Recent Posts

Principles of Fire Cleaning

7/10/2018 (Permalink)

The procedures for cleaning smoke residues follow basic principles.

  • Find residues.
  • Identity the type of residues.
  • Identity the type of surface the residue is on.
  • Capture residues in dry particulate form or in solution.
  • Remove the residues.
  • Properly dispose of residues.

Finding and Identifying Residues

The estimator inspects and tests for smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. Besides the estimator's inspection, the restoration technician should pretest particular items to determine the best restoration procedure. By inspecting and pretesting, the estimator and technician locate residues, identify the type of residues, and determine the types of surfaces to be cleaned.

Capturing and Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Air and fluids carry suspended particles with the on contact. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke residues contain solid particles consisting mostly of carbon. Dry particles that are attached loosely to surfaces may be removed by vacuuming. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Residues and soils that are not loose particles must be dissolved before they can be removed. Dissolving the residues and loosening their bond with the surface allows them to be suspended in a cleaning product and flushed away as the cleaning product is rinsed or extracted from the surface.

The type of soil and the type of surface are town main factors in dissolving soils. Some soils are water-soluble while others are not and require use of a solvent-based cleaning product. The type of surface must be considered to preserve the material being cleaned. Some surfaces can be damaged by water, while others are damaged by solvents.

The three steps of dissolving are wash, rinse, and dry.

Wash - Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

Rinse - Remove soils with the cleaning solution. This step depends on pressure, absorption, agitation, airflow, or water lift to penetrate the material and extract the cleaning solution.

Dry - Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on the HVAC system (if free of smoke).

Before the Storm - Douglas, MA

6/21/2018 (Permalink)

Although a disaster can strike at any moment, that does not mean you and your family cannot be SERVPRO ready. Via our corporate headquarters, here are a few tips that you can do to minimize the potential for a loss:

  • First, you should build an emergency supply kit and make a family communication plan.
  • Next, remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Remember the 30/30 Lightning Safety Rule: Go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Finally, unplug any electronic equipment well before the storm arrives.

If you would like to learn more, please visit FEMA (Federal Emergency Management Agency) at www.ready.gov.

Water Restoration in Northbridge, MA

6/13/2018 (Permalink)

Commercial Water Restoration Presents Unique Challenges

We have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage in Northbridge, MA, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

What you can do until help arrives

  • Safely shut off active water leak if possible.  
  • Think if it is safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Water damage affects not only the structure of your house, but your belongings as well. SERVPRO of Southern Worcester County Professionals understand that your home is more than a structure; it lays host to your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.

Contents Restoration

SERVPRO Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality, can help you save money while preserving precious keepsakes that cannot be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into

Disaster Restoration           

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

SERVPRO of Southern Worcester County (508) 234-3399

Emergency Response - Milford, MA

6/13/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to our latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency Ready profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that you are “Ready for whatever happens.”

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Tornado Facts!

6/13/2018 (Permalink)

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the closed base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. 
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

If a storm does happen to occur, please don't hesitate to contact us at (508) 234-3399!

Commercial Fire Restoration: Sturbridge, MA

5/24/2018 (Permalink)

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Southern Worcester County Franchise Professional.

Commercial Fire Damage? Call SERVPRO of Southern Worcester County at (508) 234-3399

SERVPRO of Southern Worcester County Franchise Professionals have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Ceilings and Walls

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Southern Worcester County can help.

  • Ceilings and walls are exposed to soot, smoke, dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. We clean the air duct too.

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, SERVPRO of Southern Worcester County strives to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Auburn, MA: How to Spot Mold in Your Office

5/18/2018 (Permalink)

Mold growth in commercial buildings is a serious issue. While the cleanup and repair costs can be tremendous, the cost and inconvenience of potentially having to move out of the building for a period of time can be far greater. Even in instances of mold smell, most encounters with mold are after it’s had the opportunity to grow and become visible. However, there are ways you can spot mold growth before it gets out of hand.

A Strange Smell

Although mold can grow in your walls for a while before you see it, there are instances when the mold smell is obvious before the stains show up. For example, if you notice a persistent, rotting or fungus smell in a particular section of your office, then the culprit is likely mold.

Moisture Exposure

If your building was affected by any of the flooding in Massachusetts then it’s likely to experience mold growth. In this case, even before you smell anything, mold may start to gain traction in the affected areas. Similarly, if there’s a leak in an area of your building, then mold can certainly begin to take form.

Light Discoloration

Before your walls turn totally green or black, you may notice some slight darkening initially. This is also a possible sign of possible mold growth that should be investigated further.

In either of these cases, you should not attempt to determine the severity or clean up the mold yourself as it may not be limited to what you see. You should contact a mold cleanup specialist who can properly identify the entirety of the growth. Even if the mold can’t be seen or the mildew smell isn’t present, the specialist can use an infrared thermal camera to detect the presence and level of moisture in your walls. With this information, the specialist can make a proper recommendation for safe cleanup.

Mold smell in commercial buildings should not be taken lightly. Overlooking it or using traditional cleanup measures may lead to bigger problems down the line. It’s best to contact a specialist early on who can complete a thorough assessment and recommend a safe solution. 

Call SERVPRO of Southern Worcester County at (508) 234-3399!

Webster, MA Fire Damage Cleaning

4/30/2018 (Permalink)

After the initial steps, the process of fire restoration can begin, SERVPRO of Southern Worcester County staff will come to the spaces where the electrical fire or utility room fire took place. They will also look at specifics such as a fire sprinkler system to see where water damage may have taken place in the aftermath of fire damage. They will also look closely at any prior fire suppression methods that have been used in the space and not worked before.

A professional can help with a specific plan to address the commercial fire damage to all the spaces in the area. Then they can help develop a smoke cleaning plan. This plan will include a complete cleaning of all areas that have been touched by the fire. The fire may have caused other problems such as areas that still contain traces of smoke and soot. These spaces need to completely clean in order to make sure it's easy for the business owner to open again.

If you require any of our services related to fire damage, please give us a call at (508) 234-3399.

Fire Damage Clean Up Tips - Mendon, MA

4/24/2018 (Permalink)

What To Do Before Help Arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the commercial building or house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Fire & Smoke Damage Odors

As experts in deodorization, SERVPRO of Southern Worcester County Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

Your local SERVPRO of Southern Worcester County Franchise has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give SERVPRO of Southern Worcester County a call at (508) 234-3399, and leave the restoration to us!

The Water Damage Timeline - Douglas, MA

4/24/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Southern Worcester County provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays. 

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Southern Worcester County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and cleaning and restoration costs. 

Water Damage Timeline

Within Minutes 

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish. 
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain. 
  • A musty odor appears. 

48 Hours to 1 Week:

  • Mold and mildew may grow and spread. 
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southern Worcester County

SERVPRO of Southern Worcester County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information, please call (508) 234-3399!