metlife, Farmers, CHUBB, AMICA, Nationwide Mass Fair Plan, and many more.

*Our tips and tricks are not 100% preventative, fires could still occur* 

Sewage Cleanup | Types of water that can affect your system.

3/23/2021 (Permalink)

Webster Commercial or Residential

There are major types of contaminated water that can affect your sewage system. At SERVPRO of Southern Worcester County, we will inspect the water to determine the type of water and then plan the appropriate response to safely restore your property.

Three types of contaminated water:

  • Clean Water

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Gray Water

This water is from a washing machine or overflown toilet. Also may contain bacteria and viruses.

  • Black Water

This water comes from flooding from rivers or streams or water with micro growth. Also contains harsh chemicals and microbes.

If your sewage is backed up, don’t wait and call SERVPRO of Southern Worcester County. We will arrive and are ready to start the process of any cleanup.  

Sturbridge Mass

Douglas  Mass

Norwich Ct

Putnam Ct

Blackstone Mass

Medway mass

Milford Mass

Bellingham Mass

If you need emergency service, Call us 24/7 - (508) 234- 3399

What to do if you get hit with storm flooding in Templeton, MA?

3/23/2021 (Permalink)

If you're used to Templeton, MA weather, then you probably know that this weather can be inclement, unexpected, and downright stressful. Knowing to call SERVPRO of Southern Worcester County for your remediation services can save you future stress and vulnerability. 

If you get hit with storm flooding here are some tips to do after flooding:

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Turn air conditioning on for maximum drying in the summer
  • Gather loose items from the floors

At SERVPRO of Southern Worcester County, any wet upholstery, furniture, boxes, files, and documents can be saved and dried professionally by us. 

Don’t wait and call SERVPRO of Southern Worcester County. We will arrive and are ready to start the process of any flood damage.  

If you need emergency service, Call us 24/7 - (508) 234- 3399

Why Apartments in Webster should use SERVPRO of Southern Worcester County

3/16/2021 (Permalink)

SERVPRO of Southern Worcester County has mastered our services to please our clients and customers. At our company, we offer numerous services, some include; water, fire, and storm damage and different types of cleanups such as mold removal, air ducts, sewage, and crime cleanup, and many more.

Why you should choose SERVPRO of Southern Worcester County.

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works fast and are always ready for any cleanup or restoration damage

  • We are cleanup and damage restoration specialists

Our teams have advanced training and expertise.

  • We have and use advanced equipment.

At SERVPRO of Southern Worcester County, we are here to help Webster, MA, and other cities in Massachusetts.

We send our billing direct to your insurance company like

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Liberty Mutual
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

You should use SERVPRO of Southern Worcester County for water damage.

2/16/2021 (Permalink)

When water damage hits your home or business, don’t wait to get it fixed. Even just a small water damage can lead to a larger one in the future. It is best to call right away to get it fixed, to ensure the damage won’t create more problems.

If you decide to wait, water damage can cause you issues for more than over a week. These problems include damage to the walls, floors, upholstery and other belongings. Sooner or later the walls will swell metal surfaces tarnish and furniture will begin to warp.

Enough water damage will create moisture in the air, a perfect hotspot for mold to start developing and later growing and spreading around the place. 

When water damage hits, don’t wait, SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.  

If you need emergency service, Call us 24/7 - (508) 234- 3399

  • We are fast to any size disaster

We are available 24/7 just for you, and our team works faster and are always ready for water damage or water damage emergencies.

  • We are water damage restoration specialists

Our teams have advanced training and expertise.

  • We use advanced drying equipment.

I have ceiling mold in my home office | Jefferson, MA

1/29/2021 (Permalink)

Mold is a growth of fungal hyphae that occurs in moist warm conditions, mostly grows on food or other organic materials, and can grow after untreated water damage. After the water has affected the ceiling, if you didn’t fix the water damage, mold can start growing.

If you start to notice black, grey, or green fuzzy spots it is best to call to get it inspected and removed. If untreated, mold can spread quickly throughout the house. You may not notice mold growing at first but mold has a smelly odor that comes from it.

SERVPRO of Southern Worcester County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the house. If you have spotted signs of mold growing on your ceiling. Be sure to call SERVPRO of Southern Worcester County. (508) 234-3399 and we work along with insurance companies such as Metlife, Farmers, Mass Fair Plan, and many more.

What electric items can cause a fire to your Brookfield, MA home

1/21/2021 (Permalink)

We love our technology but having many electrical items may even cause a fire.  Electrical fires involve electrical failures or malfunctions when least expected. 

  • Space heaters

Many people have a space heater they use in their homes. Be conscious of where you place your space heater and watch its surroundings, also make sure the cord isn't plugged into a cord strip as well. 

  • Cords and Electrical circuit overloads

The most common one is cords and electrical circuit overloads. It is common to have many cord strips around the house and most of those cord strips have all 5-6 outlets with a cord plugged into them. This is why it is important to make the effort to never overload your outlets.

  • Light fixture

Another cause is lighting fixtures, both caused by the light bulb or by items near the light fixture. One thing that causes light bulb fires is when you install the wrong light bulb or watt size. The other cause is when putting materials such as fabrics or cloth near a lamp causing overheating.

If you suffer a disaster and need disaster clean up fast call us we will be your master of service and root out the problem fast. If you have any insurance company such as  AMICA - Hanover - New London County -  MAPFRE - Main Street America - Chubb - Travelers - Preferred Mutual - USAA - Liberty Mutual - Catholic Mutual and more call us 24/7 508-234-3399

Storm Flooding in Rochdale, MA.

1/11/2021 (Permalink)

After having a flood on your property, you should learn what to do after a storm flooding and learn what not to do after flooding. Below is a list of 5 things you should and shouldn’t do after a flood.

What to do after flooding:

  • Remove excess water by mopping and blotting.
  • Remove excess water on furniture and prop up upholstery and cushions.
  • Gather loose items from the floors.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn on air conditioning for maximum drying.

What not to do after flooding:

  • Don't leave wet fabrics in place
  • Don't leave items on the wet carpet or floors.
  • Don't use a household vacuum to remove water.
  • Don't use any household appliances that have been in contact with the water.
  • Don't turn on ceiling fixtures if the ceiling is wet


Have A  Storm Damage Emergency? Call (508) 234-3399

Protecting your house from a winter storm in Warren, Ma.

12/23/2020 (Permalink)

Snow is a beautiful thing to watch fall but large amounts of snow can be dangerous to one's property. Like any natural weather situation, you should always be prepared for any snow storm damage that could happen. Here are 5 tips and trick to keep your house safe during a snowstorm:

  1. Keep your exterior vents clear of snow and ice to avoid your furnace from overheating and shutting off. 
  2. Keep your roof clear of snow to avoid a roof cave from heavy snowfalls. (Tip to remove it is to buy a roof snow rake)
  3. Keep a snow shovel or snow blower to clear out your driveway and walkway paths to make a safe entrance out of your house.
  4. If your power goes out and the heating stops working be careful of your pipes from freezing. 

If you suffer a disaster for your commercial building, office building or warehouse call us right away and we can be your master of service and cleanup the disaster from water, fire, soot, smoke, sewerage or bodily fluids, call right away we can help you 508-234-3399 24/7

Why your business should use SERVPRO of Southern Worcester County for storm damage.

12/22/2020 (Permalink)

Southern Worcester County gets hit with many different types of storms including thunderstorms, hurricanes, and winter storms. As much as we can not do too much to stop a storm from hitting us, we can help with storm damage. Knowing to call Southern Worcester County for your remediation services can save you future stress and vulnerability.

How we can restore Southern Worcester County storm damage.

  • We are available for 24/7 emergency service
  • Our team is a quick responder and will help prevent secondary damage in the future.
  • We are highly trained storm damage specialists.
  • We have the resources to handle storm and disaster damage.

Let us make your day brighter with our master in services, with the power to restore and clean immediately so you can return to your business.

If your pipes in your commercial office building, commercial property or residential home in Cranston, Warwick, East Providence have these signs, don’t wait, SERVPRO of Northern Rhode Island will arrive and are ready to start the process of any frozen pipe damage.  

We direct bill your insurance company

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company

Auburn Mass - Why choose SERVPRO of Southern Worcester County

12/1/2020 (Permalink)

We offer 24-hour Emergency Service

SERVPRO of Southern Worcester County is a disaster restoration company. We offer 24-hour emergency service just to help you. We clean and restore damage to your home or commercial building from water, fire, or storm damage, as well as do numerous different jobs for cleaning such as mold removal, cleaning carpets, cleaning air ducts, and more. 

At SERVPRO of Southern Worcester County, we work in many different locations all over Southern Worcester County, some areas which include; Uxbridge, MA,  Northbridge and Southbridge MA, Webster MA, Douglas MA, and many more towns. 

Why you should call SERVPRO of Southern Worcester County

In many cleaning and restoration situations, the situation is needed quickly. Acting quickly to your damage will help ensure the damage doesn’t get any worse or cause more damage in the future. An immediate response will help to minimize the damage and the cleaning and restoration costs.

If you suffer a disaster call us fast to help. Milford, Auburn, Webster, Charlton, if you suffer a water, fire, smoke disaster call us right away for your commercial property, residential home that has flooded basement let us be your master of service to clean up quickly and help you get your life back. Call SERVPRO of Southern Worcester County 508-234-3399 24/7

Why use SERVPRO of Southern Worcester County for water damage.

11/25/2020 (Permalink)

We offer 24-hour Emergency Service


At SERVPRO of Southern Worcester County, we have mastered our services within repairing and restoring water damage. We offer many water damage services including, flooding, leaky pipes, basement water flooding, soaking wet carpets/upholstery, and more.

Our team at SERVPRO of Southern Worcester County is always ready to respond to your flood or water damage emergency. We work locally around Southern Worcester County around the areas of Webster, MA, Uxbridge, MA, Northbridge and Southbridge, MA, Auburn, Ma, and many more locations.

Why you should choose SERVPRO of Southern Worcester County.

  • We are fast to any size disaster
    We are available 24/7 just for you, and our team works faster and is always ready for water damage or water damage emergencies.
  • We are water damage restoration specialists
    Our teams have advance training and expertise.
  • We use advanced drying equipment.


SERVPRO of Southern Worcester County will arrive and are ready to start the process of any water damage emergency.
If you need emergency service, Call us 24/7 - (508) 234-3399

Massachusetts Different colors of mold, need to be cleaned

11/18/2020 (Permalink)

Mold needs to be cleaned

Mold is a growth of fungal hyphae that occurs in moist warm conditions, mostly grows on food or other organic materials, and can grow after untreated water damage. Just like how there are different kinds of mold there are also different colors of mold as well. Mold can be in six different types of color:

  1. Black Mold
  2. White Mold
  3. Yellow Mold
  4. Green Mold
  5. Orange Mold
  6. Brown Mold

Say you have mold in your house and you don’t know the type, you can describe the color of the mold instead. This will help if you want to have mold removal. Mold can be caused by water damage or flooded basements, we are here 24/7.

go to page: https://www.SERVPROsouthernworcestercounty.com/mold-remediation

We are here to help............. Auburn Mass Webster Mass Dudley Mass

Norwich Ct Putnam Ct Milford Mass

Bellingham Mass Hopedale Mass

Easy things to prevent a fire in your Barre, MA home.

11/12/2020 (Permalink)

Anyone knows that a fire can be scary to imagine your home stuffing from the disaster as fires can cause little or large damage. Although you can’t control everything, there are some easy things you can do to reduce the risk of a fire.

  • Check your smoke alarms regularly

If you don’t have smoke alarms, be sure to get them installed. If you have fire alarms check the batteries to make sure they are working.

  • Inspect your heating sources

Whether that be cleaning your air filters, unplugging your space headers after use. Not leaving your indoor fireplace unattended.

  • Check your dryer.

Be sure to always empty out the lint basket before putting a new load in.

  • Maintain your cord

Keep your wires/cords well kept, and clean. Make sure the hot cords are not touching anything that could cause a spark.

If you suffer a fire, smoke, soot disaster call us right away and we will help you.

We direct bill your insurance company such as:

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

Putnam Ct   Norwich Ct  Stonington Ct

Webster Mass   Woodstock Ct

              Call 24/7 508-234-3399

Natural ways to prevent mold in your Webster, MA house.

11/5/2020 (Permalink)

Mold can grow 24 to 48 hours after there have been signs of water damage. To ensure you don’t have mold or let mold start growing. Here are 5 tips you can prevent mold from growing.

  1. Vinegar
  2. Tea Tree oil and water solution
  3. Baking soda and water solution
  4. Lemon Juice
  5. Hydrogen Peroxide

If mold has developed remember to search up SERVPRO near me or contact us directly at SERVPRO of Southern Worcester County (508) 234-3399.

Preventing water damage in your Southbridge, MA home

10/27/2020 (Permalink)

SERVPRO employees talking to customers in kitchen SERVPRO helping with water damage.

Water damage can be a huge hassle, and no one wants to receive water damage, especially when it is least expected. Although you can get water damage at any time, there are natural ways you can do to prevent water damage in your home. Here are 5 simple tips and tricks to ensure less water damage.

Inspect your roof and chimney.

The roof is the most important part of your house. It is important to check out your roof to make sure you don’t have any damaged, loose, or missing shingles or tiles. Another component on the roof is the chimney. The chimney receives more damage than the roof because it stands taller. Making sure your chimney has no cracks or broken masonry work will help prevent possible leakage.

Maintain trees and vegetations.

Having a beautiful lawn with bushes and trees are lovely, but keep in mind that plants and trees can cause damage to your house if not maintained. Make sure to minimize vegetation near utility pipes and making sure roots don’t damage your pipes and water line.

Clean gutters and downspouts.

Gutters will help collect all the water from your roof. Over time, your gutters will fill up with leaves, seeds, and other debris causing a blockage. It is important to clean your gutters and downspouts to ensure the water can flow easily.

Clean your drains.

On a regular check your drains to make sure there is no leakage and check underneath the cabinets for any water stains.

Remember to check your attic.

Most homeowners don’t go into the attic often and signs of water in the attic are not often found early before the damage is too late.  Water damage in the attic can be an environment for mold to grow. 

My Blackstone Commercial Office Building Flooded

10/21/2020 (Permalink)

My Blackstone Commercial Office Building Flooded

Call us right away and we will respond fast to get out there and get the water out fast.

We then test all areas, walls, floors, ceilings, furniture for moisture levels and complete a drying plan. Drying equipment is set up right away to start the drying process.

The plan and scope of work is sent to the insurance company right away to get their approval then we remove affected walls, ceilings etc.

We keep you informed during the process. We want to be your master of service and be your single source for all your disaster cleanup needs. Let us be your master of service today !!

Millville - Milford - Medway - We are here for you !!

We direct invoice your insurance company:

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

Call SERVPRO of Sothern Worcester County Worcester County 508-234-3399

click and go to:

https://www.SERVPROsouthernworcestercounty.com/commercial-restoration-service

Preventing Fire Damage in Mendon, MA

9/20/2020 (Permalink)

preventing fire damage this fall You can prevent fire damage!

The first official day of Fall 2020 is September 22! So close!

We've already begun to feel some cool fall weather here in Massachusetts. As the temp gets colder outside, we tend to warm it up inside! 

The American Red Cross reports that home fires increase during the fall and winter months. 

To prevent a fire in your Mendon home this fall there are a few things you can do:

Change your fire and carbon monoxide detector batteries

A good rule of thumb is to change the batteries every time we change the clocks. Once in the spring and once in the fall. This is good to practice to ensure the batteries are always fresh and working. 

Check your heating system early

Testing your heating system during the early fall can help prevent fires this winter. Turn on your heating system and ensure it's in proper working order. If you do run into any issues be sure to contact your service company ASAP!

Fireplace safety

With this chilly weather some of us might have already used the indoor fireplace this year! You must always practice proper fireplace safety!

  • Be sure the chimney is clean
  • Use a screen or guard 
  • Never leave a fire unattended
  • Keep wood and other fire starting materials at least 5 feet from the fireplace
  • Keep the fire small 

Clean your dryer lint trap 

Preventing dryer fires is a year round task, but we just needed to give you this friendly reminder. Dryer fires are almost always caused by built up lint. Be sure you clean the trap after each load and have a professional come and clean the vent at least once a year. 

Have a fire safety and escape plan 

The National Fire Protection Agency has a great resource page, here,  to help you create a fire safety plan for your home! 

If your Mendon, MA home suffers from a fire this fall and needs cleanup and restoration, give us a call at 508-234-3399, we're here to help!

We work with your insurance company: AMICA Insurance - National Grange Insurance  - Allstate Insurance - Chubb Insurance - Assurant Insurance  - USAA Insurance  -  Foremost Insurance  - Main Street America Group - Liberty Mutual - Mapfre Insurance  - National General Insurance - Quincy Mutual - United Property & Casualty Insurance Co.  

Flood damage | Charlton, MA

9/7/2020 (Permalink)

Flood damage text with Stormy and Blaze Call SERVPRO at 508-234-3399, we're here to help!

After a storm passes, or a pipe bursts in your Charlton home, you may find water damage. No matter if it’s a few inches, or just a damp carpet, you’ll want to get it taken care of right away to prevent any further damage or mold!

After you call SERVPRO of Southern Worcester County, there are some steps you can take on our own.

Always be very careful entering a flooded home, the water could be contaminated, wildlife could have even gotten in.

Call your insurance agent/company

Depending on your policy, this will determine what is covered.

Make sure to document all of your valuables and take as many photos before, as well as during the cleanup process and after.

Turn off the water (if the source was a leaky pipe)

Turning off the water will stop the water from flowing into your home. After the restoration and necessary repairs are done, you can turn it right back on.

Any standing water can be a host for mold growth, and it grows fast! In as little as 24 hours you could have mold growing in your home.

Turning off the electricity

If you can, shut off the electricity in the home. This is imperative to avoiding danger. Electronics plugged in and exposed wires can be serious hazards if introduced to water.

Furniture

If you are capable, you can place your furniture on small pads of foil to prevent staining of the carpet and ruining the furniture further. And if you do remove any area rugs, be careful, wet items such as rugs can be very heavy.

Dealing with water/flood damage is not something you want to deal with as a homeowner, but at SERVPRO of Southern Worcester County, we’re here to help and bring your home back to its preloss condition. Whether you have a few inches or feet or your pipes burst and left a few centimeters on the basement floor, you should call a professional to clean and restore your Charlton home properly.

Even the smallest puddle or leak can cause major damage, so don’t wait to call!!

Let us make your day better an be your master of service and show you our craft techs

Preparing your Sturbridge, MA home for the fall!

8/31/2020 (Permalink)

Prepare your home for fall It's better to be prepared before the colder months hit!

Although we still technically are in the summer season, it's been feeling a lot like fall! And why not be prepared ahead of time rather than scrambling around to prepare your home? The first official day of fall is September 22nd, so not too far away! 

Interior checklist 

Get your furnace ready for winter (Preparing for the fall also means preparing for the winter so again, you're not scrambling last minute) Having your furnace professionally serviced is very important to a well running furnace! 

Clean your fireplace and chimney. Inspect the flue and make sure the doors are in good condition. Have your chimney professionally inspected and swept if necessary. (Stock up on firewood throughout the fall, too!)

Check for leaks and drafts. Take a look at your windows and doors for any leaks or holes, and if any weatherstripping needs to be replaced you should replace it right away. This will ensure that no cold air will sneak it's way into your home this winter. 

Do a home safety check. Replace smoke alarm and carbon monoxide detector batteries, check your emergency supply kit, and review your fire/emergency escape plan with your family. 

Exterior Checklist 

Take advantage of the last few weeks of summer weather and get your outdoor project all set before it get's a little too cold and windy for ya! 

Fix any cracks in your driveway/walkway. 

Clean the gutters! A clogged downspout or gutters can cause major damage to your home. 

Turn off your sprinkler system. This can wait until the last week or so of summer, or a little bit into fall. Drain hoses and sprinkler systems before the winter months to avoid freezing, and water damage inside your home. 

Clean your outdoor furniture. Cleaning your furniture before you need to put them away can save you some time, and probably some aggravation when it's time to put everything away for the season. 

If you experience any water, fire, or storm damage this fall season, give us a call at 508-234-3399, we're here to help!! 

Crime Scene Cleanup | Brimfield, MA

8/25/2020 (Permalink)

After a crime scene has been evaluated and evacuated, it can then begin to be cleaned up and return the home or business back to normal. When a crime happens you will want professionals to handle the cleanup and restoration of the scene. There can be toxic chemicals, bodily fluids, and other harmful substances on scene that you should not touch or handle yourself. 

After the authorities leave the scene

After the authorities leave the scene, cleanup and restoration can begin. There may be bodily fluids and other biohazardous materials on scene. At SERVPRO of Southern Worcester County, we're highly trained in handling biohazard materials in a way that is safe for everyone.  We follow all state and federal guidelines to keep everyone safe. The procedures used and products used are all in accordance with the Environmental Protection Agency, and Occupational Safety and Health Administration

The cleanup 

When you experience something such as a crime in your own home or business, we understand how emotional the process may be. At SERVPRO, we ensure that everyone involved and on site will be treated with the utmost respect and empathy. It's our job to provide you with the best cleaning, cleanup, and restoration, but to also be the best humans we can be, too!

Our cleanup services include 

  • Biohazardous waste
  • Tear gas and pepper spray residues
  • Fire extinguisher residues 
  • Bodily fluids 
  • Bloodborne pathogens 
  • Illegal substances removal
  • Odor removal 
  • and more

If you need any crime scene cleanup and or restoration, give us a call at 508-234-3399, any day and any time. We're here to help you and want to be your master of service! 

Telltale signs of water damage | Milford, MA

8/19/2020 (Permalink)

Telltale signs of water damage Small leaks can cause major damage!

Signs of water damage | Milford, MA

When it comes to our commercial property or our own homes, we know it like the back of our hand...for the most part!! Sometimes, damage can go unnoticed until it's too late! That's why it's important for you to do regular check ups around the house, checking for leaks, damage, or any other changes

When it comes to water damage, mold can begin to form within 24-48 hours and other damage can start right away! 

Changes in floors, ceilings, and walls 

One surefire sign of water damage will be changes in your floors, ceilings, or walls. Floors may begin to buckle, walls may bubble or wallpaper will peel. Your ceilings will show signs of water damage with brown spots, even swelling and bubbling. (Means the water is filling up in there!)

Water stains and mold 

Leaving a leak for a long period of time will not only cause damage, but it will cause mold! Mold is something that usually comes hand in hand with water damage. Mold needs moisture to grow, so if there's standing water for a period of time, (it takes 24-48 hours for mold to begin growing) you can expect to see mold too. 

Musty smell

If you can't / don't see water damage, you might be able to smell it. If you smell musty odors coming from your basement, bathroom, or other area of the home, it might mean there's some water. 

Spike in water bills 

If you notice that your water bill is a bit higher than usual, you might want to check around for water leaks. If no other issues can cause the spike, we definitely suggest hiring a plumber to come check it out before it's too late! 

If you experience any water damage, and need disaster cleanup in Milford Mass call at 508-234-3399, we're here to help and to make it "Like it never even happened." 

We work with yuor insruace comany - AMICA - 

  • Safety Insurance
  • Arbella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company
  • Chubb Insurance Company

Preventing mold in your unoccupied Hopedale, MA property

8/12/2020 (Permalink)

Preventing mold at your Hopedale property Call us at any signs of mold, we'll make it "Like it never even happened."

No matter why your Hopedale, MA property is unoccupied, properties left unoccupied can pose challenges for you in the future or new tenants. Mold damage is anything but uncommon in vacant properties. Especially if it's damp. 

At SERVPRO of Southern Worcester County, we see this all the time! Whether you're renting to new tenants, or selling the property all together, mold is no fun and needs to be taken care of before anyone else moves in or uses the property. 

While your property is vacant, and you're checking up only once or a few times a week, water can leak, pipes can burst etc... causing you to have a not so fun time next time you check up. 

Air circulation (or lack of) 

When your Hopedale property is left empty, the windows and doors are closed all the time. This makes it very hard for the air to circulate as it normally would. During the summer this is especially concerning, due to heat and humidity getting trapped inside the home with nowhere to go. Mold loves heat and moisture, so that is just a recipe for growth. If you can, head over to the property multiple times a week during the summer to air it out, open some windows, turn on a fan or two just to get the air moving!

Debris, food, and organic materials. 

Mold also thrives on organic material such as 

  • Cotton 
  • Wood
  • Food 
  • Other fabrics 

If any old food, old carpeting etc is left in the property, this is a breeding ground for mold spores, which eventually turn into those black or fuzzy green spots we often see here in our work at SERVPRO of Southern Worcester County. 

When you call us at 508-234-3399, we'll help restore your property! When it comes to vacant properties, it's generally an easier job since nobody is living there, little to no no furniture, documents, artwork... 

If you stop by your vacant rental property or commercial space and notice mold, give us a call at 508-234-3399, we're here to help!! 

Tropical Storm Watch | Southbridge, MA

8/3/2020 (Permalink)

Tropical storm watch, Southbridge, MA Staying informed is one of the most important things you can do during any storm!

In the early morning hours of August 3rd, the National Weather Service issued a tropical storm warning/watch throughout Southern New England.

Tropical Storm Warning vs Tropical Storm Watch 

A tropical storm warning means that tropical storm conditions are expected within the next 36 hours. This means winds from 39-73 MPH.

Tropical storm watch means that the tropical storm conditions are possible within the next 48 hours. 

Preparing your home for storm weather 

Keep trees and branches outside your home trimmed back, and if you happen to have some extra time, put your patio furniture inside, in the shed, or secure it down. You won't want to look outside to see your table flying into the neighbor's yard! 

Clean your gutters, this can help prevent water from backing up, and entering your home. 

Take a walk-about of your home and make sure there are no holes or gaps in any windows or doors that could let water in. 

Be sure you have these supplies handy just in case the power goes out:

  • Extra water
  • Batteries 
  • Flash lights 
  • First aid kit
  • Battery powered radio 
  • Extra blankets 
  • Extra (clean) clothes 
  • Games (to keep the kids [and you!] occupied) 
  • Matches
  • Candles 
  • Pet food and water for your pets

To read the full list of suggested items to keep on hand in the case of an emergency, click here.

Driving during severe weather 

Flooding can happen in a matter of minutes after heavy rains begin. During flooding or heavy rains, if possible, avoid driving through any flooded roadways or puddles. Just 6 inches of water can force your car in any direction and put you in danger. 

If you're driving a larger vehicle (trucks), be aware that the winds will affect you more than smaller cars. It's important that, no matter what size vehicle you're driving, you drive slow. Wind speeds and weather conditions can change in a moments notice. Driving slow can reduce the chances of getting into an accident. 

Staying informed 

It's important to stay informed during times where there is severe weather warnings. Turning on your radio will be the easiest way to get updates on the weather and any changing protocols/ conditions. 

If your home or business suffers from any storm damage in the next upcoming days, or any time, give us a call at 508-234-3399, we're here in your community, here to help 24/7 !! 

For more storm preparedness information visit:

https://www.weather.gov/safety/thunderstorm-prepare

https://www.ready.gov/hurricanes

https://www.cdc.gov/disasters/hurricanes/before.html

Summertime Puffbacks | Charlton, MA

7/30/2020 (Permalink)

Get your furnace inspected once a year to prevent puffbacks! Call us at 508-234-3399 if you experience any soot or smoke damage following a puffback, we'll make it "Like it never even happened."

While your furnace or boiler isn't running as much in the summer as it does in the winter, it still works its magic to heat up your water! 

That being said, it means yes, you can still have a puffback during the summer months! 

What is a puffback??

A puffback is typically caused by the two electrodes that usually ignite the furnace or boiler. Sometimes they will become caked with soot or other debris. During the ignition process (or lack of), oil will form at the bottom of the burner chamber, and the next time it tries to ignite, it will cause a puffback, sending soot and smoke throughout your home. 

A puffback can also be classified by a clogged or cracked nozzle. 

Maintenance 

If you maintain your furnace or boiler well throughout the year, you don't have to worry about having a puffback. 

All heating systems should be inspected once a year by a professional

A puffback can also come from your chimney or flue being clogged. If the gasses can't get out, they'll stay inside the furnace and the next ignition will cause the explosion. 

The aftermath 

The aftermath of the puffback is usually the worst part. Your house and belongings will be covered with soot and smoke residue. 

Cleanup after a puffback isn't something you should DIY. This requires the help of trained professionals and professional equipment. 

Your carpets may have to be deep cleaned, as well as any upholstery and furniture. 

Call SERVPRO of Southern Worcester County if you experienced a puffback and you need smoke and soot cleanup, we'll make it "Like it never even happened." 

Keeping your office clean and organized! | Blackstone, MA

7/27/2020 (Permalink)

Commercial and residential water and fire cleanup and restoration - we are ready  24/7

Most of the time, we spend a ton of time in the office, so it's like a second home. Keeping your desk as clean as you keep your countertops at home is important for productivity and just overall environment! It's been shown that having a cluttered desk can cause stress and decrease productivity. Which makes sense, if you're shuffling through piles of paper every day to look for that one, you're doing less work and causing stress for yourself. 

Keeping a checklist of daily tidying tasks can help you stay on track as well! 

Clear your desk daily! After each workday, clear off your desk of any paperwork for the day, put it in it's own file folder, and recycle any paper you don't need anymore. Then, coming in tomorrow, you'll have a nice, clutter free desk! 

Keep your electronics organized: In this day and age, it's not only important to have pens, pencils, highlighters... handy, but also our tablets, work cell phones, etc. Having these things at an arms reach, and organized will save you some time searching around for them. 

Keep a cleaning cloth handy: Having the supplies on deck will help you actually get the simple cleaning tasks done. Say you're on a conference call, you can simply wipe your desk down in no time, and cross that off your checklist for the day! 

Sticky notes, the MVP of office supplies! Sticky notes can not only be handy when you need to jot some things down quick, write a list, and clean your keyboard! 

Use the sticky part to get any dirt, debris, or crumbs out of your keyboard. Keeping your keyboard clean is quite important to keep germs at bay. Especially during times like these. 

It's recommended that you wipe down your keyboard with a disinfecting wipe at least once a week, but more is better! (During this COVID-19 pandemic, we would recommend every day, if not multiple times a day!) 

Keep your chair/s clean and disinfected! Whether you're in an office by yourself that no clients see, or especially if you do have clients in your office, you'll want to clean your chairs regularly. Daily, or after each client, you should spray down your chairs with a disinfecting solution. Every month you should do a deeper clean for the chairs. First, you'll want to make sure you're using the proper technique. Most chairs will have a letter indicating what you can use to clean it. 

W- you can spot clean the chair with water based products

S – you can use a solvent or water-free product. Such as a dry cleaning product

X – you can not clean this yourself, it has to be professionally cleaned

C – you can only clean this chair with a light brushing or use a vacuum. This can not be cleaned with water or solvent cleaners.

Try to keep a cleaning schedule for your office, it's basically your home for the day/work week, so you might as well keep it clean and tidy while you're there! Vacuum weekly, and pick up any spills right away, and remember to keep your space organized!! 

If cleaning and sanitizing concerns go beyond what you can do or the janitorial staff can handle, give us a call at 508-234-3399, we'll get your office looking brand new and clean when we're done!! 

We direct invoice with all insurance companies

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pawtucket Mutual

Why should I choose SERVPRO of Southern Worcester County??

7/23/2020 (Permalink)

Why SERVPRO of Southern Worcester County? Give us a call at 508-234-3399, we're here to help make it "Like it never even happened."

If you come home or wake up to a disaster in your home, you might be thinking "who do I call for help and why??" 

When you call SERVPRO of Southern Worcester County, we'll respond ASAP to any fire, water, sewer, or storm damage. Our fast response means less damage, and then in the end, lesser cost! 

We believe that the number one most crucial step in the restoration process is fast response!! 

Whether you experienced a fire, flooded basement, sewer backup, or anything else unexpected, we're here to help 24/7!! 

At SERVPRO of Southern Worcester County, we pride ourselves on great customer service from the moment we speak to you on the phone, to the last minute on the job. 

Did you know-- we also offer commercial and residential cleaning services? So whether you just don't have enough time to get your house spotless for that Christmas party, or the dogs made a mess of the rug, you can count on us to make it "Like it never even happened." 

If cleaning and odors go beyond the scope of your day to day janitorial staff, don't hesitate to give us a call for that either! 

During these uncertain times where everything must be clean, we are now offering our Certified: SERVPRO Cleaned program for businesses, restaurants, retail stores, warehouses and any other commercial space. 

This is a weekly or bi-weekly cleaning, depending on your spaces needs, where our trained technicians will use EPA approved, hospital grade cleaning products, and always adhering to the decontamination standards set by the Center for Disease Control. When your patrons and guests see the Certified: SERVPRO Cleaned shield on your window, both you and they will be confident in the cleanliness and sanitization of your Linwood, MA commercial space!! 

So, whether you need disaster cleanup and restoration, hoarding clean up services, general or viral pathogen cleaning/disinfecting, give us a call at 508-234-3399, we're here to help! 

We are ready to help you....

Milford Mass   Blackstone Mass

Medway Mass   Bellingham Mass 

Hopedale Mass   Franklin Mass

3 Categories of water (damage) | Millville, MA

7/15/2020 (Permalink)

3 categories of water Don't leave a leak untreated! Small leaks can cause major issues

When water damage happens in your Millville home or business, call a professional water damage restoration company right away! 

At SERVPRO of Southern Worcester County, our fast response will reduce the amount of secondary damage, and calling right away can reduce the repair costs. 

When we arrive at your home or business, our trained teams will assess the damage as well as determine the equipment that will be needed. While assessing the damage, they will also be able to determine what category the water is. 

Categories of water

Category 1: This is also known as clean water. This type of water does not pose any threat to your health. It can come from a sink, toilet tank, or hose. If this is left not taken care of, it can quickly turn into category 2 or 3. 

Category 2: Or gray water. Gray water contains microorganisms that can cause you to become sick if you ingest it. Water from sump pumps, toilet bowls, dishwashers and washing machines are some common sources of gray water. 

Category 3: Black water. This category of water is highly unsanitary and can cause serious illness if not taken care of properly. Sewage backups, water from rivers, and old standing water are common sources for black water. 

It's important that you get any water damage taken care of right away! Leaving standing water can cause much more damage than you would ever want!

No matter the severity of your water damage, SERVPRO of Southern Worcester County is ready for whatever happens! 

Give us a call at 508-234-3399 for any of your water damage and restoration needs! 

Mold and your Commercial Space | Mendon, MA

7/13/2020 (Permalink)

Mold in your Mendon commercial space Only highly trained professionals should be handling the mold remediation process

Before we talk about preventing mold, let’s talk about mold itself. What is it? Where can it grow? How does it grow? Should I try to get rid of it myself if I see growth in my Mendon business space?

What is mold?

According to the Environmental Protection Agency (EPA) Molds are part of the environment that can be found basically anywhere oxygen and moisture are around. Molds are a fungi and are present indoors and outdoors. Some molds are good, like the ones used to make medicine such as penicillin, but other molds can be harmful to our health.

When mold is present indoors, like in your house or office space, that is usually a sure fire sign of water damage. Mold can grow on a variety of materials, even paper!!

Where does mold grow?

Mold can grow anywhere. All it needs is a little bit of moisture and it’ll thrive (and not in the good way when it comes to your property). Mold can grow inside or outside. The mold spores can get into your home from open doors, windows, your clothes…

Building materials are prime real estate for mold to grow. This can include wood, insulation, wallpaper, carpet and more.

How does mold grow?

When mold spores are introduced to an environment where there is moisture, they will begin to grow into colonies (the green or black spots we usually see).

Should I try to remove mold myself?

It is NOT recommended to DIY remove mold. It can be dangerous to your health if you aren’t trained properly in mold remediation. At SERVPRO of Southern Worcester County, we are highly trained in the mold remediation process, and we will safely and effectively remediate the mold problem in your commercial space or home!

Preventing mold growth in your commercial space

While mold spores are present everywhere, it is possible to reduce your risk of mold growth.

  1. Keep your eyes open: keep your eyes open and create routine plans for inspections around your property. Mold can grow in as little as 24-48 hours!
  2. Stay up to date on repairs: if you notice a leaky window or doorway, or anything coming from the roof, get it repaired right away! Letting moisture build up will lead to mold growth, which is a bigger, more expensive problem to fix.
  3. Decrease moisture and humidity: run dehumidifiers if the humidity level is always high in your building, especially in basements. This will keep the levels low and keep the area dry.

If you come into contact with any mold at your Mendon commercial space, give us a call at 508-234-3399, we’re highly trained in mold remediation and here to help!!

Town Spotlight! Auburn, MA

7/10/2020 (Permalink)

Auburn, MA 

According to the 2019 census, the population in Auburn MA was 16,633

Auburn was settled in 1747, and incorporated in April of 1778 as the Town of Ward, named after General Artemas Ward of the American Revolution. The name was changed to Auburn in 1837.

Fun fact: Dr. Robert Goddard launched his first liquid propelled rocket on Pakachoag Hill in 1926!! Did you know that the Doctor is considered the father of modern rocketry?! How cool is that 

With auburn being the small town it is, there are only a few schools:

  • 2 elementary schools
  • 1 middle school
  • 1 high school

Students can also attend Bay Path Voc. Tech. High School In Charlton if they wanted to.

Some notable points of interest in Auburn include:

- Goddard Rocket Launch Site

Lemansky Park

Auburn Historical Museum

Auburn Mall

At SERVPRO of Southern Worcester County, we are glad to be able to help communities like Auburn. We're locally owned and operated, meaning we're close to you for your convenience! We'll make any damage "Like it never even happened." 

24/7  508-234-3399 

Hot Water Heater Leaks | Charlton, MA

7/8/2020 (Permalink)

hot water heater diagram Get to know your hot water heater and look for any unusual sounds, water pooling around, or rust colored water coming from your hot water faucets.

One day, you come home from work and your basement is full of water, and come to find out, your hot water heater failed. Unfortunately this is quite a common occurrence that we see here at SERVPRO of Southern Worcester County. When your hot water heater fails, usually too much pressure builds up in the tank, causing it to burst.

When you come home to inches of water in the basement, the first thing you should do is call us at (508) 234-3399, we’ll be there in no time to begin extracting the water and drying the area. Removing any building materials if necessary.

In the meantime, you should shut off the power to your hot water heater as well as the cold water shut off valve. Doing so might not stop the leak but it will slow down any amount of water leaking out.

Contacting a hot water heater repair specialist or a licensed plumber after your hot water heater fails will ensure proper repairs and can save you from future leaks.

Signs of a failing hot water heater

don’t wait for your tank to fail to realize that it can happen. Paying attention to your hot water heater can save you money in repairs.

Age of your water heater

It’s important to note the age of your water heater. You can find the age by finding the serial number. Some manufacturers serial numbers are going to look like a foreign language, so let’s break it down:

According to https://www.fastwaterheater.com/water-heaters/water-heater-model-numbers-rating-plates/ Bradford White Model Numbers are the most difficult to read. They have a “special code” if you will.

Serial Number Example: XE1658060

Their key goes as follows:

Year: G=1990, H=1991, J=1992, K=1993, L=1994, M=1995, N=1996, P=1997, S=1998, T=1999, W=2000, X=2001, Y=2002, Z=2003, A=2004, B=2005, C=2006, D=2007

Month: A=JAN, B=FEB, C=MARCH, D=APRIL, E=MAY, F=JUNE, G=JULY, H=AUGUST, J=SEPTEMBER, K=OCTOBER, L=NOVEMBER, M=DECEMBER

So the serial number given above would mean the tank was manufactured in May of 2001.

Other brand tanks are much easier to determine when they were manufactured. Typically in MMYY format.

Typically, your tank should be replaced every 10 years. You can wait until you notice some issues, but that is not recommended by professionals.

Is your hot water rust colored?

If your faucets/bathtubs are spitting out rusty colored hot water, this can be a sign that your hot water heater is rusty on the inside, and it could spring a leak any time soon.

You can test if it is just the pipes, or if it is really the tank. Drain a few buckets of water directly from the hot water heater, if the third bucket is still showing rust colored water, it is more than likely the tank and not the pipes.

Water pooling around the tank

If you notice any water around the tank, it could be sue to a crack in the tank. Before you replace your tank, be sure there are no other leaks from any pipes or connections.

If you’re concerned about a leak in your hot water heater, contact a plumber or your hot water tank service company right away. If you need any water cleanup/restoration, give us a call at (508) 234-3399, we’re here to help!!

Does your Southbridge business have a SERVPRO ERP in place??

7/2/2020 (Permalink)

The SERVPRO ERP advantage! Give us a call today at (508) 234-3399 to set up your ERP!

My Southbridge business had a Flood – What Do I Need to receive an ERP?

The SERVPRO Emergency Ready Profile was designed to help businesses prepare for disasters. Nobody plans on a disaster, but you can plan for one! 

The SERVPRO ERP is almost like an emergency contingency plan, BUT, also will help you quickly get back to businesses after the disaster. Did you know up to 50% of businesses don't reopen following a disaster? By having a SERVPRO ERP in place, we'll help you be a part of the other 50%. 

Why SERVPRO ERP?

With the SERVPRO ERP, it will help you plan ahead so you don't have to worry when a disaster does strike. You, your employees, and clients will be safe if an event does happen.

No cost! The SERVPRO ERP is a no cost assessment of your facility, so there's no need for you to go looking for extra funds! 

Only contains critical information. There's no need to worry about random questions from us, we will only need a little bit of your time.

It establishes SERVPRO of Southern Worcester County as your disaster restoration providers. This will give you the peace of mind you need in the event of a disaster. No need to worry about who to call, our contact information will be right in the ERP. Being a leader in the disaster restoration industry, we want to be there for you!

Identifies your line of command to authorize the work to begin. This will save everyone time so the work can begin immediately and you don't have to sit on any damage, saving you money in the long run!

Provides critical facility information. The ERP will provide you with information such as shut off valve locations, priority contact information, and more! Having a reference guide with what to do, how to do it, and who to call will provide you with quick solutions before any disaster strikes, so when it does, you'll be ready!!

Once all the important information is gathered, SERVPRO of Southern Worcester County will put it all together in an organized folder, and bring it back to you! 

Let us be your master of service today.

Give us a call at (508) 234-3399, and ask for Mike! He's our Sales and Marketing Rep. who's in charge of creating these awesome ERPs! 

Thunderstorms - Uxbridge MA

6/29/2020 (Permalink)

This past weekend, we experienced a ton of rain and wind in the Uxbridge area and we are expecting some more in the next few days. 

Preparing for a thunderstorm 

Learn about your community's emergency warning system for severe thunderstorms. 

Discuss thunderstorm safety with each member of your household, especially children. 

Pick a safe spot inside for the family to gather during a storm. This spot should be away from any windows or glass doors. 

Make a checklist of any items you may want to bring inside or put in the shed before the storm comes. 

Protect your fur babies the same way you would protect the rest of your family. Keep them indoors during any heavy rain and wind. 

Always have a first aid kit handy.

During a thunderstorm 

Keep updated on the news, listen for emergency updates, and keep your eye on the sky. 

If you see any changes to the sky, or hear any weather reports and you're planning on doing anything outside, it's best to postpone your outdoor plans for another day. 

If you're outside when it begins to thunder, seek shelter ASAP.

If you can hear thunder, you're close enough to be in danger of lightning. The American Red Cross says "if thunder roars, go indoors! 

DO NOT take a bath or shower during a thunderstorm. If your house is struck by lightning and you are in the shower, you are at risk of being struck. 

After a thunderstorm or heavy rains

Stay away from any storm damaged areas. 

Keep a close eye on your pets 

NEVER drive through a flooded street. You may not know how deep the water will be.

If your Uxbridge home or business suffers from any damage 

Give us a call at (508) 234-3399, we're here in your community to help 24/7! 

To learn more about our Storm Restoration services, click here

The Importance of Property Maintenance at your Milford Commercial Space

6/25/2020 (Permalink)

Why you should keep up with your Milford property maintenance Give us a call at (508) 234-3399 if the damage or cleaning goes beyond the scope of your janitorial or maintenance staff!

Keeping your Milford property maintained

If your property is a rental (such as apartment or condo complex) you'll really want to keep it looking nice and pretty! This can include cleanliness, air quality (no smells circulating through the ventilation system), everything looks good, no holes in the wall, no stains on the carpets etc. This way, potential (and current) renters will be attracted! 

Keeping your office/commercial space neat and tidy is important too! Your property maintenance is important to residents, employees, and guests. It's also a reflection of your business which is therefore a reflection of yourself! 

It's best to look into a maintenance company for your commercial space (if your budget allows) so you can have a regular set of eyes on all things maintenance just in case something were to happen. 

What types of maintenance will I need to take care of?

Typically for a commercial space, you should have regular maintenance on the roof, light fixtures, hot water heaters as well as regularly cleaning/ sanitizing of bathrooms, break rooms, and cubicles/offices. 

What if I don't maintain my property?

If your property is looking a bit...disheveled, passersby will probably think less of your business, just by the building!! Your property value can also decrease, and you could run into major maintenance issues that could have been caught early and even prevented!

If your Milford commercial property suffers from any damage beyond the scope of your maintenance or janitorial crew, give SERVPRO of Southern Worcester County a call at (508) 234-3399, we're here to help, even after hours so you don't have to halt business! 

We direct bill your insurance company for iur work

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual 
  • AMICA
  • Safety Insurance
  • Arabella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford
  • Pure Insurance Company  

Why is HVAC and duct cleaning important at my Webster property?

6/18/2020 (Permalink)

How can duct and HVAC cleaning help? Having your ventilation system cleaned routinely will improve the overall air quality!

It's important to have your ventilation system cleaned routinely. It will help improve the overall air quality, remove pollen, odors and debris from building up and circulating throughout your Webster property 

Benefits of having your air ducts cleaned

Having your air ducts cleaned regularly can: 

Create a cleaner environment: Having the air ducts cleaned at your Webster property reduces the amount of dust that circulates throughout the system and your home/business. This will then reduce the amount of cleaning/dusting you'll have to do! 

Reduces allergens: Pet dander, pollen, mildew, mold spores (along with other irritants) can also be circulated throughout your system and property. Those who have allergies and asthma are typically very sensitive to these allergens floating around the place. 

Removes unpleasant odors: Have you ever wondered just what that smell is?? It could be something circulating through your HVAC system. Food, pets, mold, cleaning products are just a few things that get stuck in your air ducts and circulate throughout the area. They just keep recycling through the system and into your home or commercial building. 

Improves air flow: If there is a ton of dust built up, it can reduce the amount of air flow through the system. This makes your system work harder, also increasing your bill! Nobody wants that! 

Give us a call at (508) 234-3399, we offer HVAC and air duct cleaning services to keep your environment smelling good, and easy to breathe in!!

Town Spotlight! Dudley, MA

6/11/2020 (Permalink)

Spotlight of the week, Dudley, Massachusetts We're here to help communities like Dudley!

Dudley, Massachusetts 01571

Dudley was incorporated in 1732, but originally settled in 1714. Dudley gets it's name from Paul and William Dudley. Dudley is located on the border of Connecticut

Today, Dudley is home to many open fields and farms. According to the Town website, Dudley is a "green" community. Dudley has earned the "Green Community" designation. They aim to reduce energy costs day to day! 

85 births have been recorded in Dudley! The most popular names being Liam and Mia...how adorable! 

In 1887, the West Dudley Cooperative Creamery was established and by 1905 there were 31 dairy farms within the town! These dairy farms and the creamery provided milk and other dairy products for the local area. 

Currently the population is 11,682 and is home to many historical landmarks and buildings. Dudley is home to Nichols College which was founded in 1815! One of the most popular historic places in Dudley is the Black Tavern. This is the only building in the town that is on the U.S. Department of the Interiors National Register of Historic Buildings. 

The original building was built in 1804 and was originally known as Healy's Inn. Guests and residents of the town began calling it the Black Tavern because the founder, Hezekiah Healy painted the building black. Placed right on the route from Boston to Hartford, it was the perfect spot! These days, the Dudley Elementary School has been successful in raising money to help restore the barn at the Tavern! They host events such as weddings, meetings etc. 

The town covers about 22 square miles in Worcester County. It is neighbored by Southbridge, Charlton, Woodstock, Webster and Thompson, CT. 

At SERVPRO of Southern Worcester County, we're glad to be able to serve communities like Dudley, where there is so much history to see and learn! Give us a call at (508) 234-3399, we're always here to help! 

Is it safe to stay in my Charlton home after water damage?

6/9/2020 (Permalink)

SERVPRO of Southern Worcester County here to help Stormy and Blaze loading up the van, getting ready for a great days work!

No matter what caused the water damage, one thing we're sure crosses your mind is "is it safe to live in my home?" The answer to this question depends on the status of your home during and after the water damage, along with a few other things. Before this question can be answered, there are a couple others that need to be answered first!

Water 

What was the source of the water? If it was from a sink or water heater, it is indeed safe to stay in your home. If it was from a sewage backup or water from a storm or flood, it is not safe for you to stay in the home. Water from sewage backups and storms is contaminated and could cause illness, and it just doesn't smell good! 

Affected areas 

What rooms or areas of the home that were affected can also determine if it's safe for you to stay in your home. You can live and work around water damage (and restoration of) in your garage. laundry room, basement and spare rooms, but if your kitchen, bathroom or other primary rooms in the home were damaged, this can make or break if you can stay in the home or have to find a temporary solution until the restoration process is complete. 

Most standard home insurance policies include additional living expenses (ALE) coverage. This will come in handy in a situation such as water damage, and you can't stay in your home while restoration and repairs are being done. For more information about ALE coverage, click here

Restoration process

This part might be subjective for you. If you have no problem living and working around water damage restoration techs and their equipment, then you can probably stay in your home (yay!!) unless determined otherwise. 

As soon as you see the signs of water damage, you should contact your home insurance provider. They will send someone out to assess the damage. Be sure to take your own photographs and document anything and everything for your own reference!!

If your Charlton, MA home has suffered from water damage, give us a call at (508) 234-3399, we're here to help! No matter how big or small the job, we can handle it all! 

Town Spotlight! Millville, MA

6/4/2020 (Permalink)

Spotlight of the week, Millville Massachusetts We're glad to be able to serve towns like Millville and surrounding areas!

Millville, MA, 01529

Millville is a little town nestled in the Blackstone Valley along the Rhode Island border. According to DiscoverCentralMa.org, Millville was settled in 1662, but is really Massachusetts' "youngest town" because the town was not incorporated util 1916 after people of the town wanted to separate from Blackstone. 

Millville is home to the only intact lock from the Blackstone Canal. These locks allowed boats to travel through the canal even when the elevation changed. You would enter the lock, allow it to fill up, then exit out the other side where the water would be level. 

In the 1800's the Blackstone Canal provided a way of transporting goods. Following World War II and the manufacturing of goods moving to the south, the Town's mills started to decline. 

Fun Fact!! Charles Leo (Gabby) Hartnett, who was born in Woonsocket, RI, eventually growing up in Millville, went on to play for the Chicago Cubs and the New York Giants!

According to the 2019 Census, Millville's population was 3,242. Definitely lower than its neighboring areas like Uxbridge, Blackstone, and Rhode Island city of Woonsocket. 

If you were to take a walk around Millville today, you'd find ruins of old mill foundations and sections of unused railroad that was once used to transport goods. In the town's beginnings, it was a very important piece of transportation and commerce in the Blackstone Valley during the Industrial Revolution. 

To learn more about the historic Town of Millville, MA, check out these walking tour directions, it has bits of history, photos, and instructions on taking the "walking tour"! https://blackstoneheritagecorridor.org/wp-content/uploads/2016/02/Millville-Walking-Tour.pdf

SERVPRO of Southern Worcester County is proud to serve towns like Millville! 

Commercial or residential disaster cleanup - we are ready for water damage, fire, smoke damage, biohazard, vandalism and more 24/7

Call (508) 234-3399 if you need any water, fire, mold, cleaning, or other restoration services! We're here to help! 

Preparing your commercial N. Brookfield space for your staff

6/1/2020 (Permalink)

SERVPRO of Southern Worcester County here to help At SERVPRO of Southern Worcester County we want to help you prepare to welcome your staff to a safe and healthy environment! (508) 234-3399

As of today (June 1st, 2020) offices in Boston can reopen at 25% (employee) capacity according to CBS Boston. Office spaces in Massachusetts (other than Boston) were permitted to open on May 25th. According to the Sector Specific Workplace Specific Safety standards for Office Spaces (as of May 18th, 2020)

  • Businesses & other organizations shall limit occupancy within their office space to no more than
    • 25% of the maximum occupancy level specified in any certificate of occupancy or similar permit or typical occupancy as of March 1st, 2020
  • Businesses and other organizations may exceed the max occupancy level based on a need for relief based on public health or safety considerations. 

As a business owner, it is important that you ensure proper social distancing between your staff. (6 feet apart) Except in situations where this would create safety hazards.

There should be proper access to handwashing stations throughout the building. This includes soap, water, and/or sanitizer that is at least 60% alcohol. There should also be stations with cleaning/ sanitizing products easily accessible to staff. 

It's important for you, as a business owner, to establish COVID-19 prevention plans. This includes what is stated above, among a list of others that you can read about here and here

At SERVPRO of Southern Worcester County, we are here to help you protect yourself and staff from any germs. We offer defensive cleaning services that go beyond your basic janitorial or carpet cleaning. Our cleaning methods ensure the cleanliness of businesses, public spaces, and restaurants that many of us call home (or our second home). We always adhere to the cleaning and decontamination standards set by the CDC and any local protocols. For more information on how we can help sanitize, disinfect, and clean your commercial space or office, give us a call at (508) 234-3399 

Open burning in Massachusetts

5/29/2020 (Permalink)

Open burning laws in Massachusetts, fire crossed out Contact your local fire department to determine if open burning is allowed in your city or town.

Open burning is prohibited in 22 cities and towns in Massachusetts. To best determine if open burning is allowed in your city or town, contact your local fire department! 

If you are open burning, you need to obtain a permit from the fire chief or warden. They will determine when it is safe to burn on a day to day basis, and if anything changed throughout the day, they may change their decision as well. It will depend on weather among other factors. 

Open burning must be

  • minimum of 75 feet away from any building
  • Between 10 a.m. and 4 p.m.
    • From January 15th to May 1st 
  • Be closest to the material burning 

Materials that CAN be burned 

  • Forest debris
  • Brush
  • Driftwood
  • Bush or tree prunings 

Materials that can NOT be burned 

  • Any materials from commercial or industrial land clearing operations
  • Hay
  • Leaves
  • Tires
  • Tree stumps
  • Construction material or debris 

How to properly ignite a fire 

  • Use paper and/or kindling and slowly add the larger pieces of wood
  • NEVER use gasoline, tiki torch oil, or other flammable liquids

By gradually adding kindling and smaller pieces of wood, you can gradually build up the fire without it getting too large or out of control. 

ALWAYS keep fire extinguishing materials close by. This can include a fire extinguisher, and a source of water. 

You may be thinking "what about a fire pit?" According to mass.gov, unless a fire put is being used for cooking, they are subject to the MassDEP open burn regulation. If you are using a fire pit for cooking, it must be 

  • A reasonable size 
  • Away from anything flammable 
  • Observed and tended to by someone 18 years or older 

If you notice any change in weather conditions, it's in your best interest to put the fire out as soon as possible. You don't want to wait for the fire department to come to your home and tell you to extinguish the fire. If the fire does get out of control, call the fire department right away to prevent any damage. According to mass.gov "you could be held liable for firefighting costs, as well as face fines or jail time, if you burn illegally or allow a fire to get out of control". 

It's important that you follow all rules, regulations, and precautions when it comes to burning a fire. You can prevent injury and damage. 

For any fire damage restoration and cleanup needs, give us a call at (508) 234-3399, and visit us online at https://www.SERVPROsouthernworcestercounty.com/fire-smoke-damage-restoration for more information! 

Town Spotlight! Sutton, MA

5/27/2020 (Permalink)

In 1704, Edward Pratt was granted an 8 square mile section of land, which we now know as Sutton!

There were three families that first settled in Sutton were the Marsh family, Johnson family, and the Carriel brothers. In 1717, a huge snow storm hit Sutton and buried the cabins!

Benjamin Marsh acted as a selectman, town moderator, and established the First Baptist Church of Sutton and served as pastor of the church until 1775.

Today, Sutton lies in the heart of the Blackstone Valley, very close to our neighbors in Rhode Island. Sutton has five villages within the town:

  • Sutton Center
  • Manchaug
  • Wilkinsonville
  • West Sutton
  • South Sutton

As of 2018, the population was 9,385. Much less than the population of our friends in Uxbridge and Southbridge. Today, Sutton is home to retail and manufacturing industries. Unified2, Polyvinyl Films, and Villancourt Folk Art are just a few places that call Sutton home.

The Sutton police department became a full-time agency in 1968, according to () The department consists of 15 full time officers, 1 part time officer, 5 special officers, 4 full time dispatchers, 4 part time dispatchers, and 1 secretary. Sutton PD is responsible for 140 miles of roadway.

To learn more about the Town of Sutton, visit https://www.suttonma.org/about-sutton 

Massachusetts Lightning Safety Awareness Week

5/21/2020 (Permalink)

This year, lightning safety awareness week falls on June 22nd-26th. 

While we all love to spend time outdoors during the summer months in New England, did you know that the summertime is the peak season for lightning??

According to the National Weather Service:

  • 25 million lightning strikes occur in the US each year 
  • In the past 30 years, the US has an average of 47 fatalities per year caused by lightning 
  • Lightning has injured about 12,000 people
  • It is the cause of around 25,000 fires per year

Lightning can strike up to 25 miles away from the actual storm! This means you could be in danger of a strike even if you aren't in an area where the storm is over. If you can hear thunder, you are in 'striking distance'. According to the National Weather Service, "When thunder roars, go indoors" and stay inside until 30 minutes after you hear the last clap of thunder. 

What if I am outdoors before/during/after a storm??

If you are planning on being outdoors this summer, be sure you update yourself, friends, and family (whoever you're outdoors with) with the latest weather forecast before heading out on your hike, walk, bike ride... The NWS recommends taking a portable NOAA Weather Radio or AM/FM radio with you on your trip to keep up to date. 

When you arrive at your destination, be sure to look for somewhere you can find shelter in the case of a storm, and how long it would take you to get to this shelter. Keep an eye on the sky for any changing conditions. If you hear thunder or see lightning or dark clouds, immediately get to your place of shelter. 

  • If there is no actual building/shelter, a vehicle will be your next best option. 

During a storm 

Avoid using any landline phones. This is one of the leading causes of injuries. You can use your cellphones, but not while they're on the charger 

Don't touch any electrical equipment. Using a TV, computer, appliance, could put you more at risk for a lightning strike. 

Water and plumbing appliances are great conductors for electricity. Avoid washing dishes or showering during a thunderstorm. 

If you're inside a vehicle, be sure your windows are up! 

 For more information on lightning, lightning safety, and statistics, visit the National Weather Service online!!

Town Spotlight! Southbridge, MA

5/13/2020 (Permalink)

Welcome to part two of our 'Spotlight Series'! This week, we'll discuss the town of Southbridge, MA! 

Southbridge, as you may know, is located in Worcester County, MA. As of July 2018, the population was 16,931. The town was incorporated in the winter of 1816. Before becoming incorporated, the Nipmuck and Mohegan tribes lived in Southbridge. 

Fun fact! Southbridge is one of the 14 municipalities in the state of Massachusetts that are technically cities, but remain to have 'The town of..." in their name. 

With water power coming from the Quinebaug River, Southbridge became a hub for saw and gristmills (flour or corn mill) in the 18th century, when the 19th century came around, textile mills started to take over the town! 

Southbridge has earned the title "Eye of the Commonwealth" (of Massachusetts" due to their long running history of making optical products! The American Optical Company was founded in 1826 in Southbridge, prior to this, most frames and lenses had to be imported from Europe. William Beecher from Connecticut traveled to Southbridge to begin a life in the jewelry trade. Then, one day, he got a pair of awful eyeglasses. He thought to himself "I can do this better!" then he got to work, and what we now know as the American Optical Company soon began, and for a lack of better words, exploded!! By 1905, they were already employing 2,000 people! 

By the 1960's, Southbridge had a movie theater, an airport, and an AM radio station! 

Today, the Town of Southbridge has a (semi) brand new middle/high school, one private catholic school, 2 elementary schools, a fully functional police and fire department, and a hospital! If you're into nature and hiking, Southbridge is home to some beautiful parks, conservation areas, and trails! 

To learn more about the wonderful town of Southbridge, you can visit here and here

SERVPRO of Southern Worcester County is proud to be able to provide water and fire damage restoration services to cities and towns like Southbridge! Don't forget...we're available 24/7/365 for any of your restoration or cleanup needs!

(508) 223-0505

Town Spotlight! Uxbridge, MA

5/6/2020 (Permalink)

This is our very first installment of our 'Spotlight Series'! Check back in every week for a new city/town spotlight blog! 

Now, let's get into the history! 

Uxbridge, MA was incorporated in 1727! It quickly became a part of one of the first industrialized regions in the US. 

In the beginning, Uxbridge was a hub of textile mills during the Industrial Revolution. The first United States Air Force dress uniform was called "Uxbridge Blue" after the Bachman-Uxbrige Worsted Company! Pretty cool fact! 

If you're from Uxbridge, you might already know this, but, did you know that the first woman who legally voted, did so in Uxbridge!? Her name is Lyida Taft. She was allowed to vote at a few town meeting, her voting came about after the death of her husband and son, who were allowed to vote at the time. The townspeople voted to allow her to vote in place of her son and husband in 1756. 

In 1732, it was voted to have a schoolmaster in each part of town, resulting in 13 one-room school houses by the end of 1760. 

The towns police work dates back to the beginning days when Uxbridge separated from Mendon in 1727. In 1922, the first full time patrolman was hired, his name was William H. Smith. 

Today Uxbridge is home to a wonderful selection of historic land, parks, and buildings and is buzzing with history! 

To learn more about the town of Uxbridge, click here!

SERVPRO of Southern Worcester County is proud to serve communities like Uxbridge and we're here to help with any water, fire, or storm damage!

(508) 234-3399 

Cleaning, sanitizing, disinfecting... Auburn Mass??

4/29/2020 (Permalink)

Cleaning: cleaning refers to wiping down surfaces so they appear neat and clean

Cleaning removes any visible spots or smudges, or debris. Cleaning isn't typically going to take care of germs as well as sanitizing or disinfecting. It helps make your counters nice and shiny, but there's still going to be some germs lingering on there that you should follow up cleaning with sanitizing or disinfecting to ensure the bacteria and germs are gone for good. 

Sanitizing: Sanitizing, while still very effective, doesn't kill ALL germs. According to the CDC - sanitizing lowers the number of germs to a safe level. 

Disinfecting: Disinfecting works by using chemicals to kill germs. 

So... the difference between sanitizing and disinfecting is what confuses most people... to break it down simply, sanitizing lowers the number of germs on a surface and disinfecting kills the germs on a surface. 

Why do I need to know the difference?

It's important to understand the differences between these 3 procedures so you know which to use when...makes sense right!

Now your next question probably is... which do I use when?!

When to sanitize: Sanitizing should be done whenever food is involved. After you use a surface (as well as before) for handling food, it should be sanitized. Dishwashers are great at sanitizing your dishes because they use extremely hot water alongside a detergent of some sorts. The same goes for your clothes washer. 

When to disinfect: You should keep in mind that disinfecting should kill every germ on the surface. When you're shopping for disinfectants, be sure it removes 100% of the germs. Ensuring this will stop the spread of viruses and diseases. 

It's also very important to keep in mind when disinfecting that the surface needs to remain in contact with the solution for a certain amount of time.(surface must remain wet with solution) This time may vary per product but it can vary from 15 seconds to 10 minutes!  Check your product label for the proper contact time. 

When to clean: Well... you should clean before you disinfect or sanitize to remove any extra debris around the area. 

If your home or business is just too out of control for you to handle, we offer residential and commercial cleaning services so you don't have to worry about it! 

Let us be your master of service 508-234-3399 24/7 and we will help with your flooded basements, fire damage and more !!

Water damage in your Sturbridge home

4/22/2020 (Permalink)

As we're expecting a good few rainy days in the upcoming week, you should keep your eyes open for potential water damage in your attic, basement, even kitchen. 

Leaking roof

If your roof was built very well, it can last for 30+ years. Over time, however, it can start to show some wear and tear. Heavy rain, winds, and snow can further any damage. 

If any damage at all, even minor, isn't taken care of in a timely manner, it can worsen and cause the roof to leak. 

Once the roof begins to leak, mold can begin to grow and cause a number of other issues. If you see that your roof is beginning to leak, it's important to take action ASAP!

It is possible that you could go months, even years without knowing that your roof is leaking. It's important for you to have your roof inspected once per year. Having an inspection can help catch any damage or signs that damage could ensue soon. 

Signs of damage or leaks could be:

- Missing shingles 

- Debris in your downspouts 

- Water spots on your ceilings 

- Physical leaks 

- Mossy or moldy exterior 

If you do have a damaged roof leaking water into your home, file a claim with your homeowners insurance, and then contact a water damage restoration company who will get the job started and finished as soon as possible so you can get back to regular life! 

SERVPRO of Southern Worcester County is locally owned and operated, meaning we're close and ready to respond to your water damage emergency... (508) 234-3399, we're here to help! 

Northbridge Mass Adjusting to working from home

4/10/2020 (Permalink)

Woman working on laptop in bedroom with children jumping on the bed Photo: https://thewell.northwell.edu/well-informed/working-from-home-coronavirus

Working from home can be a huge change for someone who has never done it before. Since a lot of you are new to working from home (including a few of us here at SERVPRO of Southern Worcester County) we figured why not help everybody out a bit and make a helpful blog post about being successful working from home!!

1) Communication is key! Stay in touch with your colleagues/boss. Send email updates every so often, maybe each hour with a list of things you've accomplished. This will also help keep you on track and accountable! 

Check in with your managers/boss. Maybe every hour! Prove that you're engaged with your work. Even though you're at home, give work all your attention just as you would in the office! Checking in gives your boss/es confirmation that you are working and helps keep you on track! 

2) Have a set work space away from distractions (like Netflix) Being in a separate room can help you maintain that productiveness you may have in the office. Especially if you have kids and significant others at home now. If you can't separate due to children (and significant others) make sure you communicate expectations for them for the day.  

      School work, chores, set a schedule and boundaries!! 

2a) Speaking of boundaries, there needs to be a line between relaxing and working areas. Don't work from the couch! Or your bed. This gives you a chance to turn on Netflix or your favorite show on TV. You might say you won't but you will get sucked in! 

3) Follow a routine, make a schedule. Even though you're home, your commute to the office is a little less, you should still get up at the same time as you would on a normal day, get dressed, make your coffee and get working!  

      Sticking to a routine will make this transition to working at home a bit easier on your body and mind. Make time for breaks, go for a walk around the yard, stretch your legs and body. Give your eyes a break from the screen too! 

4) While you're in the office, I'm sure you aren't on YouTube, browsing Facebook or Twitter at your desk. Stick to that at home! Don't let yourself get distracted by social media, Candy Crush or other things on your phone. 

Working from home means you have to be independent, responsible and manage to keep yourself on task all day! It will probably take a bit of getting used to, but making a schedule can help!! 

Make set time blocks for you to take a "browsing break" Not that we're condoning browsing social media at work, but if you do, only do it during a set time frame for a set amount of time! 

We know it's a tough transition from the office to the home office, or dinner table. We're all in this together! Working from home is helping to flatten the curve and stop the spread of coronavirus! 

If you need cleanup of your commercial or reddientail property with flooded basement, broken pipes and other disaster cleanups and we will be your master of service 

call us 24/7   508-234-3399 

Who cleans up after the police leave the scene in Southbridge??

4/6/2020 (Permalink)

You probably know we handle water and fire damage cleanup, but did you know that we can cleanup after a crime scene too?

After the police have left a scene, we can come and begin the cleaning process. 

A decent amount of crime scenes will have bio hazardous materials and chemicals left behind that shouldn't be handled by someone untrained. It can be dangerous to your health and safety. 

Our crews are trained to follow OSHA and EPA protocols to clean and get your property back to a safe, liveable and workable environment once again. 

We understand some circumstances may be emotional and people may be going through a tough time. We treat everyone, no matter the situation with the greatest amount of empathy and respect. We are here to help clean and restore your property and keep you happy throughout the process! 

We are capable of cleaning up fingerprint powder, pepper spray, other chemicals left behind.

We can properly remove bodily fluids, tissue, and other bodily substances that can be left behind at a crime scene. 

Click here to learn more about our trauma and crime scene cleanup services. 

While we hope you won't need these services, we are here to help with these situations. Give us a call at (508) 234-3399 for any trauma or crime scene clean up questions or services. 

Like us on Facebook and follow us on Twitter for updates, fun quizzes, tip Tuesdays and more! 

While April Fool's Day is fun, fire damage is no joke

4/1/2020 (Permalink)

Every fire sparks that uncertainty

Unfortunately, most fire related fatalities occur in home fires. 

According to https://www.alarmnewengland.com/blog/fires-in-massachusetts 80% of structural fires occurred in residential buildings.

It is important that you test your smoke alarms once a month, and replace the batteries once a year to ensure they are in proper working order. 

"The risk of dying in a home fire is cut in half in homes with working smoke alarms"

To ensure the best protection for you and your family, smoke alarms should be placed:

- In or directly outside each bedroom

- On every level of the home

- In common areas such as laundry rooms, kitchens, and living room areas 

If your home is larger, there should be more alarms, place them in stairways and hallways.

Installing "interconnected" alarms can ensure your best protection because if one detects smoke and sounds, they all will. 

Check the Date 

Age is not just a number especially when it comes to smoke alarms! They should be replaced every 10 years

To check the date on your alarm:

- Remove the alarm from the ceiling

- Check the back for manufacturer date

- If it is less than 10 years, replace it on the ceiling

- If it it over 10 years old, it needs to be replaced immediately 

If your smoke alarm sounds, and there is a fire

Get outside, stay outside

Call 911 from any available phone 

What if my smoke alarm sounds while I'm cooking

Do NOT take batteries out of your smoke alarms. If it happens to sound off while you are cooking or showering:

- Open a window

- Wave a towel or piece of clothing to clear the air around the detector 

- You can move the alarm further from the kitchen or the bathroom so it doesn't sound each time you cook that bacon

If you suffer from fire damage to your Whitinsville home or business, give us a call, we will make it "Like it never even happened."

(508) 234-3399, we're here to help!

https://www.usfa.fema.gov/prevention/outreach/smoke_alarms.html#ans6

Thunder storms in Worcester, MA

3/24/2020 (Permalink)

Image of a thunderstorm, multiple lightening strikes Photo from https://www.nasa.gov/mission_pages/hurricanes/archives/2006/hurricane_lightning.html

With springtime finally among us, so are the rain and thunderstorms that come with it! Although thunderstorms are kind of rare in New England, they do still happen! Springtime temps as we know can range to very chilly one moment and the next it could be 60°! 

Thunderstorms need 

  • Moisture
  • Unstable air
  • And lift 

Moisture is needed to form clouds and the rain, unstable air is needed to be warm-ish and rapidly rising. And “lift” can form from sea breezes or mountains! https://www.weatherwizkids.com/weather-thunderstorms.htm

Lift- https://study.com/academy/lesson/air-lift-definition-processes.html 

You might not think a thunderstorm is dangerous, but they in fact, are very dangerous! Each and every thunderstorm produces lightning. Lightning is one of the most dangerous killers there is!

Thankfully, in 2020 so far, there have been no lightning related fatalities in the US! https://www.weather.gov/safety/lightning-fatalities 

What causes thunder and lightning?

Thunder is the sound of lightning traveling from the cloud to the ground.

“When a lightning bolt travels from the cloud to the ground, it actually opens up a little hole in the air, called a channel. Once the light is gone the air collapses back in and creates a sound wave that we hear as thunder”  As we know, light travels faster than sound, so the sound of thunder always comes after the lightning strikes! 

How can you tell how far away the storm is??

Count the number of seconds in between when you see the lightning strike and hear the thunder. Take the number of seconds and divide it by 5, that’ll get you how far away the storm is in miles!!

Did you know: lightning is hotter than the surface of the sun?! It can reach up to 50,000°F! 

Be prepared! 

Since spring weather is so unpredictable, it’s important for you to have some type of kit prepared in advance. Planning ahead makes it easier for you and your family in case of an emergency.

Your storm preparedness kit should include:

  • Battery operated flash light
  • Battery operated radio
  • Emergency evacuation plan 
    • Should include a map of your home, with exits and safety routes 
  • A list of 
    • Important contact numbers
    • Insurance information 
    • Medical information 
  • First aid supplies including:
    • Assorted adhesive bandages
    • Antibiotic ointment
    • Gloves
    • Scissors
    • Asprin or another type of pain management 
    • Tweezers 
  • 3-5 day supply of bottled or jugs of water
  • Canned goods 
  • Blankets 

It is important for you and your family to be prepared for whatever could happen! 

Should you need storm damage restoration, call SERVPRO of Southern Worcester County at (508) 234-3399, we're here to help!! 

Auburn Southern Worcester County We're still here for you!

3/20/2020 (Permalink)

Though these times have been rough on us all, SERVPRO of Southern Worcester County is still here in case you need us for a water damage!

We know that if we weren't here and your hot water tank lets go, you'd be stuck between a rock and a hard place trying to clean that water up yourself!! 

Although we are in the middle of a pandemic right now, we don't want our community members wondering who to call if there's a water emergency. 

We're here! We'll take proper precautions before, during, and after the cleanup and restoration process. Don't be scared if we're asking you a bunch of weird, COVID-19 related questions when you call, this is just to protect our safety and health as well as yours! 

We will still take care of your water damage as if it was a normal day! Let us be your master of good service today

Call SERVPRO of Southern Worcester County at (508) 234-3399, we're available 24/7 to help you! 

SERVPRO of Southern Worcester County can do more than just restoration

3/19/2020 (Permalink)

Although you may know us as "fire and water restoration" we do much more than that! Cleaning, sanitizing, and disinfecting are some of our other strong suits. 

We're here to help you and your business to address bacteria and other pathogens to keep you healthy! 

We use an EPA-approved disinfectant so you're not breathing in any chemicals. It is a plant based cleaner! 

We are capable of cleaning from top to bottom at your:

- School

- Restaurant

- Retail store

- Town or city hall

- Hospital

- Office 

and more! 

We will sanitize the "high touch" areas with care! High touch areas include 

- Doorknobs

- Light switches

- Faucets and toilets 

- Computers / keyboards 

- Desks 

- and more!

To find out more about our proactive cleaning measures and how we can help you and your business, call us at (508) 234-3399. Click here for more of our cleaning services. We'd be happy to help!! 

Auburn - What to do while social distancing at home

3/17/2020 (Permalink)

Working from home, school's closed? What do I do now?? 

Staying home for a while might get boring after a bit. We're here today to give you some suggestions on what to do while you're at home staying healthy! 

Start spring cleaning! There's no excuse now :)

Start a blog or journal! Write down your daily routine, how you're feeling...

Read that book you bought 2 months ago and never started

Have a "spa day" with face masks, moisturizer, maybe paint your nails! 

Make a meat and cheese board and pretend you're at a fancy-schmancy restaurant 

Do some yoga! YouTube has some great follow along videos!

Go through your clothes and junk drawers, see what you actually still need. Make a bag/box of items to donate! 

Have a bake-off! 

Watch that movie on your 'watch list' that you haven't had time to watch. Click here for a great list of shows and movies to watch on different streaming platforms! 

Color

FaceTime your parents, grandparents, aunts, uncles, cousins and friends! 

Cuddle with your cat or dog (or husband/boyfriend/wife/girlfriend) 

Learn a new language 

Work out! Again, YouTube has great follow-along workouts! 

Cook that meal for the family! 

Play cards or board games

Invent a new game! 

Click here for a bunch more ideas for what to do while you're home quarantining 

SERVPRO of Southern Worcester County wishes you nothing but good health and happiness. If you need your business cleaned and sanitized, call us at (508) 234-3399. We have certified products to help stop the spread of germs. 

Spring Cleaning for your Milville Warehouse

3/9/2020 (Permalink)

warehouse shelving and forklift driving by Happy Spring Cleaning!

Spring is (almost) in the air! That also means spring cleaning should be on your to-do list at home and at your warehouse! No matter if your warehouse is for building materials, machines, retail warehouses or any other kind of materials, it should be kept clean just like your home! After all, it is your business and probably your “second home”. When you clean your warehouse it’ll improve safety and efficiency!

First things first, get the dust, debris, and trash out! 

Since the winter season is dying down (even though we got minimal snow) there is probably still salt, mud, dirt and other “dirt” inside your warehouse making it look less than attractive. Alongside not making it look clean, the dirt and debris can get into machinery, possibly causing the gears to have problems, and other issues can come into play. 

Like at home, taking the trash out when it's cold, wet, or dark out seems less than appealing to do. But if you do it right away, you won’t come into work to it the next day! Rather than letting trash and scraps pile up in the back of the warehouse, take care of it right away so you don’t have a huge pile to get rid of at the end of the day/week/month. 

If your budget doesn’t allow for calling a cleaning company in, you can use your staff to help out with the cleaning! Make it fun for them so it’ll get done efficiently and no corners will be cut.

  • Split the staff up into teams
  • Assign them each a task
  • Have an incentive at the end for each team!

Deadlines

One good way to avoid doing a few days of just cleaning at the warehouse, set goals and deadlines. Have certain tasks done by a certain date or day of the week. This’ll make it easier to do “spot cleaning” or cleaning as you go.

If your warehouse requires more help than just you and your team (not that you can’t handle it) SERVPRO of Southern Worcester County offers commercial cleaning services! Give us a call and we’ll be happy to help make it easy for you and we'll do the cleaning! 

If you suffer a commercial business or office disaster and need disaster cleanup right away call SERVPRO of Southern Worcester County 508-234-3399. Let us try to make your day brighter and have Brian help you fast.

If you have any suggestions or anything you’d like to learn about from us, send us an email or send us a message on Facebook!

How SERVPRO of Southern Worcester County Handles Mold

3/4/2020 (Permalink)

How common is mold??

Mold is actually VERY common! Mold spores are present everywhere, inside and outside. 

Mold will form those spots we can actually see because when the humidity, moisture, and temperature are all just right, the spores will form into colonies. AKA those black or green spots we see on ceilings, walls, floors etc.

Mold can intrude onto your home through windows, vents, HVAC systems, clothes, shoes and even pets! 

Humidity

To prevent mold from being a nuisance in your home or business you can:

- Control humidity levels 

- Clean and dry after any flooding, major spills, or other liquid related issues

- Fix leaking roofs, pipes, and windows

- Properly ventilate cooking, showering, and washing areas 

The ideal indoor humidity should be between 30% and 50% 

A hygrometer measures temperature and relative humidity.   

Humidity & outdoor temperature cheat chart:

Outdoor temp over 50° - indoor humidity shouldn't exceed 50%

Outdoor temp over 20° - indoor humidity shouldn't exceed 40%

Outdoor temp between  10° and 20° - indoor humidity shouldn't exceed 35%

Remediation Process

At SERVPRO of Southern Worcester County, we're trained to handle every type of unique mold situation we may encounter!

We'll start with an assessment of the property and detect any mold and any hidden sources of moisture. 

Before we begin the remediation process, we will contain the area(s) to prevent the spread of any airborne spores throughout the home or building. 

Each type of mold and situation is different, so this will help to determine what process and treatments we will use. 

Antifungal and antibacterial treatments will be applied to eliminate any mold and future mold from growing. At this time we will also begin to clean / disinfect your furniture, clothes, and any other items that may have been affected by mold exposure. 

Contact us today if you've encountered mold in your home or business! We can handle it all! (508) 234-3399 

Preventing Dryer Fires in your Webster home

2/25/2020 (Permalink)

You are at a higher risk of having a dryer fire if you don't clean your lint filter and dryer vents. Be sure you clean the lint filter before and after each load of laundry goes in.

When you own a home, there are some things you just know you should take care of... gutters, changing air filters etc. But how much time do you think about cleaning your dryer vent? 

According to the US Fire Administration, around 2,900 fires a year are caused by clothes dryers.

Signs you need to clean your vent:

- Clothes are taking longer to dry than usual. 

- Clothes have an unpleasant kind of burnt smell.

- Laundry room feels more hot and stuffy than usual.

What can happen if you don't clean your dryer vent:

- Fires

- Excessive wear and tear on your dryer

- Higher than normal utility bills

Most of us assume that the lint filter catches ALL the lint from the load of laundry. This is not true. A large amount of lint gets built up inside the actual dryer vent/trap and duct. 

Use a vacuum attachment to remove any excess lint built up in the vent (under the trap). And always clean the lint trap after/ before each load. 

Cleaning dryer ducts:

Disconnect and clean the duct on a regular basis, or hire a professional to do so. This will drastically improve your dryers performance and reduce the risk of a fire. 

Check out this video for a more in-depth tutorial on getting all that lint out of your ducts and trap! 

PS life hack: take all that lint from the dryer, and make fire starters!

Household Item Spotlight for Auburn

2/20/2020 (Permalink)

Today, we're going to talk about some items you probably already have in your home, and other things they're great for! 

Ketchup

You probably have a bottle of ketchup sitting in the door of your fridge right now. Besides being great to dip your fries in, ketchup is an excellent cleaner for copper and brass. Put a thick layer of ketchup to your copper or brass, allow it to sit for 30 minutes to a few hours (depending on the dirty-ness). Then use a wet cloth or paper towel to remove the ketchup, and it'll be nice and shiny again!

Olive Oil

Dab or spray a little bit of olive oil onto your stainless steel appliances, then wipe! Go over the area again with a dry cloth to buff it out, now you'll be able to see your reflection in the dishwasher!

Rubbing Alcohol

If the kids just happened to get a hold of some pens and it just so happened to draw all over the bed sheets... rubbing alcohol is a great solution to get those stains out. 

Baking Soda

Baking soda is probably the most versatile household item when it comes to cleaning! It can unclog drains, remove grime, wash walls, and even clean fruits and veggies! 

To clean your fruits and veggies, fill the sink with cold water and 4 tablespoons of baking soda, then soak for 5 minutes, then rinse! Now you can enjoy your apples, peppers, berries and all of your other healthy snacks :) 

Vinegar

You can remove that yellow/ orange soap scum from your shower or bathtub with some vinegar. You can even use the same method for your washing machine. 

Now that you have a few hacks to clean your home basically for free, try out some of these methods, let us know how it went! Send us a message on Facebook with your results! 

Check out last weeks Tip of the Week here

Southern Worcester 24/7 Emergency Water Damage

2/13/2020 (Permalink)

SERVPRO of Southern Worcester County is available 24/7/365 for water emergencies, no matter how big or small. When it comes to water damage, immediate action is crucial to preventing any further damage!

(508) 234-3399 

We're here to answer your calls 24/7. We understand you may be confused, stressed, and vulnerable. You need an expert to help you through this tough time. SERVPRO of Southern Worcester County highly trained in water damage restoration! Our techs have the knowledge, training, and equipment to get the job done, and keep you satisfied.

When you call us, we will need to get some information from you. This will help determine what kind of equipment we should bring and how many technicians we need to send, so you receive the best care that best suits your situation.

Some questions you will be asked include:

- Your name, address and contact information 

- Your insurance information 

- When did the damage initially occur? 

- What caused the damage? 

- Is there electricity available?

Once we get your information, we can then send out our crews and get the job started!

SERVPRO of Southern Worcester County (508) 234-3399 is here 24/7/365 for YOU! If you suffer from water damage, call us any time, any day, we'll be there to make it "Like it never even happened."

Moving to Spencer, MA?

2/11/2020 (Permalink)

Stack of moving boxes Remember to always lift with your knees, not your back!

Packing Hacks 

Once the joy of closing on your new home settles in, so will the dreaded fear of packing everything, and how you'll do it. 

One of the first things you should do is start collecting boxes. 

Some places you can get boxes for free (or almost free)

  • Liquor stores
  • Grocery stores 
  • Banks 
  • Dollar store 

First things first.... you'll need a "first day" box

Set aside some laundry baskets or boxes and label them "first day, don't pack". Put some toilet paper, cleaning supplies, your bedding. Other things you'll need on your first night(s)

  • Chargers
  • Pet food
  • Purse / wallet 
  • Kids school bags
  • Paper plates / plastic utensils 

When you are labeling boxes, label it with what room it goes to, not what is inside the box. This way you'll be unpacking each room rather than searching for things that go here and there.

- Pack any decor and frames first, but unpack last. 

These are your "non essentials" - go around the house and gather them up, place them on the table and pack it up! (Don't forget to label!) Then when you get to your new place, set those boxes aside for you to decide where you want everything to go after unpacking your essentials. 

- Packing clothes 

Use garbage bags for your hanging clothes... place the bag over with the hangers sticking through, it will make them easy to carry and to put right into your new closet! 

- Jewelry 

Use cling wrap to pack your necklaces, bracelets... It will keep them from tangling together

You can also threat your necklaces through a straw to prevent tangling 

- Dressers

No need to unload your dresser drawers, take the drawers out, load up your dresser, then put the drawers back in, and use plastic wrap to keep the drawers shut while moving.

Electronics

Take a picture of the back of your TV and other electronics before unplugging everything, so when you move you'll know exactly what plug goes in what hole

For more tips and tricks for packing click here

If your new home needs a little bit more than a basic cleaning, call us (508) 234-3399 and visit our website for our residential cleaning services 

Hey Auburn - February is National Burn Awareness Month

2/6/2020 (Permalink)

Every 60 seconds someone in the U.S. sustains a burn related injury that requires medical treatment It is important to be educated about the causes, severity, and treatment of burns.

The month of February is National Burn Awareness Month. According to the National Fire Prevention Association (NFPA), almost every 60 seconds someone in the US sustains a burn injury that requires medical attention. 

Types of Burns

  • Friction Burns
    • Carpets
    • Motorcycle accidents 
    • These look like a "scrape"
  • Cold Burns
    • Frostbite 
  • Thermal Burns
    • Hot metals (pots or pans)
    • Hot liquids
    • Flames 
  • Radiation Burns
    • Sunburns 
    • Radiation therapy 
  • Chemical Burns
    • Acids
    • Bleach
    • Ammonia
  • Electrical Burns
    • Electrical current 

Burn Degrees 

When talking about burns, we often hear them referred to as first, second, or third degree. 

First - Degree: Affect only the outer layer of the skin. They can cause some pain, itchyness, swelling, and redness

Second - Degree: Affects the outer and second layer of skin. They can cause pain, swelling, blistering, and redness

Third - Degree: Affects the outer, second, and deep layers of skin. Sometimes they are referred to as "full thickness burns" The skin will appear white, charred, or burned skin. There will be little to no sensation because the nerve endings will be damaged. 

Some precautions you can take at home to avoid burns:

- Keep chemicals stored safely away from the reach of children 

- Child-proof electrical sockets 

- Be sure cords are not frayed 

- Keep children out of the kitchen area while cooking

- Turn pot handles inward to lessen the risk of someone bumping into and spilling anything on themselves or others

- Unplug irons, straighteners, curling irons, when not in use 

- Check water temperature, especially before a child or elderly person is going to use it. 

- Always check your smoke detector batteries 2x a year. 

For more information about burns and prevention visit here and here

Check out this weeks Homeowner Tip Blog 

Removing Candle Soot - Rochdale, MA

2/4/2020 (Permalink)

Removing Candle Soot from Your Walls & Ceilings 

Have you ever lit that same "warm vanilla" scented candle you've been burning for weeks, then looked up and noticed terrible black streaks on your wall/ ceiling? This is due to the flames dancing around uncontrolled. 

Some people prefer to use a wax melter, but if you're partial to candles, here are some tips for preventing and getting rid of those stains:

*Just a quick note, you shouldn't wet the walls, once the soot gets wet, it can be an awful mess to work with. The situation will be worse and you'd be better off re-painting. 

To prevent those soot marks:

- Trim the wick to about ¼ inch, and don't put the candle anywhere drafty. When the flame flickers, it creates more soot

- Place your candle inside the fireplace, the smoke and soot particles will just go right up the chimney. 

- Purchase candle shades. These prevent soot and excess flickering of the flame. 

Scented candles usually create more soot due to the oils in the wax...but who wants a non-scented candle?? How can you say no to a nice warm vanilla or apple scented candle! (Although, we prefer fresh lemon scent here at SERVPRO of Southern Worcester County ;) 

To remove the soot marks:

Purchase dry cleaning sponges such as these, for example. 

These type of sponges don't require any water or products, just wipe those soot marks from your beautiful cream colored walls. 

If you have more than just candle soot damage, call us at (508) 234-3399, we'll clean your home with care!! 

Be sure to check out last week's Homeowner Tip of the Week here

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Condensation in your Holland, MA Home

1/30/2020 (Permalink)

If you see that your windows are "sweating" (or have condensation) it's usually a result of high humidity. It cam appear on the inside or outside of the windows, no matter if its summer, spring, winter, or fall. 

If you are noticing condensation often it should alert concern since high indoor humidity can have some negative effects. 

In the summer, the condensation will usually appear on the outside, which is just because the window is cooler than the outside due to AC, this won't have an effect on your home. 

In the winter, or cooler months, the condensation will appear on the inside due to the hot/muggy indoor condition and cool outdoor conditions. 

The best way to reduce condensation on your windows is to lower the indoor humidity. To accomplish this you can:

- Run your kitchen and bathroom exhaust fams

- Run a dehumidifier. 

Mold

Mold loves moisture and humidity. If there is an increased level of humidity and warmth in your home, mold is more likely to develop, especially in corners, windows, and ceilings. 

If you experience mold growth in your Cherry Valley, MA home, contact SERVPRO of Southern Worcester County right away! (508) 234-3399, living in an environment with mold is not a healthy one. We'll get the job done quick and you'll be on your happy, healthy way.

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Come back to our blog on Tuesday for next week's Homeowner Tip of the Week! 

Cleaning your Dishwasher Auburn Massachusetts

1/28/2020 (Permalink)

Dishwasher with dishes Photo: https://www.homedepot.com/p/Frigidaire-24-in-Built-In-Front-Control-Tall-Tub-Dishwasher-in-Stainless-Steel-60-dBA-FFCD2413US/305855016

Although your dishwasher washes your dishes, it isn’t meant to clean itself. If you want your dishwasher to last, you should clean it at least once a month. Usually they have their own self clean setting like your oven. You’ll just have to dig out the manual.

Grease, soap scum, and food debris will build up in your dishwasher over time. This can create a motherload of germs that you definitely don’t want!

To clean your dishwasher:

  • Clear the drain
    • Remove the bottom rack, clear any food or debris that are caught. This will improve the ability of drainage and increase the efficiency.
  • Put vinegar in the dishwasher
    • Make sure the dishwasher is empty, then put a cup of white vinegar in a (dishwasher safe) container or bowl on the top rack. Run it through a hot water cycle.
    • Vinegar will wash away grease and debris and remove any odors.
  • Rinse with baking soda
    • Sprinkle one cup of baking soda on the bottom of the dishwasher. Run a short hot water cycle. This will leave it smelling fresh and looking good as new!

Last week's Tip of The Week

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Puffbacks - Oakham, MA

1/23/2020 (Permalink)

Puffbacks - What are they?

Modern heating systems, although, up to date with technology, can still be faulty.

No matter how new or old your heating system is, when a puffback occurs, this is something that needs to be dealt with by professionals.

A puffback is an explosion inside the burner chamber of your furnace or boiler.

                Furnace – hot air systems

                Boiler – hot water systems

Puffbacks can send smoke and soot through your entire house. 

Puffbacks usually occur in oil-powered systems, in a furnace of boiler fueled with gas, the explosion is usually larger and can cause more damage.

They’re usually caused by lack of maintenance. All heating systems should be inspected and cleaned at least annually by a professional.

Puffbacks can be caused by the two electrodes inside of the burner creating the spark and igniting the oil sprayed into the chamber, to heat the home.  If these electrodes become coated with soot, the oil will fail to ignite.

The next time the burner tries to start, the excess fuel in the chamber will cause the puffback, and send smoke and soot throughout the house.

The walls, ceilings, carpets, and furniture will be coated with soot and smoke. Cleaning up this type of mess isn’t the type of job you can DIY. To get this type of mess cleaned up, you need to call professionals.

SERVPRO of Southern Worcester County will clean your home up after a puff back and make it “Like it never even happened”

(508) 234-3399 

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Heated Blanket Safety - Spencer, MA

1/21/2020 (Permalink)

Heated blanket folded with remote Photo: https://www.goodhousekeeping.com/home-products/best-electric-blanket-reviews/a25308726/best-electric-blankets/

Did you know that electricity is one of the most common causes of home fires?

During the winter months, we all just want to be cuddled up in bed or on the couch with a nice warm blanket. Maybe you even have an electric heated blanket.

When using your heated blanket, it is important to know how to handle the blanket safely to prevent injury or fire.

Even though technology has advanced, you should still take precautions when using one of these blankets.

Fire hazards associated with heated blankets:

  • Be sure all of the wiring components are intact, without fraying, or crimped cords.
  • It is important to make sure your heated blanket is in good condition before you use it.

If you see any signs of damage, do not use it.

Don’t place anything on top of the blanket, it could damage the coils.

Storing your heated blanket: 

Fold the blanket loosely, without and sharp folds.

Store it on a shelf, but without anything on top of it.

Always turn off your heated blanket before going to bed. – a tip from Derek E. Bell: turn it on a half hour before you plan on going to bed, then turn it off before falling asleep. The bed will be warm, and you’ll be safe through the night.

Leaving your heated blanket on for an extended period of time could eventually cause burns to your skin. Nobody wants that to happen! At SERVPRO of Southern Worcester County, we just want you all to be as safe as possible this winter! 

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Give us a call if you need us for any water, fire, or storm related damage to your Spencer, MA home or business! (508) 234-3399 we're here 24/7! 

DIY Faux Wood Beams Webster

1/15/2020 (Permalink)

Bedroom with exposed wood beams on the ceilings Photo: https://www.decorpad.com/photo.htm?photoId=102721

If your house needs just a little makeover, and you like the look of exposed wood beams, look no further!! This will give your bedroom, living room, or any room that primitive farmhouse look ??

What you will need to make your DIY faux wood beams:

  • 1x6 inch wood whiteboard planks (cut to length you will need)
  • 2x4 pieces of wood for blocking
  • Brad nailer
  • Nails
  • Table saw
  • Milter saw
  • Air compressor
  • Cordless drill
  • Drill bits
  • 2in long screws
  • 3 – 3 inch lag bolts for each side of the beam
  • Level
  • Measuring tape
  • Ladder
  • Stud finder

Measure the room and decide how many beams you want to install.

Each beam needs 3 pieces of wood to complete one beam.

To prepare the wood, miter 1 piece from each beam of 1x6 on both sides at a 45 degree angle. 1 piece needs to be mitered on the left side at a 45 degree angle, and the other piece on the right. By doing this, it will give the illusion of no seams. Making the beams look real.

Before assembling your beams, stain or paint them first, so you don’t have to while they are already on the ceiling.

While the stain or paint is drying, install the blocking on the walls, where the beams will be secured. Locate the roof trusses or studs. If you can’t you will have to find a different way to secure the beams.

Once you are satisfied with where you want the beams, raise the block one inch to compensate for the thickness of the beam.

To assemble your beams:

Place glue on the right or left mitered piece, attach it to the bottom piece and then nail into place.

Repeat with the other right or left mitered piece.

Push the beams up around your blocks, use a hammer to be sure they are secured. To keep it held up while you are attaching the other side, use a few brad nails. Once you have the other side on, use screws to secure.

To make them look even more authentic, caulk around where the beams meet the walls.

For step by step photos click here

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Winter Weather Warnings and What They Mean - Boylston

1/9/2020 (Permalink)

Winter Weather Warning Photo: https://www.skooknews.com/2017/03/winter-weather-advisory-issued-through.html

When you hear a winter storm warning on the news, we know that it's best to pay attention, but do we know what exactly they mean?

In Massachusetts it's common to see winter storm or weather advisories on the news, but there are many of them and they all have different meanings. 

Here are a few:

Winter Storm Watch:

Issued when there is potential for significant hazardous weather in the next 48 hours. This means winter weather is possible.

Blizzard Warning 

Within the next 12-18 hours the following conditions are expected:

- Sustained winds of 35 or more MPH 

- Snow and or snow blowing reducing visibility to 1/4 or less miles for 3 or more hours

Ice Storm Warning

1/4 or more inches of ice accumulation 

Winter Weather Advisory

Issued for any amount of freezing rain, or 2-4 inches of snow is expected. 

Dense Fog Advisory 

When fog is expected to reduce visibility to 1/4 or less miles over a large area for 2 or more hours

Wind Advisory 

- Sustained winds of 31-39 MPH for an hour or more 

OR

- Wind gusts of 46-57 MPH for any number of hours 

Severe Thunderstorm Warning

- Winds of 58 or more MPH

OR

- Hail 1 inch or more in diameter 

Frost Advisory

When the min. temp is forecast to be 33-36 degrees.

For more information about weather advisories click here

SERVPRO of Southern Worcester County is available 24/7 365 for you! No matter if its standing water in your basement or a sewage leak in your commercial building. Call us at (508) 234-3399 

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Cleaning your Front Load Washer Hopedale

1/7/2020 (Permalink)

Front Load washing machine You should clean your washing machine at least once a month to keep it smelling fresh! Photo: https://www.google.com/search?q=front+load+washer&rlz=1C

To keep your washer running and cleaning well, you should clean it at least once a month. Ensuring it smells fresh and preventing any mold. 

- Remove the detergent drawer, clean any attachments.

- Clean the rubber gasket around the drum, as well as the glass on the inside.

- Wipe them with a solution of 3/4 cups bleach and 1 gallon of water

If the washer has a "cleaning" cycle, you can run that. Some machines require specific cleaning products, others suggest using bleach or vinegar. See your machine manufacturers instructions for details. 

If your machine doesn't have a cleaning cycle, you can use vinegar and baking soda. 

Be sure the drum is empty, and sprinkle 1/2 cup baking soda inside the drum. Pour 1 cup of distilled white vinegar into the detergent dispenser. Run the washer on the hot water setting. 

To keep your machine clean between monthly cleanings: 

- Take clothes out as soon as they are done washing 

- Wipe moisture from the drum or gasket 

- Leave the door open between loads 

- Be sure you are using HE detergent if you have an HE machine

SERVPRO of Southern Worcester County will be posting weekly cleaning, DIY, cooking and more homeowner tips every Tuesday. If you have any tips you'd like to read or have any suggestions, let us know on FacebookTwitter, or shoot us an email! 

  • Chubb
  • Preferred Mutual
  • USAA
  • Catholic Mutual  
  • AMICA
  • Safety Insurance
  • Arbella Insurance
  • Bunker Hill Insurance Company
  • Peerless Insurance Company
  • Foremost Insurance Company
  • Safeco
  • New London Insurance
  • Liberty Mutual
  • Philadelphia Insurance
  • Modern Home
  • EMC Insurance Companies
  • Narragansett Bay Insurance Company
  • The Hartford

SERVPRO of Southern Worcester County is here 24/7 365, call us (508) 234-3399 if your Charlton, MA home or business has suffered from a water, fire, or storm related disaster. 

Signs of Water Damage in your Jefferson, MA home

1/2/2020 (Permalink)

Stains on your floor or ceiling are good indications of water damage.

When water is contained properly, it can be handled as a minimal threat to your home. When water floods and soaks into your floors and walls, it can develop into a serious concern. Water that isn’t dry and is just sitting (standing water) is an environment waiting for mold to begin growth. Within 48 hours mold can begin its growth.

Here are some tips for detecting water damage in your home.

Look around outside

Take a walk outside of your home, look at the exterior. Any pools of water can indicate poor drainage. Gutter spouts that aren’t moving water far enough away from the house can cause puddles as well. These can threaten your home's foundation if the standing water gets inside.

And you should absolutely check your roof. Common signs of water damage are pools of water, warped or missing shingles.

Check your floors inside

If water damage is present in your floors, it will let itself be known. Tile and wood floors may be cracked or warped. Carpets may be damp, or have raises and soft spots throughout.

Use your sense of smell

Mold will often not be visible to you, so if you smell anything funky it could be a sign of an unwanted intruder… a.k.a. mold. If it has been there for a while, you might have gotten used to it, so step outside first then back in so you will have a fresh sense. When water is stagnate, it is a breeding ground for mold and bacteria. It will produce a very musty smell.

If you do detect mold, exit the home and call a mold remediation professional (508) 234-3399

Be on the lookout for stains

Check the floors, walls, and ceilings, as well as and nooks and crannies. If there are stains around the tub, toilet or sink, that is a sign of water damage. As stated before, stains on the floor, walls, and ceilings are also indicators of water damage.

If you detect any signs of water damage or mold growth in your home, contact SERVPRO of Southern Worcester County at (508) 234-3399. We’ll make it “Like it never even happened.”

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Preparing for Natural Disasters - Massachusetts

12/27/2019 (Permalink)

Stormy and Blaze alongside a SERVPRO van We're faster to any size disaster!

When a natural disaster threatens our community, it's hard to be prepared. Whether it's a blizzard, heavy rains or strong winds, Mother Nature doesn't usually give us a warning. The time to prepare for a storm is not while it's happening...it's now!!

No matter if you live in the North East, or Mid- West, you should always be prepared for any type of disaster. No matter the extent of the damage to your home or business, SERVPRO of Southern Worcester County is here and ready to help you get your business or home back to its preloss condition!

In 2018, there were 1,797 injuries in the US. 

When you're preparing for a disaster, there are some things you should always have ready:

Family Emergency Plan - This should include places to find shelter, evacuation route from the house, emergency contact numbers.

Be Financially Prepared -  Gather important medical and financial information, keep an emergency savings account, and be sure your insurance will cover your needs!

Pet Emergency Plan - Be sure you and your children know how to get your pet ready and transport them if needed. You should have a kit with items for them such as food, blankets etc. 

Emergency Weather Alerts - FEMA has a mobile app that will notify you of any warnings for 5 locations, as well as provide shelter information. Get the app here

Food and Water

When you are preparing a kit with food be sure the foods:

  • Have a long shelf life
  • Require little to no cooking or refrigeration 
  • Can meet the needs of babies if applicable

Storing Emergency Food:

  • Store foods away from appliances with an exhaust fan, this can cause them to spoil
  • Store away from products such as gasoline and oil, some foods may absorb the smell 

Preparing emergency food:

This may be tough if you have lost power, gas, and water, but having these tools will help

  • Cooking utensils
  • Eating utensils
  • Paper plates, cups, napkins or paper towels
  • Manual can and bottle opener
  • Aluminium foil 
  • Propane or charcoal grill, or camping stove
    • Only use charcoal grills OUTSIDE of your home

Emergency water

You should store at least 1 gallon of water per day for each person and pet. Store more if there are pregnant women, or sick people in the home. You should have at least a 3 day supply stored up now, in case a disaster does strike. 

If your Massachusetts home suffers from a natural disaster, give us a call at (508) 234-3399, we're faster to any size disaster! 

Fiskdale - Flood Damage VS Storm Damage

12/23/2019 (Permalink)

If water from flooding or other storm related events affects your Fiskdale business or home, it is important to understand the differences between flood damage and stormwater damage. Keep reading to learn more and how to approach the restoration process 

WHAT IS STORM DAMAGE?

When water from weather events such as a rainstorm enter your building at certain entry points, it is considered stormwater. This water must enter the building before touching the ground. Such as:

  • Water leaking through the roof after rain or snow melting
  • Water enters through a damaged roof vent
  • Ice dams
  • Hail breaking a window and water enters directly through the window

Usually storm damage will be covered by your business insurance policy. It is a good idea to contact your insurance agent to discuss this coverage, if you do not know.

Once stormwater touches the ground, it is considered floodwater. This is covered differently than stormwater.

WHAT IS FLOOD DAMAGE?

The main difference between flood damage and storm damage is determined by the entry point of the water. If it enters the building from ground level or below, it is considered floodwater. Flood damage can be the result of severe weather events or structural failures. Flood water has the highest level of water contamination because it may contain:

  • Sewage
  • Chemicals
  • Other hazardous materials

The cleanup of flood water damage requires experts who are trained in the remediation process. Your insurance policy may not cover this type of damage. Contact your insurance agent to discuss this type of coverage.

At SERVPRO of Southern Worcester County, we understand that every minute your business is closed due to flooding, is revenue lost for you. We will help you get your Fiskdale business back up and running in no time! Call us at (508) 234-3399 if your business suffers from flood or storm damage.

Why SERVPRO of Southern Worcester County?

12/19/2019 (Permalink)

SERVPRO of Southern Worcester County is part of a franchise system with over 40 years of restoration and cleanup services. Our quick and efficient services has earned us the trust of insurance agencies, homeowners, and tragically, the Pentagon. Unfortunately, SERVPRO was called to assist with the restoration of the Pentagon after the tragic event of 9/11. SERVPRO professionals cleaned and restored the facility in just 90 days. 

Whether you know it or not, we are providing services for your friends, coworkers and neighbors. That may be a flood, fire, or cleaning. We will make it "Like it never even happened". 

At SERVPRO of Southern Worcester County we offer:

Restoration:

  • Water Damage
  • Fire Damage
  • Storm Damage

Cleaning:

  • Carpet
  • Air Duct
  • Odor Removal 
  • Biohazard and Sewage cleanup 

All of our services apply to commercial buildings as well! 

Give us a call at (508) 234-3399 if you require any of our services! Also visit our website for more in depth descriptions of our services. 

Don't Touch Equipment - Water Damage - Jefferson, MA

12/16/2019 (Permalink)

When you call us at SERVPRO of Southern Worcester County to restore your home or business after a water damage, our technicians will use the appropriate equipment to dry and dehumidify the area. It is important to always follow our technicians instructions and to keep the equipment running at all times. We do understand that the equipment can be noisy, but turning off the dehumidifiers or air movers can delay the drying time and possibly cause further damage. The project manager will monitor the moisture levels daily to determine how much longer the equipment will need to stay. If you have any questions or concerns about the equipment be sure to talk to one of our crew members or project manager. You can also give us a call at (508) 234-3399, we’re always here to help!

SERVPRO First Responder Bowl

12/12/2019 (Permalink)

The SERVPRO First Responder Bowl Kicks Off December 30

Annual college bowl game honors the everyday heroes in hometowns across the country

Whitinsville, MA (Grassroots Newswire) December 10, 2019 -- SERVPRO is proud to present the SERVPRO First Responder Bowl, scheduled to kick-off on December 30, 2019, at 12:30 ET at the Gerald J. Ford Stadium, located on the campus of Southern Methodist University (SMU) in University Park, Texas. This is the second annual SERVPRO First Responder Bowl, and it honors the sacrifice and service of those who stand as the first line of defense in local communities – the brave men and women who respond when the unexpected or the unthinkable happens, says Don McKendall of SERVPRO of Southern Worcester County. This year’s game, televised by ESPN, will feature the Western Michigan University Broncos and the Western Kentucky University Hilltoppers.

This year, SERVPRO asked their franchisees nationwide to submit the name of a local first responder to be considered for special recognition at this year’s game. SERVPRO has selected one first responder from this group of nominees to be honored with an award during a presentation on the field at the SERVPRO First Responder Bowl. In addition to the award presentation, SERVPRO will provide the selected first responder with complimentary airfare, accommodations, and tickets for the game.

Even if you can’t attend the game, you can still participate. Whitinsville area residents who wish to honor the dedication of these hometown heroes across the country may purchase a “Sponsor a Responder” ticket for $15 at https://www.firstresponderbowl.com/first-responders-1 to help send a first responder to the game for free. According to McKendall, SERVPRO’s goal is to distribute more than 10,000 complimentary SERVPRO First Responder Bowl tickets to first responders and their families nationwide. Everyone who chooses to “Sponsor a Responder” will be recognized on the stadium’s video board during the game.

First responders - including police officers, firefighters, EMS workers, correctional officers, search and rescue teams, dispatchers, security guards, federal agents, border patrol agents, and military personnel—may register to receive complimentary tickets at https://reservations.aresttravel.com/attraction/single/7045/1425.

“Every day, across the nation, ordinary people make an extraordinary commitment to their friends and neighbors to put themselves in harm’s way when the unexpected happens,” said Rick Isaacson, CEO of SERVPRO Industries, LLC. “The SERVPRO First Responder Bowl is one way we celebrate these dedicated first responders and their families as the hometown heroes they are.”

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of Southern Worcester County, please contact Don McKendall at (508) 234-3399 or don@SERVPROmckendall.com. For more information about SERVPRO, please visit https://www.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

How to Properly Handle a Fire Extinguisher

12/11/2019 (Permalink)

Classes A-K of fire extinguishers Classes A-K of fire extinguishers.

          Using a fire extinguisher

Step 1: pull the fire alarm and call the fire department, if applicable

Step 2: Identify an evacuation path before approaching the fire. Never allow fire, heat, or smoke to come between you and the evacuation path.

Step 3: Use the extinguisher using the P.A.S.S. technique

                P.A.S.S. Technique:

  • Pull the pin – this breaks the tamper seal
  • Aim low- point the nozzle or hose at the base of the fire. DO NOT touch the nozzle or discharge horn! This can damage your skin
  • Squeeze – squeeze the handle to release the extinguishing agent.
  • Sweep – from side to side at the base of the fire until it is extinguished. If it re-ignites, repeat steps 2-4

Step 4: Back away from the fire immediately in case of re-ignition.

Step 5: Evacuate IMMEDIATELY if the fire is not out and the extinguisher is empty.

If you have any doubts about your ability to fight a fire evacuate IMMEDIATELY

https://www.osha.gov/SLTC/etools/evacuation/portable_use.html

       Always be aware of any fire extinguisher recalls!

There are 5 primary classes of fire extinguishers, made specifically for different fires. To see each type here 

  • Class A: This type of fire extinguisher is used with materials such as: cloth, wood, paper
    • Found in homes and businesses
  • Class B: This type of fire extinguisher is used for grease, gasoline, or paints. 
    • Found in homes and businesses.
  • Class C: This type of extinguisher is used for electrical equipment such as tools or other equipment that is plugged in.
    • Found in homes and businesses.
  • Class D: This type of fire extinguisher is used for flammable metals
    • Found in factories 
  • Class K:  This type of extinguisher is used for vegetable oils, animal oils, and cooking fats. 
    • Found in restaurants, cafeterias, catering. 

Sometimes extinguishers are multi-purpose and labeled as “A-B-C” meaning it covers Class A – Class C materials.

Always be sure nothing is ever in the way of a fire extinguisher. Also be sure the hoses, nozzles, and can are not dented or damages, and that they are clean!

For more info, click -> here

Ice Dams - Dudley, MA

12/9/2019 (Permalink)

Anatomy of an ice dam Call us at (508) 234-3399 for any water damage to your home caused by an ice dam! Image from icedamcompany.com

What is an ice dam?

A ridge of ice that forms at the edge of your roof and prevents water from draining from the roof. Water that backs up behind the dam can leak into your home and cause damage, even mold.

What causes ice dams?

Uneven roof surface temps can lead to ice dams forming.

For ice dams to form, there will be snow on the roof, and higher portions of the roof’s surface will be above freezing, while lower portions of the roof will be below. Freezing is 32 degrees Fahrenheit. For a portion of the roof to be below freezing, outside temps must also be below freezing.

The snow that is above freezing temperature will melt and flow down the roof until it reaches the portion of the roof that is below freezing. This water will then freeze, causing the ice dam.

The dam will get bigger as more snow melts and water goes down to the frozen portion of the roof. The water that is above, backs up behind the ice dam and stays a liquid. This water, with nowhere else to go, will find cracks in the roof and get into the attic, walls, and ceilings of your home or business.

Ice dams will usually form at the edge of the roof, because the rest of the roof has a source of heat, from the house.

A key to preventing ice dams Is to keep your attic cold!

To remove or prevent ice dams:

  • Remove snow from your roof, eliminating any possibility of an ice dam forming
    • You can use a roof rake or push broom to push snow off the roof.
  • If there is already an ice dam formed, and water is damaging the house-
    • Make channels through the dam so the water can drain.
    • Hose it off with warm water.
    • Work from the lower edge of the dam
  • This is only a temporary solution!

Hire a professional to deal with the heat transfer issues that create the dams.

If an ice dam (s) cause damage to your home or business, call us at (508) 234-3399 for water damage restoration!

Safety tips for Webster to guide you through the winter

12/4/2019 (Permalink)

If you are using a space heater(s)

  • Only use heaters with an Underwriters Laboratory approval or another national testing lab.
  • Keep the heater at least 3 feet from anything that is flammable.
  • ALWAYS turn off space heaters when you leave the room, and before going to bed.
  • NEVER use your oven to heat your home!

Using a fireplace

  • Make sure your chimney has recently been inspected and cleaned by a professional before using it this season.
  • Be sure you are burning clean, dry wood.
  • Be sure there is a screen in front of the fireplace to prevent any sparks from flying into the room.
  • Do NOT use gasoline or lighter fluid to start a fire
  • Don’t use plastic or paper materials to remove ashes
    • Instead, use a metal covered container
  • Never vacuum hot embers.

General fire safety tips

  • Be sure everyone knows how to dial 9-1-1
  • Make sure the fire alarms are working by testing them, and be sure the batteries are fresh.
    • They should be tested monthly
    • Batteries should be replaced once a year or when the low battery alarm chirps.

*Information gathered from Smithfield Fire Department 

Call us at (508) 234-3399 if you need fire or smoke damage restoration. We're here to help 24/7. It'll be "Like it never even happened."

Winter Storm Warning - Massachusetts

12/2/2019 (Permalink)

There is a winter storm warning in effect until 7AM Tuesday, December 3rd. 

Heave snow is expected to fall with accumulations of 4 - 10 inches. 

This could impact travel and early morning and after work commutes. 

  • Keep a flashlight, food, and water in your car in case of an emergency.

Stay indoors during the storm.

If you are outside, walk very carefully if the road or sidewalk is icy.

Before you head out on the road, let someone know where you are headed and what time you will get there. Just in case your car gets stuck. 

When you are shoveling the snow, be sure to take breaks in between. 

Always stay dry, as leaving wet clothes on can cause you to lose body heat, increasing the risk of hypothermia. 

At SERVPRO of Southern Worcester County, we always want you and your families to be as safe as possible during winter storms. If your home suffers from any water damage due to snow melting, call us at (508) 234-3399 or visit our website.

For more information about the winter storm warning click here.

Turkey Frying Safety - Massachusetts

11/26/2019 (Permalink)

As Thanksgiving approaches, we're all thinking about that yummy turkey dinner, but when thinking about cooking, everyone's safety must be a priority.

If you do choose to fry your turkey, here are some safety tips you should take into consideration.

  • Keep the fryer away from the house and any trees
  • Thaw turkey before frying - the oil mixed with water could cause a fire
  • Make sure the fryer is level, and avoid moving it after it is in use
  • If you're using a propane powered fryer, place the tank at least 2 feet from the burner
  • NEVER leave a fryer unattended
  • Turn off the burner before placing the turkey in the oil. 
    • If the oil makes contact with the burner it can cause a fire
  • When removing the turkey 
    • Wear goggles and oven mitts or gloves. 
  • Always keep children and pets away from the fryer

At SERVPRO of Southern Worcester County, we're here 24/7 to help you. Call us at (508) 234-3399 if you need us for fire, water or storm restoration. "Like it never even happened."  

Cleaning Hacks - Northbridge Homes & Businesses

11/22/2019 (Permalink)

Whether you need to do some quick cleaning before the family comes over for Thanksgiving or just your weekly cleaning tasks, these hacks will definitely help you out. Bonus! They're safe too!

Get that pet hair off the couches with rubber gloves! Just rub any areas that need some extra cleaning, and rinse the gloves off after and the hair will come right off (or throw them away)

Get rid of odors from your couches by combining vinegar, water, and an essential oil...we like a mix of orange, cinnamon, cardamon, and clove. It smells just like the holidays...if they had a smell ??

Wipe your TV screen with a coffee filter, it wont leave any stray fibers behind like a paper towel... use filters to wipe windows too!

Clean your glass stove top by sprinkling baking soda and a little bit of water and let it sit, then wipe it clean

If your oven needs some TLC, mix 1 cup water, 1 cup vinegar, and some lemon essential oil and spray the oven. Cleaning your oven can help prevent fires. 

Get rid of carpet stains with vodka...yes, vodka. Blot the stain first, then pour a little bit of vodka onto the stain and dabit. 

For more household cleaning hacks click here

If your home or business is too messy for you or your janitorial staff to handle, SERVPRO of Southern Worcester County offers residential and commercial cleaning services. Visit our website for more information! Or call us at (508) 234-3399

Boihazard clean up

11/20/2019 (Permalink)

Stairs that had the carpet removed due to a biohazard clean up Basement stairs after the carpet was removed by our team for a biohazard clean up.

At SERVPRO of Southern Worcester County, we provide boihazard clean up and restoration services. We want everyone in our community to be safe at all times. One thing that shouldn't be taken lightly is bio hazardous waste. 

Although this type of waste can come in many different forms, it is important for you to be very careful and immediately look to contact us at SERVPRO of Southern Worcester County (508)234-3399. Bio hazardous waste should NEVER be handled by someone who is not properly trained. Our employees are trained to safely remove boihazards and properly dispose of them in accordance with OSHA and other health regulations.

Some types of hazardous waste or materials:

  • Sewage backup
  • Blood or other bodily fluids
  • Animal waste
  • Chemical spills

These are just a few types of services that we have dealt with in the past. See our website for other types of biohazard clean ups we can provide

What to do if you come across hazardous waste:

  • Don't touch the waste
    • coming in contact with biological and chemical contaminants can cause serious health concerns. 

SERVPRO of Southern Worcester County understand just how serious these situations can be and we are trained to properly handle them. If your home or business requires any bio or chemical hazardous cleaning, please call us at (508) 234-3399 or visit our site for more information!

Keeping your home safe while you're on vacation

11/18/2019 (Permalink)

As the holidays creep in, people start heading out of state to visit families for Thanksgiving, Hanukkah, Christmas, and the New Year, we want your home to look the same as it did when you left. Here are some steps you should take before you head out for vacation to keep your house looking spic and span.

  1. Inspect your home
    • Before you leave, checking these areas of your home is crucial to be sure they are intact:
      •  Foundation
      • Shingles on the roof
      • Weather stripping on the windows
      • Water heater and furnace
  1. During the winter- insure that the pipes are properly insulated. This way they won’t freeze, or there is less chance of them doing so.
  2. Clean the gutters of any debris. If they are clogged they can trap excess rain water that can escape into your home causing damage.

Other things to consider before going away:

  1. Unplug small appliances.
  2. Turn off valves to the dishwasher, washing machine and sinks.
  3. Check that smoke and CO detectors are working properly.
  4. Dispose of perishable foods
  5. Take out the trash.

Safety of your home:

If your house looks completely empty, that’s an invitation to burglars.

  • Have a friend pick up your mail each day so it doesn’t pile up in the mailbox.
  • Leave at least one light on a timer.
  • Have a friend or neighbor pull into the driveway on occasion so it looks like there is some activity going on.
  • Ask a friend to turn on lights at night so there is outdoor light.
  • Be sure to lock the doors!
  • If you have alarms, contact the alarm company so they know you’re out of town in case of a break in.

We hope the beginning of your holiday season is going great! If you suffer from any water, fire, or storm damage to your home, call us at (508) 234-3399 or visit our website for more information. 

Pet Safety - Whitinsville winters

11/13/2019 (Permalink)

Dog playing in the snow. Be sure to dry off your dog after playing in the snow. Always remember to wipe their paws and bellies after coming inside from playing in the snow.

Pet Safety

With this New England winter weather coming our way soon, we want to remind you to keep your beloved pets in mind when thinking about winter safety!

When you bring your dog in from a walk or playing outside, you should always wipe their feet and bellies. They can ingest antifreeze, salt, or other dangerous chemicals while licking their paws. Salt may also cause bleeding of their pads, as well as ice, so always keep an eye on your best friends paws! Maybe even consider purchasing a pair (or pairs) of dog boots or paw protectors.

The American Kennel Club suggests that you trim the hair/ fur between your dogs pads, as it can form ice balls. Keep them well trimmed so the fur is even with the surface of their pads.

Although your dog(s) may love to play out in any weather, it is best to limit their time outside if it is extremely cold. Of course, if you have a heavy-coated northern breed of dog, such as a Bernese mountain dog or a Saint Bernard, they thrive in low temps, so it is OK to let them outside for longer periods of time in the cold.

Frostbite:

Dogs are most likely to get frostbite on the ears, paws, and tail. Sometimes, it may take days for symptoms of (severe) frostbite to appear.

Signs of frostbite:

  • Skin appears white or blue.
  • Shivering.
  • Swelling of affected area.

If your dog is showing signs of frostbite:

  • Move him/her to a warm and dry area.
  • Do NOT rub the affected area.
  • Do NOT try to warm frostbite while still outdoors, this can make it worse.
  • Do NOT use a hair dryer, heating pad, or any other direct source of heat.
  • Carefully use warm water (not hot!!). Apply warm water using a compress or soaking the area in a bowl of warm water.
  • Contact your veterinarian for further examination.

Once the area is warmed, pat them dry

Even our older friends love to play outside! When dogs age, we have to consider that they are like humans, and when they get older they have a more difficult time regulating their body temp. Along with the elder dogs, puppies, like human babies, also have a difficult time regulating their body temperature. It is best to limit the elder dogs and puppies time in the snow.

For more information regarding dog winter safety see: https://www.akc.org/expert-advice/lifestyle/10-winter-safety-tips-for-dogs/

Here at SERVPRO of Southern Worcester County, we want you and your family, including your fur babies, to be as safe as possible during the winter months. 

Black Mold in your Blackstone home or business

11/11/2019 (Permalink)

mold in a home or commercial property Mold from a home in Southern Worcester County

What is black mold?

Black mold AKA Stachybotrys chartarum is a toxic type of mold, often found in homes and businesses. Black mold is often black or dark green colored. Black mold often produces allergens into the air. If you are not sure if the mold you're seeing is black mold or another kind, do not touch or disturb the mold. 

If you are seeing signs of mold in your home or business give us a call at 508-234-3399!

Mold Facts:

- Mold is present mostly everywhere, inside and out!

- Mold produces spores, which are teeny tiny structures that are like seeds, used for reproduction.

-Mold spores LOVE moisture, so when exposed to moisture and water, they can quickly grow into colonies

- When the spores grow into colonies they then can produce allergens and irritants. 

-Mold spores can enter through AC systems, windows, doors, they can even attach to your clothing or animals.

Removal vs. Remediation 

Remediation does not = removal. It is quite near impossible to get rid of all mold. As we said above, it exists almost everywhere, even outdoors. 

Here at SERVPRO of Southern Worcester County, we understand mold and have the expertise to remediate the mold in your Blackstone home or business. 

Mold Remediation Process

1. Call us at 508-234-3399

2. We will inspect and assess the damage done by the mold

3. Mold containment

4. Air filtration 

5. Removing mold infested materials, as well as mold itself

6. Cleaning belongings and contents of the home/ business. 

If you have any questions about mold or need services, give us a call 24/7 at 508-234-3399 or visit us at https://www.SERVPROsouthernworcestercounty.com/mold-remediation 

https://yourmoldsolutions.com/blog/mold-prevention-black-colored-black-toxic/ 

Dangers of DIY Mold Removal

9/25/2019 (Permalink)

mold spores with caption "Mold Remediation" Leave the mold remediation up to us!

At SERVPRO of Southern Worcester County, we perform mold remediation services in both residential and commercial settings. Recently we had a lovely customers send us her positive testimonial to show how satisfied she was with the mold remediation work performed. She has explained that she tried to remove it herself, but to no avail.

That's where we come in. Many people want to take matters into their own hands, but it is best to leave it to the restoration professionals who deal with mold on a daily basis. A professional must be certified to deal with mold and must wear protective suits. Mold is no joke, so leave it to SERVPRO of Southern Worcester County, serving Southbridge, Northbridge, Whitinsville, Webster, Uxbridge, Oxford, Sturbridge, and surrounding communities. 

Visit our official website, where you'll find all the information you need! If you have any questions, please call us at 508-234-3399 any time!

Mold Remediation Services

Spiced Apple Cider Deodorizer - Not the Kind You Drink!

9/16/2019 (Permalink)

gallon of liquid cleaning product Get your hands on the Spiced Apple Deodorizer here at SERVPRO of Southern Worcester County

This product we're going to tell you about today is great for your Whitinsville or Webster business because of the ability to combat those bad odors. With a refreshing apple cider scent, it is sure to awaken your Autumn experience.

About Spiced Cider Deodorizer 

This product has a shelf life of 5 years. It comes in a gallon and is an amber colored liquid. For a light to moderate odor, it is recommended to mix 1 cup of product with a gallon of water. For heavy odors or more severe cases, mix 2 cups with one gallon of water to effectively deodorize your home. Paired with our trusted air-scrubbers, your home with smell just like Autumn and your family, guest, customers, and employees will love you for it! It is wise to not get this into your eyes or your mouth, and should be out of child or pet reach. 

Call us at 508-234-3399 to clean/restore your home after a fire or water disaster OR if you want more information on our commercial services to business owners/ products we use.

Our link is below

https://www.SERVPROsouthernworcestercounty.com/commercial-restoration-cleaning

What Should Be Cleaned After a Fire - Webster, MA

9/6/2019 (Permalink)

logo with a phone number and words Call SERVPRO of Southern Worcester County

After a fire occurs, safety is a must. You need to get to safety when a fire is happening and let EMS and firefighters do their thing. When the fire trucks leave, your home and possessions are likely to be damaged from fire, smoke, soot, and water from the firefighters.

Smoke and soot damage can be hard to detect in carpets and walls, but depending on the severity of the fire, it could be everywhere. That's why you probably will need additional cleaning services for your home or commercial property. At SERVPRO of Southern Worcester County, our certified team is fully trained to arrive on scene and take the necessary steps to locate any and all affected areas of smoke, water, or soot damage.  

Carpets trap dust, soot, dirt, gases, animal hair, and other soils and debris.  It is a good idea to have your carpet professionally cleaned regularly. If you experience a fire damage, be aware that dirt and soot and other particles are hiding in your carpet or rug.

If the carpet is beyond restoration, we will happily dispose of the debris for you in our trucks. We'll haul all the debris present after a fire loss.

SERVPRO of Southern Worcester County has the training, technology, and knowledge to get the job done right. With over 40 years of experience and Professionals trained to the highest standard, call us today for YOUR home or commercial fire restoration @ 508-234-3399.

Find Us on Social Media: 

Facebook

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#FireDamage #SERVPROSWC #SERVPRO 

Shark Warning! - Orleans, MA

8/20/2019 (Permalink)

There have been multiple sightings of sharks this summer so far, which sparks great concern over swimming at the beach and other marine activities like boating or sailing. These sightings have caused two Massachusetts beaches to close its swimming. The first sighting of a shark was in Orleans at Nauset Beach. Another shark was spotted near Marconi Beach.

Two people were attacked by sharks last year, resulting in one death, so surveillance and caution is increased for this summer. Always make sure to not go too far out where its difficult to make it back to shore. Use caution and look out for your loved ones who are swimming too.

To view local shark sightings - view the "Sharktivity" Map!

Shark Sighting Article posted August 17th: https://www.pressherald.com/2019/08/17/sharks-prompt-swimming-bans-at-massachusetts-beaches/

Signs of Heat Exhaustion - Dudley

8/20/2019 (Permalink)

Heat Safety

Heat waves are characterized by three or more consecutive days above 90 degrees. Massachusetts and New England states are experiencing high temperatures (with high humidity), so use caution.  There are many types of heat-related symptoms and illnesses that can be fatal. The next time it's hot out, look for these symptoms of excessive heat.

Heat Cramps - These are muscular spasms in the abdomen or legs (most common) due to sweating excessively from the heat. Resting in a cool place and drinking plenty of water and electrolytes will stop symptoms.

Heat Exhaustion - This happens often when people are doing strenuous outdoor activities in the heat - this is a major "no-no". When it's hot, its best to avoid over-exerting your body. A person experiencing heat exhaustion can exhibit pale or red skin,  headache, and dizziness. 

Heat Stroke - This is very scary and life-threatening if nothing is done about it. This happens when the body's vital organs shut down. This is characterized by very high body temperature, vomiting, confusion, seizures, and rapid/weak pulse.

Mold Remediation Products for Your Auburn Business

7/25/2019 (Permalink)

Mold Remediation products for cleaning your Uxbridge or Dudley home.

Summers in Southern Worcester County communities like Whitinsville can rain substantially, storms/hurricanes may pass through, it's very hot, and there could be high-humidity levels. This is a mold spores dream! Mold substantiates in this climate so it is important to keep your business clean and be on the lookout for signs of microbial growth.

SERVPRO of Southern Worcester County is proactive with mold situations since it only takes 48 hours for mold to spread significantly throughout your home or business.  

CONCROBIUM® MOLD CONTROL

This product is odorless and is cool because once applied to the affected area of microbial growth, it acts as a shield to encapsulate and destroy the spores. This anti-microbial barrier effectively arrests mold growth in your home or business.

Shelf life = 2 years

Uses: mold remediation, odors, pre-treatment of building materials

SPORICIDIN® ENZYME MOLD STAIN CLEANER

This product is not a disinfectant and only used as a pre-measure. Sporidicin ingredients consist of 3 enzymes and surfactants- protease, amylase, and lipase. Protease is an enzyme which breaks down protein, Amylase breaks down starch into sugar, and surfactants that decrease surface tension. This product works well with smoke, sewage, blood stains, pet stains, odors, and other chemicals. You do not have to scrub this product, which takes away some work for us Massachusetts folks because who wants to spend time scrubbing? Being non-hazardous and eco-friendly, Sporicidin is part of EPA’s Safer Choice environmentally friendly cleaning products program.

shelf life - 4 years

Covers up to 400 square feet

CONCROBIUM® MOLD STAIN REMOVER

 This products primary purpose is mold removal. This removes mold quickly and efficiently. This product is simple to use because no scrubbing is required – instead it can be applied and left to dry. You can wipe off the excess product or you can use a HEPA vacuum and voila! Your mold issue is resolved by SERVPRO. It covers 300-400ft in area.

shelf life - 2 years

SPORICIDIN® MRC - 80 (CLEAR)

Once applied, it takes the form of a protective shield which will penetrate porous materials and restore/ maintain their integrity. Once applied it adheres to any surface.

When your Auburn or Uxbridge, Massachusetts home or business is in need of mold remediation services, give us a call at 508-223-0505 or visit our website.

Water Damage & Equipment Spotlight - Auburn, Ma

7/18/2019 (Permalink)

Water Damage in Auburn and SERVPRO was ready fast! 508-234-3399!

SERVPRO of Southern Worcester County was called to this Auburn residence earlier this year to mitigate in water damage in the home. 

From the pictures, you can see how damaged this home had been. Wet, dirty footprints covering the carpet and the garage was a wet disaster too. SERVPRO of Southern Worcester County arrived at the home and successfully cleaned and restored the residence to its preloss condition. 

For deodorization after water mitigation (extraction and humidification) air-scrubbers are an important tool. Water damage can leave behind unpleasant odors from wet contents or due to post-water microbial growth. 

SERVPRO Model 780 Hydroxyl Generator 

  • 100% safe for occupied areal use 
  • produces no ozone 
  • comes with an efficient & washable electrostatic filter 
  • 5000 CFM Fan
  • Treats 40,000 Cubic Feet 

Red Sox Giveaway - Auburn, MA

7/15/2019 (Permalink)

Red sox giveaway Red Sox Giveaway Booth This Friday, July 19 at Peabody Supply Co-Auburn.

Have you ever been to a Boston Red Sox game? Fenway Park is magical and nostalgic for many - the smell of fresh roasted peanuts, beer, hot dogs, and an open field. There's even a chance you can catch the flying ball. It's America's pastime for a reason, which is why we are making an exciting announcement.

We at SERVPRO of Southern Worcester County are excited to announce that we are doing a BOSTON RED SOX GIVEAWAY. We know Massachusetts residents like free stuff (who doesn't?) so we are serving you guys 2 Red Sox tickets at Fenway Park July 31st at 7:10PM. The game will be against the Rays. Bring your friend, spouse, or colleague to this exciting home game at Fenway!

This Friday 8:30am - 12:30pm: 

Samantha and Mike from the marketing team will be at Peabody Supply Co- Auburn (101 Milbury Street, Auburn, MA). You'll see our SERVPRO green tent, table and our signature-SERVPRO truck! Come say hi and enter our giveaway for FREE! 

At SERVPRO of Southern Worcester County, we don't just aim to restore your property after water or fire damage. We also serve our community. People like you who make our business thrive, and it's only right that we give back to our community. 

#SERVPROSoxGiveaway #RedSoxGiveaway 

Signs of Drowning - Webster, MA

7/12/2019 (Permalink)

SERVPRO of Southern Worcester County Wishes Everyone a Safe and Happy Summer!

Being a coastal state, Massachusetts summers are full of beaches, pools, hot weather, and sun. SERVPRO of Southern Worcester County always tries to inform the community of safety hazards. A cause of death especially during the summer months is drowning. Next time you're at Memorial Beach in Webster, remember these signs so you can save a life. After all, it might be your loved one who's in danger. Note that if you bring your children to the beach, watch them carefully - it is not easy to spot somebody drowning.

Warning Signs

  • persons mouth and head are below water
  • person is vertical
  • head and mouth are under water
  • do not just expect someone drowning to yell and wave their hands back and forth - that's just for the movies. Drowning is usually silent.
  • person drowning might have their arms forward or on their side in an effort to paddle up to the surface.

Tip: Especially if you are a parent or guardian, it is imperative to know CPR to save a child's life.

Note - It can take a child only 20 seconds to drown, and 60 seconds for adolescents. (source - https://www.popsci.com/identify-prevent-drowning/)

Try to spot the child drowning in this educational video: https://www.popsci.com/identify-prevent-drowning/

Source: https://slate.com/technology/2013/06/rescuing-drowning-children-how-to-know-when-someone-is-in-trouble-in-the-water.html

As always, if you are experiencing water or dire damage and need mitigation services (residential or commercial), please call us 508-234-3399! Visit our website: https://www.SERVPROsouthernworcestercounty.com/commercial-restoration-cleaning 

Cleaning Smoke & Soot in Your Northbridge Commercial Property

7/8/2019 (Permalink)

Our crew cleaning and restoring a garage after a fire damage in Northbridge, MA.

Fire damage can wreak havoc on your Northbridge commercial property. it can halt your hours of operation, which negatively effect your business and livelihood. Here are some steps to cleaning Smoke damage in your business. 

Cleaning Smoke Residue in Your Business:

The first step is to find the smoke residue or soot. Next, you must identify the type of residues and the surfaces they're on, because that will make all the difference when trying to get the smoke residue off. The next steps are to remove the residues and properly dispose of them.

Finding Residue

First, the estimator must inspect the property and test for smoke to determine exactly what services are necessary for your Northbridge home or business. Restoration technicians should pretest particular items to determine the best restoration procedure for that item (it all depends on the type of fabric/wall/surface you're restoring). 

Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke particles are usually dry, so these particles that are attached to surfaces can be removed with substantial vacuum. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Some residues and soils that are not loose particles are strongly attached to their surfaces, so using products to dissolved the residue will make removal a breeze.

Soil-type and surface are two main factors in dissolving soils. Some soils are water-soluble while others are not and require a solvent-based cleaning product. 

Dissolving 3-Steps 

Wash - Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

Rinse - Remove soils with a cleaning solution. This step depends on pressure, absorption, agitation, and airflow of the surfaces and environment.

Dry - Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on a smoke-free HVAC system.

After the initial steps, our team will come to the exact area where the fire took place and begin careful and efficient mitigation. Our highly-trained crew here at SERVPRO of Southern Worcester County will also look at specifics such as a fire sprinkler system to see where water damage may have taken place in the aftermath of fire damage. We will make sure your business is habitable and safe for employees and customers. We can help with a specific plan to address the commercial fire damage to all the spaces in the business. Then they can help develop a smoke cleaning plan. 

If you're in need of fire damage restoration in your home or business in the Southern Worcester County, Massachusetts area, please give us a call at (508) 234-3399.

50th Anniversary of Walking on the Moon

7/5/2019 (Permalink)

The 50th Anniversary of astronaut Neil Armstrong and Buzz Aldrin will be July 20th, this month. 50 years ago, the Apollo mission became a critical success story and triumph for the United States and the world. People were glued to their television screens as astronauts were risking their lives to go on unknown territory. Before he died, President John F. Kennedy.The Moon landing was orchestrated by NASA's Apollo Space Program. The landed on the moon in 1968, but 6 months later they made their first steps. "One small step for man. One giant leap for mankind." 

At SERVPRO of Southern Worcester County, we strive to reach new heights and set new goals. We didn't walk on the moon but we admire the determination and courage it took to do so. 

Read more about the Moon Landings

Find us on Facebook!

Mold vs Mildew in Your Uxbridge Commercial Building

7/2/2019 (Permalink)

Differences between mold and mildew.

Uxbridge, MA is an area where flooding and storm damage is common, since Massachusetts is a coastal state. Mold and mildew are both fungi that thrive in moist, warm environments, so a flooded home in July is a spores dream. Mold and mildew can both be found anywhere both inside and outside. More specifically, they can be found after water or storm damage in your Uxbridge or Northbridge residence/ commercial property

It's important to keep your area clean and inspect it regularly to keep employees, customers, and other personnel safe and not as risk for diseases.

Key Differences 

Mold - Black, yellow, blue or green in color. Mold is sometimes fuzzy or even slimy. Black mold poses a serious risk to our health if inhaled (especially for children and the elderly), and specialized cleaning products and equipment are necessary to halt substantiating growth. 

Mildew - Powdery and lighter in color - usually white or grey. This is a result of fungal growth but can be arrested with common cleaning products from the store and a good scrubbing brush.

Read more on SERVPRO of Southern Worcester County's!

Experiencing mold damage and need mold remediation services? Call SERVPRO of Southern Worcester County at 508-234-3399.

Nate Lashley's Story & Rocket Mortgage Classic Triumph!

7/1/2019 (Permalink)

SERVPRO of Southern Worcester County is a Proud Sponsor of the PGA Tour

Nate Lashley is a 36 year old pro American golfer who was had his fair share of adversity in his life. He started golfing at an early age with the support and help from his loving parents. 

His life would change forever after the 2004 University of Arizona regional match in Oregon. After seeing his parents and college sweetheart, Leslie, after his match Nate would get the horrible news that every son and boyfriend fears. Days after, after worrying about his families whereabouts, they found the bodies of his dad, mom, and girlfriend. They had been in a plane crash near Wyoming. 

After this, he could not be present in the game with everything going on. He chose to try something else, so he began working in real estate by 2012. However, shortly thereafter he realized that he wanted to golf, and that it came naturally to him. He recently won his first match as an alternate in the PGA Golf Tour. His story is inspiring for all of us who have overcome adversity and make it to the other side.

SERVPRO of Southern Worcester County has been a proud partner of the PGA Tour since 2014.

SERVPRO of Southern Worcester County is California Livin'

6/28/2019 (Permalink)

Our franchise owners, Don and Tina McKendall at the 50th Annual SERVPRO Convention

Our managers, Don and Tina McKendall, are having an awesome time on the West Coast at the SERVPRO 50th Annual Convention. 

Convention is a time where franchisees gather and discuss new goals and initiatives for the future. At SERVPRO of Southern Worcester County, we care about your experience most. We're ready whenever and here to help YOU. No one matters more than you, and that is what sets us apart from the competition. We follow up with our customers regularly until the job is complete and thereafter. We always welcome calls any time of they day for your questions and concerns. 

We have forms for customers to sign and read on any and all services and SERVPRO protocol. Our project managers clearly explain the process of mitigation so you understand the work we are doing and more importantly, how and why we are doing it. We constantly re-evaluate what we are doing to make sure we are always giving our customers what they need. We hustle, and that's our motto. We carry all work in a respectful and timely manner, and we take pride in that. 

Our CEO Rick Isaacson had this to say to franchisees before the start of the 50th Annual Convention: "There’s no shortcut to hustle. There’s no delegating hustle to someone else. It’s putting your heart and your effort into making a positive difference in the lives of others this week! Stay humble… stay hungry… and hustle!"

We wish Don and Tina a wonderful last day of convention, and we wish them safe travels!

Fourth of July Fireworks Dates/Times - Northbridge, MA

6/27/2019 (Permalink)

Fourth of July is full of fun time for family and friends. Fireworks, cookouts, food, and games make the whole occasion something to remember. Independence Day is truly a time to celebrate out countries independence from Great Britain.

Come on down with the family and celebrate America's birthday! Remember to stay safe with the fireworks, since those account for hundreds of emergency room visits per day during the month of July. 

SERVPRO of Southern Worcester County - Fire Damage Safety Tips

Fourth of July History

Home & Business Cleaning Hack - Toothpaste

6/25/2019 (Permalink)

Non-gel toothpaste might just be the answer to your prayers or requests. Toothpaste has made it onto loads of blogs and websites because of its power to remove stains and whiten. This is primarily due to the baking soda within the toothpaste. That's why so many dentists recommend brushing with baking soda - it's cheap, easily accessible at the store, and it's something we probably already have in our home or apartment. 

Toothpaste Hacks:

  • use it to clean your white sneakers or converse. Grab a damn sponge and scrub, or leave toothpaste on the affected area outside to dry for a few hours. Then, all you have to do is shake off the dried up, powdery toothpaste. BAM - good as new.
  • Use an old toothbrush (I think it goes without saying) and some toothpaste to scrub the tiled floors in your home or business.
  • Use toothpaste to polish your jewelry
  • Use toothpaste to clean your phone screen (just a little bit!).
  • If you work in a music venue or museum with pianos, or have a piano at home you can use toothpaste to clean those keys.
  • Clean the office mugs with toothpaste so all your employees are pleasantly surprised when they come in on Monday.
  • FUN FACT - apparently toothpaste clears pimples...we at SERVPRO will have to try this ASAP.

Take a look at more uses - https://www.healthywomen.org/content/article/20-surprising-uses-toothpaste

Before Storms - Webster, MA

6/21/2019 (Permalink)

SERVPRO of Southern Worcester County wants you to be safe and stress-free this summer. Call us at 508-234-3399

Although a disaster can strike at any moment, that does not mean you and your family cannot be SERVPRO ready. Here are a few SERVPRO tips.

  1. Make sure you and your loved ones have a plan of action. Build an emergency supply kit and make a family communication plan for when storm strikes. It doesn't need to be written down, but as long as you all are aware of protocol that's what matters..
  2. Next, remove tree branches and debris that could fall and cause injury or damage during a severe thunderstorm.
  3. Make sure outdoor events and activities are postponed. 
  4. 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  5. Secure outdoor objects, like tables and chairs. Bring umbrellas inside, since they're prone to flying away and the cause of many past beach injuries (After all, have you been to Webster Memorial Beach???)
  6. Seek shelter in your home, business, or car (a convertible will not help you in this situation). Do not stay outside.
  7. Close windows and doors. Close window blinds, shades, curtains.
  8. Unplug any electronic equipment and keep a portable charger handy in case of power outage.

Visit The Federal Emergency Management Agency (FEMA) website at www.ready.gov.

Dairy Queen Grill & Chill Opening - Worcester, MA

6/21/2019 (Permalink)

Dairy Queen is coming to Worcester, Massachusetts June 27th.

Massachusetts is excited to announce the grand opening of Dairy Queen on Grafton Street in Worcester. 

The event will take pace 11AM June 27th on Grafton Street. This Week In Worcester reports the store will be opened until 11PM Sunday through Thursday, and will close later at 11:30PM Fridays and Saturdays. There will be loads of specials, like Blizzards, hot desserts, chicken strip baskets, fries, burgers, and much more delicious food. You do NOT want to miss this. Music and softer lighting will create a relaxing environment for hungry and thirsty customers. Come early, the parking lot will hold 50 cars, but additional parking will be available within the same plaza (next to Family Dollar and Advanced Auto Parts).

Source/More Info: https://thisweekinworcester.com/grafton-st-dairy-queen-june-27/

Flooding Alert This Week - Northbridge, Massachusetts

6/21/2019 (Permalink)

Use caution if it rains this weekend!

There was a lot of rain this week, so it is important to be prepared whenever it rains or storms as potential flash floods may occur in your residence or commercial property. As you may know, Massachusetts & New England weather can be unexpected and potentially dangerous especially for Northbridge or Uxbridge homeowners, commercial property owners, and drivers. 

Make sure you do not leave windows or doors open while it's raining and especially windy, as water intrusion may occur. Regularly monitor your basement to make sure there's no flooding. Also, make sure there are no running electronics near the water, as accidental electrocution can occur.

If you are experiencing water damage or mold as a result of water intrusion in your home, call SERVPRO of Southern Worcester County at 508-234-3399. Remember that flooding due to natural causes usually are not covered by regular homeowners insurance.

Reference: https://www.masslive.com/weather/2019/06/rain-expected-to-clear-out-as-warm-weather-arrives-in-massachusetts-for-summers-first-official-weekend.html

Tomorrow (Saturday) it is supposed to be cloudy, but then Sunday it is supposed to be really nice out with sun and temps in the 80's.

New YouTube Video on Water Damage - Webster, MA

6/21/2019 (Permalink)

Screenshot of our new YouTube video on water damage and restoration services brought to you by SERVPRO of Southern Worcester County.

Water Damage is a very common issue with SERVPRO of Southern Worcester County, especially with the recent rainfall we've had. We created an informative yet concise video outlining our services for water damage and restoration (flooding, natural disasters like storms, broken pipes, sewage issues...). This video will give an overview of why you should call SERVPRO of Southern Worcester County for your Webster home or Southbridge commercial property. Our commercial services are second-to-none. 

Check us out on YouTube!

https://youtu.be/ysHtccvYFPw

Also, the 50th Annual Convention is coming upon us! Check out our video all about SERVPRO Convention and learn about the history of SERVPRO Industries LLC!

Stay Connected with us on Facebook Instagram & Twitter! We are available 24/7 for any emergency residential, commercial, or vehicular fire/water/mold issue. 

Water Damage Restoration - Northbridge, MA

6/14/2019 (Permalink)

SERVPRO of Southern Worcester County's got your back during your water damage. Don't panic - Call us!

Water damage has to be our most common issue when customers call us. It's so common, water is everywhere, and with inclement weather conditions, you're in for a treat (sarcasm intended).

We started with our water extractors that resemble Swiffer Wet-Jets. These handy-dandy vacuum-like products completely extracts remaining water in your home or business. Then, dehumidifiers and air-movers circulate air and get the moisture out. 

Just when you thought the job was over...

We have electronic moisture detectors to indicate any "hidden" moisture in your building. We simply hold the device up to the ceiling, wall, furniture, or floor and it gives us a number indicating the level of water within them.

We then use our air scrubbers for deodorization. Sometimes water can create an unpleasant odor, and mold growth can substantiate - causing an extremely bad odor. 

When it comes to wet floors, ceilings, and walls. We know what to do. We not only mitigate water damage, but we have your home smelling amazing with our SERVPRO Orange cleaner (It smells like orange peels because it's made with them).

To watch our new YouTube video on Water Damage in Northbridge, click here: https://www.youtube.com/watch?v=ysHtccvYFPw

If you were happy with our services, leave us a review! We can't wait to hear from you!

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The World Didn't End in 2012, But This Storm Made It Seem That Way...

6/13/2019 (Permalink)

Hurricane Sandy provided the Southern Worcester County community with a wake-up call to get that flood insurance!

SERVPRO is the official cleanup and restoration crew of the PGA Golf Tour, and there’s no wonder why. We have over 1500 franchises throughout North America. We’re faster and ready whenever, and we were back in 2012, too.

Hurricane Sandy was arguably the most damaging storms in Massachusetts history, or at least one of them. Being a coastal state, Massachusetts floods and storms are common - it’s nothing new. Starting as a tropical Depression off the coast of Nicaragua on October 22, then by October 26 it swept over Jamaica and continued North to the United States. Sandy’s power kept fluctuating from a tropical depression to a Category 1 Hurricane. As a result, Amtrak services stopped, Logan Airport cancelled its flights, the MBTA stopped running, and many other transportation services throughout Uxbridge and Southern Worcester County were delayed and cancelled. Countless universities in Massachusetts and New England cancelled classes and events. Sandy was so detrimental because people were not informed of how bad it was going to be. There were literally hundreds of thousands without power – roughly about 380,000.

The lesson for homeowners and business owners is to get flood insurance, especially in the coastal state of Massachusetts. Floods are not usually covered by regular insurance, so be sure to take initiative and get that coverage. Hurricane Sandy is a prime example of what happens when the community is ill-prepared. Natural disasters can happen anywhere and anytime.

Check out this 2012 article for reference: https://www.boston.com/uncategorized/noprimarytagmatch/2012/10/29/hurricane-sandy-slams-massachusetts-hundreds-of-thousands-lose-power

To view more information on the storm damage services we offer, visit our Storm Damage page on www.SERVPROsouthernworcestercounty.com

Attleboro

SWC WHY SERVPRO

SERVPRO is an industry leader in disaster cleanup and restoration of both homes and commercial properties, like Harry’s Pizza in Uxbridge, MA. Of course if you have never had to call SERVPRO or you don’t know any friends or family who have used SERVPRO in the past then you might not be aware of everything SERVPRO has to offer for your commercial or residential fire, water, smoke, or storm damage.

What sets us apart:

  • Services to homes, apartments, businesses, schools, hospitals, and other residential and commercial properties

Throwback Thursday – Storm Damage Uxbridge MA

SERVPRO is the official cleanup and restoration crew of the PGA Golf Tour, and there’s no wonder why. We have over 1500 franchises throughout North America. We’re faster and ready whenever, and we were back in 2012. We have the most advanced equipment to get any cleaning or restoration job done fast and hassle-free. Our team is caring, smart, and we know what we need to do to make our customers happy.

Perhaps Hurricane Sandy was the most damaging storms in Massachusetts history, or at least one of them. Being a coastal state, Massachusetts floods and storms are common - it’s nothing new. Starting as a tropical Depression off the coast of Nicaragua on October 22, then by October 26 it swept over Jamaica and continued North to the United States. Sandy’s power kept fluctuating, going from a Depression, a category 1 hurricane then back to a tropical depression thereafter. Sandy definitely did not fit into one specific category, and it a cold front sweeping off the Atlantic Ocean didn’t exactly help the situation. Sandy was now a super storm hybrid. By the time Sandy hit New Jersey, it was deemed a post-tropical cyclone. You might ask, what’s the difference between a cyclone and a hurricane? It’s just a semantics issue – there’s really no difference between the two. As a result, Amtrak services stopped, Logan Airport cancelled its flights, the MBTA stopped running, and many other transportation services throughout Uxbridge and Southern Worcester County were delayed and cancelled. Countless

It is always wise for business owners and homeowners is to get flood insurance - floods can happen anywhere and for a variety of reasons not just related to storms. Floods aren't usually covered by regular insurance, so be sure to take initiative and get that coverage for your family or business. Hurricane Sandy is a prime example of what happens when the community is ill-prepared. Natural disasters can happen anywhere and anytime.

Why SERVPRO? Fire Damage in Westport, MA

6/7/2019 (Permalink)

Testimonial For SERVPRO of Southern Worcester County - Our customer was very pleased with their fire damage restoration.

FACT- SERVPRO of The Official Disaster Cleanup & Restoration Company for the PGA Golf Tour. We are also a leader in our field, with over 1700 franchises in North America. 

Therefore one might ask...

"Why SERVPRO of Southern Worcester County?"

"What's so special about them?"

Although many of our calls are pertaining to water damage (i.e. flooding), we get LOADS of job calls relating to fire, smoke, and soot damage. At SERVPRO of Southern Worcester County, your fire damage is prime.

We have a team of highly trained professionals to make sure your residential/commercial property is fully restored post-fire so the damage is, "Like it never even happened."

We take careful steps to ensure the safety + value of your home/business. 

  1. Emergency 24/7 Contact (we will be there within 4 hours of your phone call)
  2. Inspection + Fire Damage Assessment
  3. Building Services (Immediate Board-Up + Roof Tarps)
  4. Water Removal & Drying if water is present (after firefighters leave the scene, for example)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

What distinguishes us from other companies is our versatility & our customer service. Not only can we mitigate your fire damage but we can also deodorize your home and clean out HVAC and Air-Duct filters. We clean using industrial-standard products. We extract water with powerful equipment. SERVPRO of Southern Worcester County does it all - and with enthusiasm! Check out our full page of Testimonials and see for yourself.

There's a reason we are the Official Disaster Cleanup & Restoration Company for the PGA Tour. People trust us and understand our value through word-of-mouth, before/after photos, reviews, and social media. 

Fire Damage Restoration Westport, MA site~Before & After Photos 

Our team thoroughly cleaned out the basement, removed soot, smoke odor, and packed dumpster bags of debris to be thrown out. The basement looked so restored!

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Mold in Your Uxbridge Business

6/5/2019 (Permalink)

Business owners-check for mold!

We understand that a businesses hours of operation are important to its success. Southern Worcester County is chock-full of retail stores, eateries, attractions, and much more.

Mold exists everywhere, and its important for survival. Penicillin is a common medicine containing mold. What do you think is in blue cheese? Blue cheese is essential - best when combined with buffalo wings. Mold thrives in warm, moist environments with oxygen. Mold eats away at everything its on, effecting the properties potentially structural integrity.

Moisture Control 

The Key to preventing mold growth is to keep all places dry. Mold thrives in warmer, moist environments. As a business owner, it is important to be on the prowl for moisture. Check areas where potential hidden moisture can be. Also, if you're unsure of the water in your businesses walls, ceilings, or flooring, call SERVPRO of Southern Worcester County at 508-234-3399. We have electronic moisture detectors to see exactly how much moisture is in your businesses structure. 

Black mold looks like little black dots.

Be on the lookout for those, as it is likely black mold which is hazardous.

Odor + Health Symptoms

Understand that mold will produce an unpleasant odor. If the mold is breathed in, symptoms like coughing, skin irritations, and a runny nose can become present. Pay attention to how you feel, and do not be near the mold.

Water Damage to Your Uxbridge Commercial Property

6/3/2019 (Permalink)

Water damage on your commercial property

When a flood or storm strikes your retail store or medical building, it can affect the ability of your business to operate effectively - potentially displacing and stressing regular customers. Whether it's a water pipe leak or flooding due to a hurricane, you need to make sure you act quickly when your property has succumbed to water or storm damage. Commercial water damage restoration in Southern Worcester County, MA  is a large feat to tackle and needs to be handled by a company who knows what they're doing at all time. Weather can be so precariously unpredictable, so always be prepared for the unexpected. if water damage occurs, follow these steps.

Repairing the Water Damage

  • Water mitigation is the first step.Important objects and furniture must be cleared so mitigation may take place. We have electronic portable hidden moisture detectors to discover moisture in walls, ceilings, furniture, and flooring.
  • De-humidification and water extraction equipment remove all signs of water and quicken the drying process.
  • Temporary air conditioners and cooling towers can be added as well. These machines will control the temperature within your business. This will prevent mold/bacterial growth, since they thrive in warm, moist environments.
  • Air-scrubbers (bet you didn't know they existed) filter the air of odors, leaving your business smelling fresh and clean. Moisture causes odors, so we've got you covered.
  • Installing roof tarps/ temporary roofing may help if the roofing is severely damaged.
  • Board ups are essential to keep further damage from happening to your building. They enable damaged walls and windows to be temporarily fixed so the cleaning and restoration process can begin.

We understand that a business has to be open to make a profit - otherwise what's the point? The faster the water is extracted and surfaces cleaned, the quicker your business can get back up and running to service your clients and customers. Experiencing water damage? Call us 24 hours a day, 7 days a week at 508-234-3399

Cleaning Your Business SAFELY - Uxbridge, Ma

5/31/2019 (Permalink)

Commercial Cleaning and Restoration - Don't mix these solutions together.

Commercial properties and businesses get dirty - after all if humans are around ANYTHING is bound to be messy. People spill and break things all the time. We at SERVPRO of Southern Worcester County understand that appearance and cleanliness are extremely important for attracting customers, students, and patients. 

Quick Chemistry Class ↓

A chemical or solution is classified as an ACID, BASE, or NEUTRAL based on the pH (potential of hydrogen) level. It's important to be aware of the pH levels of cleaning ingredients. NOTE: Two natural, safe solutions on their own have the potential to create harmful substances when in contact with each other. 

Refer to this simple equation 

1 Natural Product + 1 other Natural Product ≠ A Safe Mixture 

Harmful & Potentially Fatal Cleaning Products When Mixed Together:

Vinegar & Bleach 

Hydrogen peroxide & Vinegar

Rubbing Alcohol & Bleach 

Commercial Property + Business Owners

In need of cleanup and restoration? Call SERVPRO of Southern Worcester County ANYTIME at 508-234-3399! We use certified cleaning products to safely clean your business fast, "Like it never even happened."

SERVPRO Serves YOUR Commercial Property

5/20/2019 (Permalink)

Did you know that we don't just visit homes for flooded basements or mold remediation. Here at SERVPRO we perform commercial jobs as well? If your Auburn or Uxbridge retail store or apartment complex is in need of disaster cleanup and restoration, SERVPRO will serve you amazing results! Massachusetts weather can be very precarious and unpredictable. Thankfully we are prepared for just that! 

Whether its a blood stain or severe flooding, SERVPRO experienced technicians and professionals clean up the mess, "Like it never even happened." We understand how important it is for your commercial property to look its absolute best and be the safest, which is why our high-tech equipment gets the job fast and efficiently so you can get your business or commercial property back to normal again!

We provide restoration to the following types of properties:

  • Large Office/High-Rise Office Buildings
  • Apartments
  • Small-business offices 
  • Hospitality - Restaurants/Hotel/Motels
  • Small/Large Retail Stores
  • High-Rise Residential Communities 
  • Manufacturing & Industrial Properties
  • Government/Military Institutions

Our services include cleaning of your HVAC filters, Air-duct filters, and mold remediation.

Feel free to view our astonishing Before & After Photos of commercial services of jobs we've done!

Cleaning for Your Commercial Property

5/17/2019 (Permalink)

One of our trucks storing bags of debris from a property. Thankfully we have SERVPRO® advanced cleaning equipment for any commercial job!

A popular assumption is that SERVPRO® of Southern Worcester County only deals with emergency disaster restoration for that severe storm or fire. This is false - we actually perform a variety of services you might not have known about, like commercial cleaning and even building services after your property is damaged. When calls come in for commercial cleaning and restoration services, we are there quickly to ensure your business gets back up and running. Businesses need to remain open and active to drive sales and clientele, so we pride our technicians on being faster to any size disaster. 

Your business might need significant building repairs after mediation (like roof tarps), and we're happy to do that for you. 

Our Commercial Cleaning Services Include:

  • Air Ducts and HVAC
  • Sewage
  • Biohazard, Trauma & Crime Scene (ex. vandalism)
  • Carpets & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls, & Hard Flooring
  • Deodorization

If you'd like to learn more about what SERVPRO has to offer, visit our website homepage.

Call SERVPRO of Southern Worcester County right away at 508-234-3399

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Important Fire Damage Tips - The Do's & Do Not's

5/10/2019 (Permalink)

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Fire damage can be especially hazardous, stressful, and damaging to your residential or commercial property. We suggest these tips if you are experiencing fire and soot damage.

DO:

  • Limit movement/touching objects to prevent soot from getting into furniture & carpets - keep your hands clean if touching areas
  • Use clean towels or old linens on areas where people might be walking
  • Wash houseplants thoroughly but carefully so you don't kill them
  • Change HVAC (Heating & air-conditioning) filter 

Do Not:

  • Wash or clean any areas affected by fire 
  • Ingest canned or packaged food/drinks that are near or in the affected area
  • Take clothing to the laundromat or dry cleaners - they will get more damaged and the odor will set  

Information was retrieved from our website. SERVPRO of Southern Worcester County is dedicated to providing exceptional support during your stressful time. Call us now at 508-234-3399 now. More information is available here.

Sobriety Checkpoint - Worcester, Ma

5/9/2019 (Permalink)

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There will be a sobriety checkpoint conducted by the Massachusetts State Police in Worcester County this upcoming weekend. The sobriety checkpoint aims to bring awareness to impaired driving and to of course remove impaired drivers from the road. 

This will take place from Friday, May 17th to Saturday May 18th. Please note that the time and locations of checkpoints have not been disclosed. If you are driving sober and responsibly, there's nothing to fear, right? 

Right. 

According to the Center for Disease Control and Prevention (CDC) in 2016 impaired driving accounted for about 28% of traffic-related deaths. SERVPRO of Southern Worcester County reminds you to drive responsibly and with caution, because you never know who will be affected by your actions. 

Source: https://www.cdc.gov/motorvehiclesafety/impaired_driving/impaired-drv_factsheet.html 

View more info - Worcester Sobriety Checkpoint

Ready Whenever! - Flooding in Uxbridge, MA

5/7/2019 (Permalink)

Image made with Canva Photo Editor

With the recent Spring showers, flooding can become a serious problem. When water damage strikes, be sure to call SERVPRO of Southern Worcester County to fix your home quickly and efficiently for you and your loved ones. It is important to follow protocol to ensure more damage doesn't occur with time. SERVPRO is the ultimate disaster relief and restoration company for ANY and all emergencies. In fact, we are a premiere water damage and restoration company in the United States and Canada. Our dedicated professionals respond immediately and offer 24/7 round the clock service!

SERVPRO Professionals can assist you with the following water damage restoration services:

  • Leaking appliances & water heaters
  • Overflowing toilets. sinks, & bathtubs
  • Hurricanes, thunderstorms, & natural disasters
  • General flooding

What Sets Us Apart:

  • Advanced water drying/dehumidifying equipment to remove hidden moisture
  • We'll make any repairs - from installing a new carpet, to taking down dry wall and installing roof tarps
  • Advanced water extraction equipment to catalyze the drying process
  • We always abide by the United States Department of Labor's Occupational Safety and Health Administration (OSHA) guidelines for cleaning and restoring

Upon calling, a SERVPRO representative will guide you through your trouble - They'll take your name. address. and insurance information. Then, a professional will be sent to your address immediately to assess damages and fix the problem. We understand that flooding can be very traumatic, which is why our dedicated SERVPRO professionals will make sure you are completely satisfied with our services. 

Call SERVPRO of Southern Worcester County @ 508-234-3399. Our professionals will make it "Like it never even happened."

SERVPRO Making History 50th Year of Service

5/6/2019 (Permalink)

This marks a milestone for SERVPRO and we are celebrating our 50th year at our convention in Sacramento California.

SERVPRO Making History 50th Year of Service

This marks a milestone for SERVPRO and we are celebrating our 50th year at our convention in Sacramento California.

Attending the convention gives us the opportunity to learn the latest methods and technology on how to clean up commercial buildings and residential homes.

As the industry constantly changes we at SERVPRO of Southern Worcester County want to stay ahead so when you call with a water/flooding disaster, fire, soot, storm cleanup and more can be able to move fast to get the disaster cleaned up right.

We offer 24/7 emergency service and have great relationships with insurance companies we work with all the time.

The SERVPRO convention offers us the opportunity to meet some of the insurance company partners and ask them questions on how we can clean up better & faster.

Call SERVPRO of Southern Worcester County 508-234-3399

Milford Massachusetts Fire Damage Clean Up

5/2/2019 (Permalink)

Milford Massachusetts Fire Damage Clean Up

If a fire breaks out and you need hlerp..we are here for you to help. Apartments, condos, homes, commercial buildings, and office buildings...

"we can help." 

SERVPRO is well known in all sectors and known by all insurance companies.

SERVPRO of Southern Worcester County has years of experience dealing with disasters and disaster restoration. Let us be your cleanup restoration and clean-up team. Dealing with fire and smoke clean up requires experience and the resources needed to return the property to a pre-disaster condition. Our goal is to clean with care and try to brighten your day as a single source resource team.

Let us get the mess and odor cleaned up !! 

We are here 24 hours a day to respond to your needs

SERVPRO of Southern Worcester County 508-234-3399

visit: www.SERVPROsouthernworcestercounty.com/fire-smoke-damage-restoration

Auburn We Know De-Odorization

3/25/2019 (Permalink)

One of the worst things about fires in your home or office – even small fires that do relatively little damage – is the odor they leave behind. No matter how many cans of air freshener you use, no matter how many scented candles you light, the stench always seems to come back.

There’s a good reason for the lingering smell. More often than not, the source of the odor hasn’t been removed. Imagine finding a dead animal in your office building’s storage room or in your home’s crawlspace. Would you douse the creature in your favorite scented spray and consider the problem solved? Of course not.

From greasy stove fires to smoke damage caused by outdoor wildfires, SERVPRO of Southern Worcester County is trained and certified in fire damage restoration, including advanced deodorization principles.

If you or a customer suffer a fire damage – or some other accident – and require deodorization services, give us a call! Whether it’s a fire, water or mold damage – or even just a stubborn, unpleasant odor that refuses to go away – we’ll help make it “Like it never even happened.”

Why is that smokey smell so hard to remove?

Smoke odor particles are tiny – in some cases even microscopic in size. They are measured in microns and range in size from .1 (one tenth) of a micron to about 4 microns. Compare a tiny odor particle to a period created by a typewriter (about 150 microns) or to the tip of a human hair (about 75-100 microns).

The small size of odor particles allows them to penetrate surfaces easily. Other factors besides size can help smoke odors penetrate materials, such as:

Surface Porosity – The more porous a material, the more likely it is to absorb odors.

Heavy Concentrations of Residue – The more concentrated the residue, the greater the surface area of materials it can impact.

High Exposure Time – The longer a surface is exposed to odor particles, the greater the number of odor particles that will penetrate.

Heat – Heat causes porous surfaces to expand, allowing odors to penetrate even deeper. When heat is removed, the surfaces contract and trap the odor particles. 

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For Immediate Service - Call SERVPRO of Southern Worcester County !

3/18/2019 (Permalink)

SERVPRO of Southern Worcester County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the experience to handle your restoration and cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trust Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our building services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There’s never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the time arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business!

Does Your Northbridge, MA Property Have Mold?

3/15/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors. 
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas. 
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your Northbridge, MA home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If you see signs of mold, call us today at (508) 234-3399!

Wind Advisory Information

3/13/2019 (Permalink)

Wind Advisory

Sustained winds 25 to 39 mph and/or gusts to 57 mph. Issuance is normally site specific.

Extreme Wind Warning

Extreme Wind Warning (EWW) informs the public of the need to take immediate shelter in an interior portion of a well-built structure due to the onset of extreme tropical cyclone winds. An EWW for extreme tropical cyclone winds should be issued when both of the following criteria are met:

  1. Tropical cyclone is a category 3 or greater on the Saffir Simpson hurricane scale.
  2. Sustained tropical cyclone surface winds of 100 knots (115 mph) or greater are occurring or are expected to occur within one hour.

Gale Watch

A watch for an increased risk of a gale force wind event for sustained surface winds, or frequent gusts, of 34 knots (39 mph) to 47 knots (54 mph), but its occurrence, location, and/or timing is still uncertain.

Gale Warning

A warning of sustained surface winds, or frequent gusts, in the range of 34 knots (39 mph) to 47 knots (54 mph) inclusive, either predicted or occurring, and not directory associated with a tropical cyclone. 

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Commercial Water Damage Tips

3/8/2019 (Permalink)

When disaster strikes your commercial building, it can affect the ability of your business to operate effectively. Whether it's a roof leaking or flooding due to a natural disaster, you need to make sure you act quickly when your property has become damaged by water. Commercial water damage restoration in Massachusetts is a large feat to tackle and needs to be handled by a professional restoration company.

There are many steps that need to be taken when dealing with commercial water damage restoration:

Repairing the Water Damage

  • Water mitigation is the first step. You must clear out all standing water before you proceed to any restoration.
  • De-humidification and moisture control helps with the building's moisture levels. Your space will never dry out unless it is ventilated properly.
  • Temporary air conditioners and cooling towers can be added as well. These machines will control the temperature within your building. This will prevent mold and mildew from forming in and on porous materials.
  • Odor control will be taken into account when dealing with commercial water damage restoration as well. If mold and mildew has started to form, it will take a certified professional to mitigate the situation.
  • Temporary roofing may be an option when it comes to weather-related damage.
  • Board ups are essential to keep further damage from happening to your building. They enable damaged walls and windows to be temporarily fixed so the cleaning and restoration process can begin.

The faster the water is extracted and cleaned, the quicker your business can become operational. Protect your commercial building from water damage and call SERVPRO of Southern Worcester County at (508) 234-3399. 

HVAC Cleaning for the Spring!

2/18/2019 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. By removing contaminants from an air duct system, the effects of dust and mold are greatly reduced. Clean, healthy, circulating air is a must for those sensitive to indoor air contaminants, especially for people with allergies. But how dirty do your air ducts need to be before they need to be cleaned by a professional?

Here are the top reasons as to why air ducts should be inspected and serviced:

1. Allergies - By properly cleaning your air duct system, homeowners are protecting their families from harmful dust and other contaminants. Air ducts provide an ideal breeding ground for bacteria, mold, fungi, and other allergens.

2. Mold - Many air duct systems are located in a home’s basement, which may often be wet, damp, or have experienced flooding. This moisture may cause mold and mildew to grow in and around the duct-work. Cleaning your HVAC will help eliminate any offensive odors and reduce the potential for mold growth in the future.

3. Pets - Animal fur can get trapped in the vents and builds up living germs, fungus, and allergy-causing bacteria. The fur and dander can also hinder the efficiency of the HVAC system. Clumps of hair will slow down the airflow for the entire system if it allowed to build up.

4. Dust - If you start noticing an excessive amount of dirt and dust building up even after cleaning, it may be time for a professional. Homes built today will have drywall dust and construction debris in the duct-work before the owner even moves in.

5. Efficiency - Years of dust, hair, pests, and other pollutants in duct-work will hinder an HVAC system’s airflow.  A proper cleaning will help remove the buildup and promote the proper airflow needed to run the system at peak energy efficiency.

When dirt and debris are removed from duct-work, the fans and motors that power a furnace no longer need to work as hard to distribute air. Advising people to routinely get their air ducts inspected and serviced is important. Not only does this properly maintain a home, but it keeps the quality of indoor air as pure as possible. However, duct cleaning is not always necessary. For more information on HVAC and air duct cleaning, give us a call at (508) 234-3399!

The Fire Restoration Process

2/11/2019 (Permalink)

After the fire trucks leave the scene of a fire, your home is likely to suffer from extensive smoke or water damage. Here at SERVPRO of Southern Worcester County, we have a seven-step plan that will help get you and your family back on track to your everyday lives. 

1) Emergency Contact – The restoration process starts when you pick up the phone and contact SERVPRO of Southern Worcester County. Here, we will ask a series of basic questions pertaining to the damage to ensure that our staff is properly equipped upon arrival.

2) Inspection and Fire Damage Assessment – Here, our professionals will inspect your home, as well as assess the damage done. This step is crucial.

3) Immediate Board-Up & Roof-Tarp Services – When a fire compromises your windows and even roof-top, our professionals will take the necessary steps in ensuring no further damage by covering openings.

4) Water Removal & Drying – The water removal process beings immediately and after removal, dehumidifiers and air movers are placed strategically to ensure 100% dryness.

5) Removal of Smoke and Soot – Our professionals will use our specialized equipment and techniques to remove all soot and smoke remnants from all objects and surfaces.

6) Cleaning and Sanitizing – We clean, sanitize, and disinfect all of the restorable items and surfaces to get you and your belongings back to preloss condition.

7) Restoration – The final touches of repairs, painting, and installing of new carpets will be done to make the disaster, “Like it never even happened.”

Here at SERVPRO of Southern Worcester County, we understand just how devastating a home fire can be. Your safety is our number one concern and we will not stop working until we get the job done right!

If you have any questions, please call us at (508) 234-3399 or visit our website!

Tips for Protecting Your Business and Home

2/4/2019 (Permalink)

Protecting Your Business

  1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 
  2. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  3. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  4. Ask us about starting a Disaster Recovery Plan for your business.

Protecting Your Home

  1. Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes. 
  2. Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through un-heated or un-insulated areas of your home. 
  3. Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  4. If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  5. Ensure gutters are clean and secure. leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  6. Proper maintenance of your furnace can help reduce the risk of puff-backs. 

Fire Damage in Southern Worcester County

1/28/2019 (Permalink)

After the fire department has left your home, we are YOUR next step in cleaning your home and getting your life back on track. In addition to the fire, smoke, soot, and water damage, we offer a bevy of services that can quickly and effectively help restore your home to pre-fire condition.

These services include:

  • Board-ups: In some situations, this may be necessary in securing openings to the structure. We use sturdy and durable materials designed to protect it from both weather intrusion and human/animal intrusion.
  • Inventory Analysis: Using our Contents Claim Inventory Service (CCIS), we can take a comprehensive inventory of each room. During this type of analysis, we can determine which contents are salvageable and non-salvageable. This service can optimize both time and accuracy.
  • Move-Outs: If your contractor requests that your goods and contents must be moved to a different location, we offer move-out services where we do the work for you. Our workers are professionally trained to properly inventory and control the contents from the structure during any cleaning, restoration, or deodorization process.
  • Electronics Cleaning: Some smoke residues are known to contain certain types of acids that, when in contact with metal surfaces and water, have the ability to cause corrosion. This can eat away at any metal casing and cause electronic failure within the device. Here at SERVPRO, we are trained to clean the outside correctly and refer your equipment to a qualified vendor.
  • Artwork Cleaning: We understand how costly some works of art are to restore post-fire. Restoration and cleaning of valuable artworks require the use of a trained art conservator. At SERVPRO, we usually will subcontract any fine art pieces to a conservator. However, if desired, our cleaning professionals may attempt to remove any residues or odors, only after given permission by the customer.

If you have any questions regarding our services, please gives us a call at (508)-234-3399 or visit our website.

Ready Whenever - Milford Plainville

1/23/2019 (Permalink)

Imagine a nice, relaxing weekend away with your friends and family. Whether you were away on a ski trip, an island, or even a cruise, the escape from grueling days at the office puts you in a total state of relaxation.

Now imagine coming home and walking down the basement stairs to find several inches of water everywhere.

What do you do?

The initial reaction might be to freak out and lose your cool. You then begin to shuffle through your phone and frantically call each and every number that promises to save you from your crisis.

This is foolish.

To skip this step, have SERVPRO of Southern Worcester County ready on call to save the day and bring your home back to preloss condition. Our professionals have the training and equipment to save you from any situation, no matter the severity.

If you experience a situation similar to the one mentioned, DO NOT hesitate to give us a call at (508) 234-3399 or visit our website.

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What to do After a Water Damage in Charlton, MA

1/14/2019 (Permalink)

After a storm or water damage situation has plagued your home, your first reaction may be to panic. Here at SERVPRO of Southern Worcester County, we understand how stressful these types of situations may be to your home as well as your family. Before help arrives, here are a few of the Do’s and Don’ts of water and flood cleaning:

Do’s

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

Don’ts

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

We have the moisture detection and measurement equipment to detect, measure, and monitor a property’s moisture levels; the water extraction equipment to speed up the drying process by removing the bulk of water from your home or business; as well as the drying equipment to remove the remaining moisture from ceiling, walls, and floors of your home or business. If your home requires any of these services, be sure to contact SERVPRO of Southern Worcester County at (508) 234-3399. 

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Storm Damage - Oxford, MA

1/8/2019 (Permalink)

SERVPRO of Southern Worcester County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to is pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond with the right resources in a timely manner, which is extremely important in the case of a disaster. A fast response lessens the damage, limits further damage, and reduces the cost of restoration services.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams.

Have Storm or Flood Damage? Call Us Today at (508) 234-3399!

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Preventing Frozen Pipes

11/5/2018 (Permalink)

As the cold winter months rapidly approach us, frozen pipes become a regular occurrence throughout the region. Since water stored in these pipes expands once frozen, the expansion places pressure on the containing pipe, including both metal and plastic pipes. This pressure can cause the pipes to crack and break, potentially causing a problem to you and your home. To ensure that this does not happen once the temperature drops below 32 degrees Fahrenheit, here are some basic preventative tips:

  • Drain the water from all pool and sprinkler supply lines.
  • Remove, drain, and store hoses that are used outdoors. Also, be sure to close the inside valves supplying the outdoor hose spouts. Keep these open to allow all the water remaining in the pipe to drain.
  • Know where your water supply lines are in unheated areas. Make sure these pipes are insulated, to ensure the security and safety of them.
  • Think about insulating water pipes with materials such as pipe sleeve(s) or heat tape and cable to protect pipes that are exposed. This can serve as an extra barrier for extreme freezing weather.
  • Keep your garage doors closed.
  • Keep your thermostat at the same temperature during the daytime and nighttime. If you are away from your home for an extended period of time, be sure to set the temperature in your home no lower than 55 degrees Fahrenheit (American Red Cross).

Here at SERVPRO of Southern Worcester County, we want you and your family to be prepared for the worst, as the weather rapidly drops to freezing temperatures. By ensuring that your pipes are up to the proper safety specifications, you will hopefully survive the winter seasons without having to worry about a broken pipeline.

If you have any questions or concerns, call us at (508) 234-3399 or visit our website.

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Commercial Water Damage in Uxbridge, MA

10/15/2018 (Permalink)

Water damage can be from a flood, septic system problems, a broken pipe, or a faucet mistakenly left on. It is important to take care of this as quickly as possible to prevent mold, mildew and structural damage.

Initial Cleanup

Take immediate action before professional help arrives. One thing you can do is open your windows to aid in the initial drying process.

Next, remove excess water by mopping or using a wet-dry vacuum (do not use a regular household vacuum to do this). You should also wipe down any wood furniture and remove wet upholstery/cushions and other water-logged materials from the affected area. These simple steps will begin the drying process, but professionals with heavy duty equipment can more fully restore your home.

Besides the headache from dealing with physical water damage, there are other issues to consider:

Health Hazards

Mold and mildew are two very common problems that will occur after water damage. It only takes a few hours, especially in high humidity for these to start growing. Mold and mildew can cause health effects. A professional service will have the high capacity fans and vacuums to remove the water from your site before it has a chance to saturate construction materials and leave them prone to mold.

Structural Damage

After a home has been impacted by water damage, it is possible for the entire structure of the house to be weakened. Again, it’s important to dry the home thoroughly before this happens. After the cleanup, it is advisable to have a professional come out and assess the structural condition of your home.

If you or someone you know is experiencing any of these issues, please contact SERVPRO of Southern Worcester County at (508) 234-3399. We offer 24-hour emergency service and are more than happy to help you with your water damage repair and restoration.

What to Expect - Mold Remediation

9/26/2018 (Permalink)

Have you recently experienced water damage, potentially promoting the growth of mold? When you realize that visible mold is in your home or building it may be time to seek the help of a professional. Not all molds that exist in homes are toxic, but it is always safe to hire a certified mold hygienist who can help you determine exactly what kind of mold you are dealing with and how to remedy the moisture and/or mold problem.

There are several steps you need to take before you can get mold remediated. Let SERVPRO of Southern Worcester County walk you through what to expect during a mold inspection.

Find an Industrial Hygienist

The first step is to contact a local, reliable industrial hygienist who can come to your home and do a mold inspection. The hygienist will determine if it is mold, what type and will provide recommendations on how to remediate.

The Hygienist Arrives

When the hygienist arrives at your property they will do a visual inspection, surface sampling, and air sampling in order to determine the source and the type of mold that is present in the building or home. They will check the property and look for any signs of water damage, water intrusion, possible faucet or pipe leaks, and any other signs of moisture. They will also test the temperature and the humidity on the property.

Air samples are collected & sent to the lab

The mold inspector will gather air samples both indoors and outdoors. These air samples are then sent to a specialized lab, where they will produce a report of the findings.

Findings Shared

Typically a mold inspection can last about an hour or so. Your report will be given to you within 2-4 business days. When the hygienist receives the lab report, they will share the results with you and discuss the findings. If mold is determined to be present in the home, you will need to undertake some form of mold remediation.

Your mold remediation will be unique to your circumstance(s), and will largely be determined by the results of the sample tests completed by your mold inspector. These factors include the toxicity of the tested mold, as well as the size of the affected area.

Contact SERVPRO

Once the mold has been tested, send your results to the experts at SERVPRO of Southern Worcester County. We will work with you and your insurance company if you have filed a claim to schedule an appointment. For a stress free remediation process, give us a call at (508) 234-3399 or visit our site to learn about our mold inspection or other home inspection services.

Preventing Wind & Storm Damage in Northbridge, MA

9/19/2018 (Permalink)

Summer and fall weather in New England can be unpredictable. High-velocity winds, hurricanes, and severe thunderstorms can damage your business property in a matter of minutes. Here are a few preventive measures from SERVPRO of Southern Worcester County that can help lower the risk of damage to your commercial property and save you money in repairs and lost productivity.

Protect Your Roof

To make sure your company's roof is protected against wind damage, have it inspected for the following:

  • Shingles need to be wind and impact resistant. They also need to be securely nailed down and fitted tightly together.
  • Make sure the connection between the roof and walls is tight enough to keep updrafts from lifting off the roof.
  • HVAC units, skylights, and pipes are tightly affixed and would not be blown off.

Exterior Walls and Doors

  • Ensure the building is well-sealed to prevent the wind from getting in cracks and crevices, causing interior damage.
  • Check Siding and windows to be sure they are tightly attached.
  • All entry doors are triple-hinged and secured with a deadbolt lock for maximum windstorm protection. Overhead doors are braced sufficiently and able to withstand high winds.

Outdoor & Indoor Areas

  • Everything you have stored outside (such as equipment, inventory, and supplies) is anchored or can be easily moved inside if a storm approaches.
  • Dumpsters, outdoor lighting fixtures, and fencing are secured.
  • Large shrubs and trees close to your building are healthy and unlikely to damage the building
  • If your building has a basement, make sure that basement windows and doors have built-up barriers or flood shields to prevent water damage.

What to do After a Storm

  • Remove standing water and all moist materials, such as wet, damaged flooring or rugs, carpet, personal property, stock, equipment or inventory, and consult a licensed building professional who can determine the extent of the repairs necessary.
  • Board up damaged windows and doors.
  • After you have dealt with the immediate crises, contact your insurance agent to report the loss and obtain advice about restoration. Depending on your policy, commercial property insurance should cover any damage to your building or other business property caused by a windstorm.

The outside of the building may have survived the storm, but inside water intrusion may have soaked documents, computers and other valuable supplies. Water damage can threaten the ability to quickly bounce back after a storm. Should your building become damaged by a catastrophic event such as wind-driven rain, take appropriate actions to prevent further water damage by calling SERVPRO of Southern Worcester County at (508) 234-3399!

Preventing Fire Damage to Your Milford Home

9/12/2018 (Permalink)

After a fire damages your Milford home, you may be extremely anxious to get your home cleaned, but before you start, it is important to get advice from a professional cleaning company such as SERVPRO of Southern Worcester County. Here are some tips you can do before SERVPRO arrives to professionally clean your home.

Prevent Further Damage

  • Get the air circulating- Open the windows and install a fan to circulate areas and create ventilation. In cold weather, the cold air along with your heating system will usually help to remove the moisture if there has also been water damage.
  • Dry wet items as soon as possible- Fans and dehumidifiers can be used to dry carpets and draperies. Draperies and carpets can become quickly damaged beyond repair by mold and mildew.
  • Remove items that are brass or copper and clean them using brass or copper cleaner.  Smoke can permanently damage these items within 24 hours.
  • Place plastic wrap or aluminum foil under furniture legs and remove oriental rugs or other wall-to-wall carpeting that is wet.

Remove Soot from Household Textiles

  • Remove soot from carpets and draperies prior to cleaning or deodorizing these items. Soot is oily and easily stains these household textiles. Professional assistance from SERVPRO is recommended when using chemicals or additives to break up the smoke molecules to eliminate odors.

Remove Smoke Odor from your Home

  • Smoke can become trapped in walls and household ducts where it becomes trapped during a fire. Not having smoke properly removed will cause smoke odors to emerge from time to time. Consult SERVPRO for smoke removal from ducts. We understand the behavior of smoke and we will investigate how far the fire and smoke damage may have spread.

If you experience damage from fire or smoke, contact SERVPRO of Southern Worcester County immediately. Visit our website or contact us at (508) 234-3399.

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Principles of Fire Cleaning

7/10/2018 (Permalink)

The procedures for cleaning smoke residues follow basic principles.

  • Find residues.
  • Identity the type of residues.
  • Identity the type of surface the residue is on.
  • Capture residues in dry particulate form or in solution.
  • Remove the residues.
  • Properly dispose of residues.

Finding and Identifying Residues

The estimator inspects and tests for smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. Besides the estimator's inspection, the restoration technician should pretest particular items to determine the best restoration procedure. By inspecting and pretesting, the estimator and technician locate residues, identify the type of residues, and determine the types of surfaces to be cleaned.

Capturing and Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Air and fluids carry suspended particles with the on contact. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke residues contain solid particles consisting mostly of carbon. Dry particles that are attached loosely to surfaces may be removed by vacuuming. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Residues and soils that are not loose particles must be dissolved before they can be removed. Dissolving the residues and loosening their bond with the surface allows them to be suspended in a cleaning product and flushed away as the cleaning product is rinsed or extracted from the surface.

The type of soil and the type of surface are town main factors in dissolving soils. Some soils are water-soluble while others are not and require use of a solvent-based cleaning product. The type of surface must be considered to preserve the material being cleaned. Some surfaces can be damaged by water, while others are damaged by solvents.

The three steps of dissolving are wash, rinse, and dry.

Wash - Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

Rinse - Remove soils with the cleaning solution. This step depends on pressure, absorption, agitation, airflow, or water lift to penetrate the material and extract the cleaning solution.

Dry - Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on the HVAC system (if free of smoke).

Before the Storm - Douglas, MA

6/21/2018 (Permalink)

Although a disaster can strike at any moment, that does not mean you and your family cannot be SERVPRO ready. Via our corporate headquarters, here are a few tips that you can do to minimize the potential for a loss:

  • First, you should build an emergency supply kit and make a family communication plan.
  • Next, remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Finally, unplug any electronic equipment well before the storm arrives.

If you would like to learn more, please visit FEMA (Federal Emergency Management Agency) at www.ready.gov.

Water Restoration in Northbridge, MA

6/13/2018 (Permalink)

Commercial Water Restoration Presents Unique Challenges

We have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage in Northbridge, MA, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

What you can do until help arrives

  • Safely shut off active water leak if possible.  
  • Think if it is safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Water damage affects not only the structure of your house, but your belongings as well. SERVPRO of Southern Worcester County Professionals understand that your home is more than a structure; it lays host to your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality, can help you save money while preserving precious keepsakes that cannot be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into

Disaster Restoration           

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Southern Worcester County (508) 234-3399

Emergency Response - Milford, MA

6/13/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to our latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency Ready profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that you are “Ready for whatever happens.”

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Tornado Facts!

6/13/2018 (Permalink)

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the closed base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. 
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

If a storm does happen to occur, please don't hesitate to contact us at (508) 234-3399!

Commercial Fire Restoration: Sturbridge, MA

5/24/2018 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Southern Worcester County Franchise Professional.

Commercial Fire Damage? Call SERVPRO of Southern Worcester County at (508) 234-3399

SERVPRO of Southern Worcester County Franchise Professionals have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Ceilings and Walls

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Southern Worcester County can help.

  • Ceilings and walls are exposed to soot, smoke, dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. We clean the air duct too.

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, SERVPRO of Southern Worcester County strives to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Auburn, MA: How to Spot Mold in Your Office

5/18/2018 (Permalink)

Mold growth in commercial buildings is a serious issue. While the cleanup and repair costs can be tremendous, the cost and inconvenience of potentially having to move out of the building for a period of time can be far greater. Even in instances of mold smell, most encounters with mold are after it’s had the opportunity to grow and become visible. However, there are ways you can spot mold growth before it gets out of hand.

A Strange Smell

Although mold can grow in your walls for a while before you see it, there are instances when the mold smell is obvious before the stains show up. For example, if you notice a persistent, rotting or fungus smell in a particular section of your office, then the culprit is likely mold.

Moisture Exposure

If your building was affected by any of the flooding in Massachusetts then it’s likely to experience mold growth. In this case, even before you smell anything, mold may start to gain traction in the affected areas. Similarly, if there’s a leak in an area of your building, then mold can certainly begin to take form.

Light Discoloration

Before your walls turn totally green or black, you may notice some slight darkening initially. This is also a possible sign of possible mold growth that should be investigated further.

In either of these cases, you should not attempt to determine the severity or clean up the mold yourself as it may not be limited to what you see. You should contact a mold cleanup specialist who can properly identify the entirety of the growth. Even if the mold can’t be seen or the mildew smell isn’t present, the specialist can use an infrared thermal camera to detect the presence and level of moisture in your walls. With this information, the specialist can make a proper recommendation for safe cleanup.

Mold smell in commercial buildings should not be taken lightly. Overlooking it or using traditional cleanup measures may lead to bigger problems down the line. It’s best to contact a specialist early on who can complete a thorough assessment and recommend a safe solution. 

Call SERVPRO of Southern Worcester County at (508) 234-3399!

Webster, MA Fire Damage Cleaning

4/30/2018 (Permalink)

After the initial steps, the process of fire restoration can begin, SERVPRO of Southern Worcester County staff will come to the spaces where the electrical fire or utility room fire took place. They will also look at specifics such as a fire sprinkler system to see where water damage may have taken place in the aftermath of fire damage. They will also look closely at any prior fire suppression methods that have been used in the space and not worked before.

A professional can help with a specific plan to address the commercial fire damage to all the spaces in the area. Then they can help develop a smoke cleaning plan. This plan will include a complete cleaning of all areas that have been touched by the fire. The fire may have caused other problems such as areas that still contain traces of smoke and soot. These spaces need to completely clean in order to make sure it's easy for the business owner to open again.

If you require any of our services related to fire damage, please give us a call at (508) 234-3399.

Fire Damage Clean Up Tips - Mendon, MA

4/24/2018 (Permalink)

What To Do Before Help Arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the commercial building or house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Fire & Smoke Damage Odors

As experts in deodorization, SERVPRO of Southern Worcester County Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

Your local SERVPRO of Southern Worcester County Franchise has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give SERVPRO of Southern Worcester County a call at (508) 234-3399, and leave the restoration to us!

The Water Damage Timeline - Douglas, MA

4/24/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Southern Worcester County provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays. 

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Southern Worcester County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and cleaning and restoration costs. 

Water Damage Timeline

Within Minutes 

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish. 
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain. 
  • A musty odor appears. 

48 Hours to 1 Week:

  • Mold and mildew may grow and spread. 
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southern Worcester County

SERVPRO of Southern Worcester County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information, please call (508) 234-3399!

Restoring Your Oxford, MA Property

4/12/2018 (Permalink)

Water damage events in any Massachusetts city or town commercial properties are often complex with issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you suffer form a commercial business or home water damage, flood and need water damage cleanup & restoration contact us right away

Call SERVPRO of Southern Worcester county at (508) 234-3399!

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Commercial Mold Damage

4/12/2018 (Permalink)

Besides causing a major business interruption, a mold problem can present risk(s) for people exposed at your Auburn, MA commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Southern Worcester County Franchise Professional, who will respond quickly and work fast to manage the situation.

SERVPRO of Southern Worcester County Franchise Professionals are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. SERVPRO Franchise Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Call SERVPRO of Southern Worcester County at (508) 234-3399 or go to: www.facebook.com/SERVPROswc/.

What is "Black Mold?"

4/12/2018 (Permalink)

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact SERVPRO of Southern Worcester County at (508) 234-3399 or visit our Facebook page!

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Have Mold in Your Auburn, MA Home?

4/5/2018 (Permalink)

Did you know? If there is moisture anywhere in your home, you MAY have mold. The invisible spores spread rapidly and before you know it, your walls, ceilings and even furniture could be covered in patches of mold.

If you have leaky pipes or have recently dealt with a water damage, your risk of mold is even higher. Trying to manage it yourself or ignoring the problem could result in damage to your property. The quicker you get rid of it, the less havoc it can wreak on your life.

Fixing Mold Problems

It is important to hire a professional service. At SERVPRO, we clean up the causes of the mold by analyzing the damage and cleaning the affected area thoroughly. Calling us quickly is crucial as mold can spread.

If you suffer from water damage and need cleanup & restoration, call SERVPRO of Southern Worcester County at (508) 234-3399 or visit our Facebook page!

Does Your Commercial Building Have Mold?

3/29/2018 (Permalink)

Have you noticed any water damage to your property? Although mold exists naturally everywhere indoors and outdoors, if you have suffered a water damage and leave the area untreated for as long as 48-72 hours, the potential health side effects from the spread of mold can be very dangerous to your health. Here are just a few signs that a mold infestation may be present within your workplace:

  • Musky smells
  • Allergic reactions while in the workplace
  • High humidity levels above 45%
  • Condensation on windows or pipes
  • Poor ventilation
  • Flooding
  • Dust
  • Water leaks
  • Rust

Although these are just a few examples, a good rule of thumb is to never look past any warning sign of mold. Don’t take it upon yourself to try and remediate the situation, call the professionals at SERVPRO of Southern Worcester County! We have the training, experience, and equipment to contain the mold infestation and remediate the problem to its preloss condition.

For more information, call us at (508) 234-3399 or visit our website at http://www.SERVPROsouthernworcestercounty.com/mold-remediation.

The Pentagon: A Case Study

3/27/2018 (Permalink)

When water pipes located in the basement of the Pentagon early one morning, pouring 1.8 million gallons of water over 565,000 square feet - or roughly 17 miles of hallway - SERVPRO Professionals completed the enormous task of drying the entire structure in just seven days. 

Following the events of September 11, 2001, SERVPRO Franchise Professionals were called upon to assist with the cleanup and restoration of the Pentagon. In spite of the emotions and difficulties involved in the restoration effort, SERVPRO Franchise Professionals dried nearly 300,000 square feet in addition to providing fire, soot, and smoke cleanup restoration services. upon completion of the drying assignment, SERVPRO Franchise Professionals provided mold remediation services in other sections of the facility. SERVPRO Franchise Professionals met the challenge and completed the process in just 90 days.

Does your Southbridge, MA property require any service related to disaster restoration? Please give us a call at (508) 234-3399!

The Do's & Don'ts of Fire Damage

3/27/2018 (Permalink)

Do's

  1. Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  2. Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  3. Place dry, colorfast towels on rugs, upholstery, and carpet traffic areas.
  4. If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odors.
  5. Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances. Then protect with a light coating of lubricant.
  6. Pour RV antifreeze into sinks, toilet bowls, holding tanks, and tubs if heat is off during the freezing season.
  7. Gently wash both sides of leaves on indoor plants.
  8. Change HVAC filter, but leave system off until checked by a trained professional.
  9. Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Dont's

  1. Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Southern Worcester County.
  2. Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Southern Worcester County. 
  3. Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service person. 
  4. Consume any canned or packaged food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
  5. Turn on ceiling fixtures if the ceiling is wet. Wiring may be wet or damage and cause electrical shock.
  6. Send garments to the dry cleaner. Improper cleaning may set smoke odor.

Structural Drying - Sturbridge, MA

3/1/2018 (Permalink)

Time is Money

As a leader in water damage restoration, SERVPRO of Southern Worcester County knows fast mitigation is the key to limiting business interruption. With an unmatched national footprint SERVPRO's Disaster Recovery Team can provide trained crews faster to any size disaster and can be on-site within a few hours to help reduce the future damage that water can cause. SERVPRO has the right equipment, procedures, and training to help ensure the structure is dry the first time, saving you time and money. 

Specific tasks to include: 

  • Containment of damaged areas to reduce in-flow of water.
  • Shrink-wrapping of structures to control inflow of moisture. 
  • Water Extraction - to remove excess water from a structure. 
  • Moisture Mapping - to determine impacted areas of a structure. 
  • Selective Demolition - to remove wet building materials that cannot be economically dried in place. 
  • Evaporation Enhancement - to remove moisture content from building materials. 
  • Dehumidification - to remove excess water vapor from the structures' environments. 
  • Temperature Control - to assist in dehumidification and to prevent the onset of mold growth. 
  • Post-Drying Cleaning - to remove any potential contaminants from dried building materials. 

Contact SERVPRO of Southern Worcester County at (508) 234-3399 

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24-Hour Service

3/1/2018 (Permalink)

Sutton, MA Response

SERVPRO of Southern Worcester County is available at all hours of the day for water emergencies, large or small. When you are dealing with a water damage, immediate action is crucial. A delay of merely a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and even vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Worcester County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration, in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO representative will ask several questions, including: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water damage 
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO of Southern Worcester County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Call SERVPRO of Southern Worcester County (508) 234-3399!

Milford, MA Fire Damage

2/20/2018 (Permalink)

What is smoke? As burning materials decompose, they release solid particles, gases, and aerosols that become suspended into the air. Suspended particles, gases, and aerosols are smoke. 

Gases are the invisible components of smoke. Oxides of nitrogen are produced by burning organic compounds, and sulfur dioxide is produced by burning inorganic compounds. Some of the gaseous by-products generated in a fire, such as carbon monoxide and hydrogen cyanide, are extremely dangerous if people are exposed to the smoke while the fire is in progress. After the fire has been extinguished and the smoke evacuated or dispersed, gases are no longer a significant factor.

In addition to fire gases, smoke also consists of fine particles of matter and aerosols. The solid particles of unburned material are usually small particles of carbon. The aerosols are extremely fine solid or liquid particles suspended into gases. These particles - while they are suspended into the air - are what makes smoke visible to our sight. The particles are also odor-absorbing, which makes soot smell. 

Smoke particles can be very small. The approximate size of a smoke particulate is .1 to 4 microns (1 micron = 1 twenty-five thousdanth of an inch), and these extremely small particles are potentially harmful to a human's respiratory tract. If you are near a fire in progress, keep down low to avoid breathing smoke-filled air. Technicians working long periods wear heavy, loose smoke residues are present should wear a respirator. Smoke particles from incomplete combustion can contain polycyclic aromatic hydrocarbons (PAH), which may be cancer-causing (carcinogenic).

Once smoke settles on surfaces as residues, it is often referred to as "soot." Soot residues can contain different types of acids since chlorides and sulfides in smoke mix with the humidity in the air or with moisture to form acids. Acidic soot residues will cause discoloration and corrosion if they remain on materials over time. 

Does your Milford, MA property require fire restoration service(s)? Call SERVPRO of Southern Worcester County at (508) 234-3399!

Sewage Cleanup & Restoration

2/1/2018 (Permalink)

Proper cleanup and remediation of sewer backups are critical aspects of keeping you and your family safe whenever the unexpected occurs. These backups should be considered an emergency because the water that is exposed may contain viruses, bacteria, and other microbes. Being said, water damage can be classified by three types of contaminated water: 

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into either a category 2 or 3, depending on the length of time. Also taken into consideration is the temperature and contact with surrounding contaminants. An example includes the water from a clean source like a broken water line.

Category 2: "Gray Water"

Category 2 water is contaminated and can cause serious discomfort and illness. Examples include washing machine overflow; toilet overflow with urine, but no feces; or dishwasher overflow. 

Category 3: "Black Water"

Category 3 water is grossly contaminated. Examples include flooding from rivers or streams; water from beyond the toilet trap; water from the toilet bowl with feces; or standing water that has begun to support microbial growth. 

Don't take the risk. When a water backup of any kind occurs due to inclement weather, please contact SERVPRO of Southern Worcester County at (508) 223-3399 or visit our website.

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Biohazard - The Do's & Don'ts for Auburn & Webster

9/5/2017 (Permalink)

When a disaster is dealing with contaminants, it should be considered a top-priority emergency. Sewage backups and flood water are two of the most common biohazard scenarios that can affect homes and businesses. Due to the serious health risk synonymous with these types of situations, SERVPRO of Southern Worcester County has the training, protective gear, and specialized equipment needed in order to safely clean and restore any contamination.

Similar to fire and water damages, the first thing you should think about in your home or business, is whether or not it is safe to say inside. Staying inside and exposing yourself or your family to biohazardous waste can be a detriment to health and safety. When in doubt, leave your home and give SERVPRO a call IMMEDIATELY!

Before help arrives, here are some Do’s and Don’ts of Biohazard and Sewage removal:

Do’s

  • Stay out of the affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat ALL bodily fluids as if they are contaminated
  • Turn off the HVAC system if there is sewage damage

Don’ts

  • Don’t leave wet fabrics in place. Hang all furs and leather goods
  • Don’t leave books, magazines, or other colored items on carpets or floors that are wet
  • Don’t use your household vacuum to remove water
  • Don’t use any electric household appliances
  • Don’t turn on any ceiling fixtures, if wet, and keep out of rooms where the ceiling is seen sagging

These types of emergencies should not be taken lightly and they most definitely require quick and efficient attention. SERVPRO of Southern Worcester County know just how serious these issues are and are trained to handle them with the utmost care and concern. If your home or place of business requires any bio-hazardous cleaning, please give us a call at (508)-234-3399 or visit our website.

Facts About Lead

7/10/2017 (Permalink)

Did you know?

  • Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978.
  • Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems.
  • Even children who seem healthy can have high levels of lead in their bodies.
  • Lead is also harmful to adults and the elderly.
  • Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often invisible.
  • Projects that disturb lead-based paint can create dust and endanger you and your family.
  • In most cases, lead-based paint that is in good condition is not a hazard.

For more information, please don't hesitate to give us a call at (508) 234-3399!

Commercial Mold Remediation

5/18/2017 (Permalink)

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property.

Did you know? Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. If you suspect that your property has a mold damage, call SERVPRO of Southern Worcester County immediately!

Step 1: Emergency Contact (508) 234-3399

The mold cleanup and restoration process begins when you call our franchise Call Center. Our representative(s) will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Southern Worcester Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. To detect whether or not mold is present, various technologies are implemented by our certified professionals.

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. Our professional(s) may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO of Southern Worcester Franchise Professionals use anti fungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Southern Worcester County Franchise Professionals evaluate your furniture, decorative items, curtains, clothing, and other items to determine if they can be cleaned.

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Time to Clown Around

5/15/2017 (Permalink)

Interested in donating to a great cause? Check out https://rednoseday.org/. For over thirty-years, the charity referred to as "Comic Relief" has focused on the promotion of comedy to help raise funds to one day end childhood poverty. No child should ever go unaccounted for, and we at SERVPRO of Southern Worcester County fervently support this cause and hope that you are able to do the same!

Early Membership at TPC Boston

4/7/2017 (Permalink)

Then course is now open! As a reminder, TPC Boston is welcoming spring with an early-season membership offer now through April 15th. With a membership at TPC Boston, you can entertain clients, improve your game, spend quality time with your family and friends, or even host business meetings.

Membership Includes:

  • Entertaining at the Highest Level
  • Family Privileges
  • TPC Network Access
  • Full Member Event Schedule

There's a lot to look forward to in 2017 at TPC Boston. The TPC Network is growing in size, with over 100 clubs available to TPC Boston Members. TPC will be unveiling two completely redesigned holes by Golf Course Architect, Gil Hanse and welcoming Dell Technologies as the new Title Sponsor of their PGA Tour playoff event. Their highly-rated Clubhouse is continually adding amenities, all without any assessments to members. Make TPC Boston your home away from home in 2017.

If you have any questions about TPC Boston or the benefits of a membership, please contact darrengarrity@pgatourtpc.com.

Source: https://tpc.com/boston/.

Mold Control

3/29/2017 (Permalink)

Exposure to mold in school settings where not only children will be vulnerable to the possible health effects, but educators as well is a very common issue nowadays. To ensure that your school and children will be safe, SERVPRO of Southern Worcester County can be your first line of defense to mitigate and make the problem, “Like it never even happened.”

Before any course of action can be done, there are few things to first understand about mold.

First, mold(s) can be found almost anywhere in the environments, both externally and internally. Any substance is susceptible to the growth of mold through both the combination of moisture and oxygen. It is also important to note that it is seemingly impossible to get rid of ALL mold and mold spores in an indoor environment. These spores can begin growth in as little as two days after settling in a dark, damp area inside of a school building.

Since these spores are so microscopic and cannot be seen without some sort of magnification, it is essential that you pay attention to all of the warning signs that mold is growing inside of your building.

One of the most common ways to spot mold is simply by the green-black appearance in an area that seems to just keep getting bigger and bigger. Secondly, there will usually be a damp, musky smell that may make breathing and sitting in the classroom intolerable.

According to the Environmental Protection Agency (EPA), “some moisture problems in buildings have been linked to changes in building construction practices during the 1970s, 80s, and 90s. Some of these changes have resulted in buildings that are tightly sealed but may lack adequate ventilation, potentially leading to moisture buildup.”

Here at SERVPRO of Southern Worcester County, we understand that many of the school buildings that exist today are a few decades old and may have some of these ventilation deficiencies. If you suspect mold may growing in one of your districts school’s, please do not hesitate to contact us at (508) 234-3399 or visit our website.

Faster to any Size Disaster

1/25/2017 (Permalink)

Fire and Water Damage are Never Scheduled... Are you Prepared? 

From a burst pipe in an office building to faculty wiring in an apartment complex, fire and water losses are never planned, but they do occur. SERVPRO of Southern Worcester County knows there's no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. Have you developed a thorough Contingency Plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible? 

Emergency Ready Profile 

SERVPRO of Southern Worcester County can provide you assistance in developing and Emergency Ready Profile. As part of a well thought-out Contingency Plan, your Emergency Ready Profile will contain information you need in the event an emergency situation occurs. 

Ask us about an Emergency Ready Profile today! (508) 234-3399. 

Protecting Yourself From the Swine Flu and Norovirus Viruses

12/14/2016 (Permalink)

Our three franchises have the protocol and product to clean!

SERVPRO of Southern Worcester County recommends the following job process for cleaning:

  • Wear PPE consisting of full Tyvek, full face respirator, gloves and foot protection.
  • Mist the immediate area with the EPA registered disinfectant using the #716 MacroMist II ULV Fogger at a rate of ~8 oz per 2,000 sq. ft or 20,000 cu. ft.
  • Allow a 30 minute dwell time.
  • Ventilate and wipe down with a clean towel.

Swine Flu is an airborne virus. Airborne viruses are only viable outside of a human body for a limited period of time. This type of disease is transmitted by sneezing and coughing. Airborne viruses are generally not transmitted by secondary contact as is the case with many bacterial infections. Please advise customers this treatment is not meant to be a 100% defense against the Swine Flu, and you are not assuming any liability for future outbreaks in treated structures. A carrier of the Swine Flu could easily enter the structure post cleaning and cough or sneeze on others and transmit the disease. The current Swine Flu is a new strain. The information presented is based on the current information being offered by the CDC.

Commercial Buildings-Schools- Nursing Homes

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SERVPRO is Striving for Excellence

12/7/2016 (Permalink)

SERVPRO is Striving for Excellence

As a national leader in cleanup and restoration, it’s only natural for SERVPRO to receive regular recognition for excellence in a variety of fields. View our list of awards below for a sampling of SERVPRO’s awarded achievements.

2016 Entrepreneur Magazine

Ranked #4 Franchise Opportunity overall SERVPRO ranked #1 in the Restoration Services category

The SERVPRO Story:

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, Calif. With a background in cleaning and restoration, however, Ted and Doris soon transformed the company into a franchisor of cleanup and restoration specialists.

After selling its first Franchise in 1969, SERVPRO continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 Franchises in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN, in 1988 in a strategic move to place itself within 600 miles of 50% of the U.S.

SERVPRO Industries, Inc. is a privately owned company guided by second-generation executive leadership. From working with SERVPRO Franchises to serving at the company’s corporate management level, the Executive Committee has collectively participated in the development of the SERVPRO System at every level. 

Call SERVPRO of Southern Worcester County @ 508-234-3399

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Drapes & Blinds

8/26/2016 (Permalink)

SERVPRO of Northern Rhode Island excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required.We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. 

When Should My Drapes Be Cleaned?

A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty. Depending on your heating system, the amount of smokers in the home, and other factors, drapes may not show soil for two to six years. The oily atmospheric soil will gradually cause the fabric to deteriorate. Often, direct sunlight is unjustly blamed for this. You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

Professional Cleaning

When your draperies need cleaning, make certain they are dry cleaned ONLY. Only a small percentage of materials can be laundered. If in doubt, call us for advice. Be discriminating in your choice of professional dry cleaners. Some cleaners have equipment designed for clothes cleaning, while others have equipment specifically designed for draperies.

SERVPRO of Northern Rhode Island has an exclusive process of dry cleaning draperies right in your home. There’s no need to have your home or office exposed while your draperies are out being cleaned. We inject a specially formulated solvent into your drapery under pressure and extract the chemical, leaving your drapes clean. This special process results in no damage or shrinkage to the material. Most importantly, you will get quality cleaning at a reasonable price.

Need Your Drapes or Blinds Cleaned? Call Today – (401) 949-9955

Flooding - South in Baton Rouge - SERVPRO is Here to Help

8/24/2016 (Permalink)

Team green rolling into Baton Rouge, here to help those in need. #ServproCares — at I-12 Baton Rouge.

Inspection and Water Damage Assessment

Water Restoration Process

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

They Identify and Stop the Water Source

They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

  • Stop the Source
  • Check for Contaminated Water

They Identify the Type of Water

SERVPRO Franchise Professionals must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

  • White / Category 1 Water
  • Gray / Category 2 Water
  • Black / Category 3 Water

They Survey the Extent of the Water Damage and Inspect the Premises

They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.

  • Survey Damage
  • Complete Safety Inspection

They Move or Block Furniture

They move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

#waterdamage 

2016 PGA Championship

7/27/2016 (Permalink)

Starting tomorrow, July 28th, the 98th annual PGA Championship will take place. This year, the championship takes place at Baltusrol Golf Club’s Lower Course in Springfield, New Jersey.  With 156 players in the field, all eyes will be on defending champion, Jason Day. Last year, Day finished the major with a total score of 268 (-20), the joint lowest score in relation to par ever recorded in a major championship. The only other person to reach this feat, Henrik Stenson at the 2016 Open Championship just a few weeks ago.

We’d like to wish each of the competitor’s luck, and we look forward to following the action!

SERVPRO is an official marketing partner of the PGA Tour and Champion Tour.

If you suffer a disaster and need disaster cleanup and restoration, please call SERVPRO of Southern Worcester County at 508-234-3399.

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Building Services

7/20/2016 (Permalink)

Whether your home or business has been damaged by fire or water, the immediate concern should be temporary protective measures. These include placing roof tarps to prevent additional damage and boarding up to secure the building and remove water and debris.

SERVPRO of Southern Worcester County can provide a few range of restoration services that will bring a building community back to full functionality:

  • Board Up
  • Document Drying
  • Drywall Installation
  • Electrical
  • Fine Art Restoration
  • General Contracting
  • HVAC Services
  • Marble Floor Repair
  • Painting
  • Portable Power
  • Roofing Services
  • Temporary Fencing
  • Tile Floor Repair
  • Carpet Repair & Installation
  • Dry Cleaning
  • Drywall Removal
  • Electronics Restoration
  • Furniture Restoration
  • Hardwood Floor Repair
  • Linoleum Floor Repair
  • Move Out
  • Plumbing
  • Roof Tarp
  • Scalable Resources
  • Temporary Warehouse Space
  • Tree Removal

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SERVPRO® of Southern Worcester County Goes “All In” at SERVPRO Convention

7/5/2016 (Permalink)

47th annual event sets another record for attendance

(Grassroots Newswire) - SERVPRO®, an industry leader in disaster cleanup, restoration and remediation services, welcomed a record-breaking group of more than 2800 franchise owners, key staff and corporate representatives, including SERVPRO of Southern Worcester County , to their 47th Annual SERVPRO® Convention, held at the MGM Grand in Las Vegas from June 26 to 30.

The week of workshops, networking and keynote presentations was based on the theme “All In” and was designed to unite franchise owners, team members, distributors and associates.

“For a small business owner, time is money. But the time spent at this annual event is time well spent,” said Don McKendall, owner of SERVPRO of Southern Worcester County. “The combination of workshops, speakers and networking provides attendees with actionable business insights, an industry overview and practical tips and tricks from others in the same field. In my view, SERVPRO’s convention benefits not only their franchisees but also the communities that their franchisees serve.”

This year’s “All In” convention program featured a keynote address by motivational speaker Connie Podesta (http://conniepodesta.com/), who takes a humorous and dynamic approach to promoting communications, and increasing sales and 28 workshop sessions focused on leadership training and providing resources designed to help each Franchise grow and better serve their community.

“SERVPRO understands running a small business is a challenge,” said Sue Steen, Chief Executive Officer of SERVPRO Industries, Inc. “Our annual convention gives us the opportunity to recognize individual franchisees that have excelled at building their businesses and enhancing SERVPRO’s reputation as an industry leader in disaster cleanup, restoration and remediation services. We offer our sincere congratulations to this year’s award winners and to all of the dedicated professionals who work hard every day to provide world-class service to their customers.”

For more information about SERVPRO of Southern Worcester County, please contact Don McKendall at 508-234-3399 or Don@SERVPROMcKendall.com or visit http://www.SERVPROsouthernworcestercounty.com/.  

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Another CVS Charity Classic in the Books

7/5/2016 (Permalink)

(Image courtesy of http://www.cvshealthcharityclassic.com/)

Did you see us?

Representatives from SERVPRO of Southern Worcester County were present at the CVS Charity Classic last week, at Rhode Island Country Club in Barrington, Rhode Island. The event, hosted by local professionals, Brad Faxon and Billy Andrade, featured an array of top golfers in the world on both the women’s and men’s side. The following includes the placement of all those that participated in the tournament with their world ranking included:

F1. Jon Curran (93)/Keegan Bradley (119): -18

F2. Bill Haas (34)/Billy Andrade (N/A): -18

T3. Louis Oosthuizen (14)/Branden Grace (10): -16

T3. Chris Kirk (60)/Steve Stricker (177):  -16

T3. Jason Bohn (97)/Kevin Kisner (29): -16

T6. Paula Creamer (61)/Jason Dufner (54): -13

T6. Lexi Thompson (4)/Bryson DeChambeau (148): -13

T8: Brooke Henderson (2)/Jamie Sadlowski (N/A): -11

T8. Tony Finau (80)/Billy Horschel (61): -11

10. Morgan Pressel (28)/Brad Faxon (N/A): -9

SERVPRO of Southern Worcester County would like to thank the CVS Health family for hosting yet again another great event, and Innovex Marketing Solutions for providing our team with admission tickets.

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Telling the SERVPRO Storm Story – Ben Williams

6/29/2016 (Permalink)

(Taken from NEWSLINE)

The roots of the SERVPRO Storm Response program date back to 1993 and make up a significant part of the SERVPRO Story.

In 1992, SERVPRO made a decision to begin taking the steps necessary to compete in the commercial market and catastrophic response (CAT). That same year, there was a large fire loss in Nashville. Several Owners agreed with corporate leadership and responded to clean the building; this was the first step on the road to commercial and CAT response. The following year, in 1993, there was a significant flooding event in the Mid-West. Corporate responded by sending several willing Franchise Owners to complete work in Des Moines, Kansas City, and ultimately ending in St. Louis. The nearly 40 Franchise Owners involved completed multiple projects, including the spirit of the St. Louis Airport.

The next two years saw several significant storm events. Tropical Storm Alberto Dropped 24”of rain north of Albany, George, causing the Flint River to flood; Storm Teams signed the Dougherty County School System billing out $1.3 million, among many other jobs. Hurricanes Opal and Erin struck and SERVPRO Storm crews responded throughout the Gulf Coast region. This was the beginning of SERVPRO Storm Response on a larger scale using centrally administered Franchises and crews. Many of the precedents set during these events are still part of the Storm Response Program today.

Storms remained an initiative led by the Storm Teams who are all Franchise Owners, using the processes learned on these early events. From 2002-2008, SERVPRO Storm Teams responded to Iowa flooding and eight tropical storms and hurricanes, including Hurricane Katrina. A lot of mistakes were made; however, a lot were learned. Beginning in 2008, under the leadership of the Storm Teams, Commercial Large Loss Division (CLLD), and Executives, Storm Response was formalized into a cooperative program between the Storm Teams and the corporate office.

From 2009-2011, the Storm Teams responded to 15 managed events. This experience continued to foster program improvements as Storm Leaders learned from successes and mistakes. At the end of 2011, SERVPRO experienced the first of two “All-Call” events under the current Storm Response Program. The first was Hurricane Irene/Tropical Storm Lee, followed by SuperStorm Sandy in 2012. These two events significantly affected how Storm Response is managed, providing more valuable lessons. During this time, SERVPRO also developed Storm manager to automate the process for dispatching and tracking leads. Since 2012, the introduction and integration of updated software tools for Storm and the introduction of DryBook for production have significantly improved the ability for SERVPRO Storm Response to manage any event – whether it is a micro event or the next major hurricane.

Stormy Response is an integral part of the SERVPRO Story and differentiates our ability to execute from all other competitors in the industry. We will continue to make incremental improvements to support the SERVPRO Brand.

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Educate Children about Fire

6/22/2016 (Permalink)

The U.S. Fire Administration (USFA) urges parents to educate their children on the many dangers of playing with fire in an effort to prevent child injuries and fatalities.

Compiled into a short list, these tips advise parents to:

  1. Keep matches and lighters in a secured drawer or cabinet.
  2. Have your children tell you when they find matches and lighters.
  3. Develop a home fire escape plan, practice it with your children and designate a meeting place outside.
  4. Supervise young children closely. Do not leave them along even for short periods of time.
  5. Take the mystery out of fire by teaching children that fire is a tool, not a toy.
  6. Teach children the nature of fire. It is FAST, HOT, DARK, and DEADLY!
  7. Demonstrate how to stop, drop to the ground and roll if their clothes catch fire.
  8. Show children how to crawl low on the floor, below the smoke, to get out of the house and stay out in the case of a fire.
  9. Teach children not to hide from firefighters, but to get out quickly and call for help.

At SERVPRO of Southern Worcester County, we urge each and every parent to advise their children about these dangers. Should a situation involving fire occur in the future, please do not hesitate to give us a call and remember, SAFETY is the #1 most important factor to consider once a fire occurs.

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IICRC Carpet Cleaning

6/16/2016 (Permalink)

By having our professionals complete vigorous training in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC), we understand the many principles surrounding basic carpet cleaning guidelines.

Dry Soil Removal – Through vacuuming using an upright vacuum with brush agitation to remove up to 99 percent of particles.

Soil Suspension – This involves the application of properly specified, formulated and mixed preconditioning agents designed to separate soil from fibers. There are four fundamentals involved in soil suspension: application of preconditioning chemicals; using heat or temperature to speed chemical reactions; agitation for proper chemical distribution and providing dwell time so that chemical reactions can be completed before soil extraction is attempted.

Soil Extraction – Any method of cleaning must physically remove soils if it is to be successful. Soil removal takes place with absorption, wet vacuuming, rinsing and even dry vacuuming. The most common method for soil removal among professionals is hot water extraction.

Grooming, as necessary – Grooming has little to do with physical soil removal; however, it is needed to eliminate pile distortion and matting, to properly distribute additives, such as carpet protectors, and to create an even appearance for your inspection.

Drying- Damp carpet re-soils rapidly, creates potential for slip-fall problems and ultimately, can grow bacteria with an associated odor.

Source: http://www.iicrc.org/consumers/care/carpet-cleaning/

If you have any questions or would like to find out more information, please give us a call @ 508-234-3399.

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Why SERVPRO?

6/8/2016 (Permalink)

Since 1967, SERVPRO professionals have been rewriting the rules regarding mitigation and restoration. For close to 50 years, SERVPRO has offered services that truly do help those that have been through a disaster. From water and fire damage to our very extensive cleaning services, the company has developed into an industry leader.

What is it about our company that makes us so reputable?

In 1992, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners and insurance industry employees. Since then, the Center has evolved into an all-encompassing source that offers each franchise owner and crew members the skills necessary to be successful.

Employee Certification Training

A self-paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • New Franchise Training

    A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

    • Fire Restoration
    • Water Restoration
    • Carpet and Upholstery Cleaning
    • Mold Mitigation

    e-Learning

    A web-based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

    IICRC Training Program

    SERVPRO is an approved IICRC Training School that offers year-round classes in the following categories:

    • Fire Restoration
    • Water Restoration
    • Carpet Cleaning
    • Upholstery Cleaning
    • Applied Structural Drying (in our purpose-built ASD facility)

    Continuing Education

    SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

    • Water Damage Restoration
    • Fire Damage Restoration
    • Understanding Mold in the Restoration Industry
    • Restorative Drying for Loss Control
    • Mitigation Awareness Response Seminar (non-credit course)

    With our top-of-line training, our crews are ready to handle any sized disaster. Don’t hesitate! Give us a call @ (508)-234-3399 or visit our website for more information.

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    Fire Damage Carpet Cleaning

    5/31/2016 (Permalink)

    After a fire occurs, your first reaction should be safety. When the fire trucks leave, your home and possessions are likely to suffer from fire, smoke, and extensive water damage (from firefighting efforts). Although invisible to the naked eye, your floors, carpets, and walls, may all require cleaning services to ensure a safe environment for you and your family. At SERVPRO of Southern Worcester County, our professionals are fully trained to arrive on scene and take the necessary steps to locate any and all affected areas. Next, we will then walk you through the restoration process to let you know that your home and property are in good hands.  

    Carpets, act as a filter, trapping dust, soot, dirt, gases, animal hair, and other soils.  A good rule of thumb would be to professionally clean your carpet every 12 months. If you experience a fire damage, be aware that dirt and soot are hiding below the surface down near the base of the pile, causing damage to the carpet. These contaminants can cause damage to the material if left unattended to.

    SERVPRO of Southern Worcester County has the training, technology, and knowledge to get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today @ 508-234-3399.

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    PGA TOUR Sponsorship by SERVPRO

    5/23/2016 (Permalink)

    SERVPRO Joins PGA TOUR Official Marketing Partner Program

    4-year deal includes designation as Official Cleanup and Restoration Company

    PONTE VEDRA BEACH, Fla. (February 18, 2014) – The PGA TOUR and SERVPRO, a national leader in property cleanup and restoration, have announced a new four-year official marketing relationship

    SERVPRO joins the PGA TOUR as an Official Marketing Partner and receives the designation as “Official Cleanup and Restoration Company of the PGA TOUR and Champions Tour.” The PGA TOUR partnership is a perfect way to expand our awareness and thank our clients.

    “Our customers and our Franchisees love golf so we are thrilled to be a PGA TOUR Marketing Partner.  The PGA TOUR partnership is a perfect way to expand our brand awareness and thank our clients for allowing SERVPRO to help make it ‘Like it never even happened,’” said Sue Steen, CEO of SERVPRO Industries, Inc.

    SERVPRO currently plans to have a presence at several PGA TOUR tournaments 

    "Like it never even happened”.

    If you need disaster cleanup, call SERVPRO of Southern Worcester County @ 508-234-3399!

    www.SERVPROsouthernworcestercounty.com

    #‎waterdamage

    90% Red Cross Workforce are Volunteers

    3/28/2016 (Permalink)

    Did you know that 90% of the Red Cross workforce is volunteers? #‎BeAHero #‎RedCrossMonth

    Red Cross - We are disaster specialists. We are champions of the military, veterans and their families. We are lifesavers. We are educators. We are global citizens. We are humanitarians. We are the American Red Cross. Join us. http://rdcrss.org/Volunteer #‎BeAHero

    SERVPRO is a Proud Sponsor of the Red Cross Disaster Responder Program. If you need Fire & Water - Disaster Cleanup and Restoration, Call SERVPRO of Southern Worcester County @ 508-234-3399!

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    SERVPRO joins the PGA TOUR as an Official Marketing Partner

    3/21/2016 (Permalink)

    SERVPRO joins the PGA TOUR as an Official Marketing Partner and receives the designation as “Official Cleanup and Restoration Company of the PGA TOUR and Champions Tour.” Our customers and clients love golf so we are thrilled to be a PGA TOUR Marketing Partner.  The PGA TOUR partnership is a perfect way to expand the SERVPRO our brand awareness and thank our customers and clients for allowing SERVPRO to help make it ‘Like it never even happened”.

    If you suffer a disaster and need disaster clean up and restoration from fire and water, call SERVPRO of Southern Worcester County @ 508-234-3399!

    Amercian Red Cross Sponsorship

    3/6/2016 (Permalink)

    SERVPRO is a national sponsor for the American Red Cross “Ready Rating” Program. This free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss.

    If you suffer from water, fire, smoke or soot damage and need commercial, or home disaster cleanup, call SERVPRO of Southern Worcester County @ 508-234-3399!

    Biohazard Cleanup and Restoration

    1/27/2016 (Permalink)

    Biological contaminants can pose health consequences. If they are not properly removed it can contribute to unhealthy environments. Let SERVPRO of Southern Worcester County help cleanup any disaster.

    SERVPRO of Southern Worcester County is equipped with the various safety apparatus and cleaning products for disaster clean up & restoration for commercial business or homes.

    What to Do After a Contamination

    • Stay out of affected areas.
    • Call emergency service personnel if the situation is life-threatening.
    • Treat all bodily fluids as if they are contaminated.
    • Turn off the HVAC system if there is sewage damage.

    What Not to Do After a Contamination

    • Don’t leave wet fabrics in place. Hang furs and leather goods.
    • Don’t leave books, magazines, or other colored items on wet carpet or floors.
    • Don’t use your household vacuum to remove water.
    • Don’t use television or other household appliances.
    • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

    Water or flooding from outside storms can cause damage to the insdie of buildings & homes. This includs flood water, roof leaks and ice dams.

    If you are need of water repair in Massachusetts, call SERVPRO of Southern Worcester County @ 508-234-3399

    Melting Snow on Roof

    1/26/2016 (Permalink)

    Melting Snow on Roof

    Once the snow from the storm on your roof starts to melt, look for signs of leaking or flooding. If you see water stains on ceilings or walls it could be wet inside the ceilings or walls. This can occur on commercial or business roofs as well as homes.

    If you need disaster clean up & restoration let us help you.

    Snow removal from roofs is a dangerous job. Be careful and be safe... Call SERVPRO of Southern Worcester County @ 508-234-3399!

    Crime Scene Clean Up

    1/13/2016 (Permalink)

    After the police units have finished processing a crime or accident scene, it is time for the cleaning and restoration process to begin. Crime and accident scenes might contain blood and other contaminants that can pose a health risk to all of those that come in contact with the area. Here at SERVPRO of the Southern Worcester County, we have the proper response time, equipment, and experience to safely clean any crime scene. Our technicians are trained to follow OSHA and EPA standards to make any unsafe environment into a clean one.

    Some of our crime scene and trauma cleaning services include, but are not limited to:

    • Fingerprint powder and evidence-gathering chemicals
    • Tear gas and pepper spray residues
    • Fire extinguisher residue
    • Blood, bodily fluids, and tissue remnants

    Crime Scene Residues

    We can and will clean areas that have been dusted with fingerprint powder and chemicals, to tear gas and pepper spray residues.

    Bloodborne Pathogens

    Our experts are trained to remove and dispose of bodily fluids, tissue and other potentially pathogenic substances that result for accidents, trauma, crime or death.

    Methamphetamine Labs

    Many of the chemicals used in the production of any type(s) of illegal drugs can be volatile and can leave harmful residues throughout a structure. Our technicians are trained and know the proper state guidelines to properly clean all surfaces.

    Here at SERVPRO of Southern Worcester County, we understand just how dangerous many crime scenes can be.

    visit website @ http://www.SERVPROsouthernworcestercounty.com/ or call @ 508-234-3399.

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