Recent Posts

Preventing Frozen Pipes

11/7/2017 (Permalink)

As the cold winter months rapidly approach us, frozen pipes become a regular occurrence throughout the region. Since water stored in these pipes expands once frozen, the expansion places pressure on the containing pipe, including both metal and plastic pipes. This pressure can cause the pipes to crack and break, potentially causing a problem to you and your home. To ensure that this does not happen once the temperature drops below 32 degrees Fahrenheit, here are some basic preventative tips:

  • Drain the water from all pool and sprinkler supply lines.
  • Remove, drain, and store hoses that are used outdoors. Also, be sure to close the inside valves supplying the outdoor hose spouts. Keep these open to allow all the water remaining in the pipe to drain.
  • Know where your water supply lines are in unheated areas. Make sure these pipes are insulated, to ensure the security and safety of them.
  • Think about insulating water pipes with materials such as pipe sleeve(s) or heat tape and cable to protect pipes that are exposed. This can serve as an extra barrier for extreme freezing weather.
  • Keep your garage doors closed.
  • Keep your thermostat at the same temperature during the daytime and nighttime. If you are away from your home for an extended period of time, be sure to set the temperature in your home no lower than 55 degrees Fahrenheit (American Red Cross).

Here at SERVPRO of Southern Worcester County, we want you and your family to be prepared for the worst, as the weather rapidly drops to freezing temperatures. By ensuring that your pipes are up to the proper safety specifications, you will hopefully survive the winter seasons without having to worry about a broken pipeline.

If you have any questions or concerns, call us @ 508-234-3399 or visit our website.

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Commercial Water Damage

10/12/2017 (Permalink)

Water damage can be from a flood, septic system problems, a broken pipe, or a faucet mistakenly left on. It is important to take care of this as quickly as possible to prevent mold, mildew and structural damage.

Initial Cleanup

Take immediate action before professional help arrives. One thing you can do is open your windows to aid in the initial drying process.

Next, remove excess water by mopping or using a wet-dry vacuum (do not use a regular household vacuum to do this). You should also wipe down any wood furniture and remove wet upholstery/cushions and other water-logged materials from the affected area. These simple steps will begin the drying process, but professionals with heavy duty equipment can more fully restore your home.

Besides the headache from dealing with physical water damage, there are other issues to consider:

Health Hazards

Mold and mildew are two very common problems that will occur after water damage. It only takes a few hours, especially in high humidity for these to start growing. Mold and mildew can cause health effects. A professional service will have the high capacity fans and vacuums to remove the water from your site before it has a chance to saturate construction materials and leave them prone to mold.

Structural Damage

After a home has been impacted by water damage, it is possible for the entire structure of the house to be weakened. Again, it’s important to dry the home thoroughly before this happens. After the cleanup, it is advisable to have a professional come out and assess the structural condition of your home.

If you or someone you know is experiencing any of these issues, please contact SERVPRO of Southern Worcester County at (508) 234-3399. We offer 24-hour emergency service and are more than happy to help you with your water damage repair and restoration.

What To Expect From Mold Remediation

9/28/2017 (Permalink)

Have you recently experienced water damage, potentially promoting the growth of mold? When you realize that visible mold is in your home or building it may be time to seek the help of a professional. Not all molds that exist in homes are toxic, but it is always safe to hire a certified mold hygienist who can help you determine exactly what kind of mold you are dealing with and how to remedy the moisture and/or mold problem.

There are several steps you need to take before you can get mold remediated. Let SERVPRO of Southern Worcester County walk you through what to expect during a mold inspection.

Find an Industrial Hygienist

The first step is to contact a local, reliable industrial hygienist who can come to your home and do a mold inspection. The hygienist will determine if it is mold, what type and will provide recommendations on how to remediate.

The Hygienist Arrives

When the hygienist arrives at your property they will do a visual inspection, surface sampling, and air sampling in order to determine the source and the type of mold that is present in the building or home. They will check the property and look for any signs of water damage, water intrusion, possible faucet or pipe leaks, and any other signs of moisture. They will also test the temperature and the humidity on the property.

Air samples are collected & sent to the lab

The mold inspector will gather air samples both indoors and outdoors. These air samples are then sent to a specialized lab, where they will produce a report of the findings.

Findings Shared

Typically a mold inspection can last about an hour or so. Your report will be given to you within 2-4 business days. When the hygienist receives the lab report, they will share the results with you and discuss the findings. If mold is determined to be present in the home, you will need to undertake some form of mold remediation.

Your mold remediation will be unique to your circumstance(s), and will largely be determined by the results of the sample tests completed by your mold inspector. These factors include the toxicity of the tested mold, as well as the size of the affected area.

Contact SERVPRO

Once the mold has been tested, send your results to the experts at SERVPRO of Southern Worcester County. We will work with you and your insurance company if you have filed a claim to schedule an appointment. For a stress free remediation process, give us a call at (508) 234-3399 or visit our site to learn about our mold inspection or other home inspection services.

Prevent Wind & Storm Damage to Your Northbridge Business

9/19/2017 (Permalink)

Summer and fall weather in New England can be unpredictable. High-velocity winds, hurricanes, and severe thunderstorms can damage your business property in a matter of minutes. Here are a few preventive measures from SERVPRO of Southern Worcester County that can help lower the risk of damage to your commercial property and save you money in repairs and lost productivity.

Protect Your Roof

To make sure your company's roof is protected against wind damage, have it inspected for the following:

  • Shingles need to be wind and impact resistant. They also need to be securely nailed down and fitted tightly together.
  • Make sure the connection between the roof and walls is tight enough to keep updrafts from lifting off the roof.
  • HVAC units, skylights, and pipes are tightly affixed and would not be blown off.

Exterior Walls and Doors

  • Ensure the building is well-sealed to prevent the wind from getting in cracks and crevices, causing interior damage.
  • Check Siding and windows to be sure they are tightly attached.
  • All entry doors are triple-hinged and secured with a deadbolt lock for maximum windstorm protection. Overhead doors are braced sufficiently and able to withstand high winds.

Outdoor & Indoor Areas

  • Everything you have stored outside (such as equipment, inventory, and supplies) is anchored or can be easily moved inside if a storm approaches.
  • Dumpsters, outdoor lighting fixtures, and fencing are secured.
  • Large shrubs and trees close to your building are healthy and unlikely to damage the building
  • If your building has a basement, make sure that basement windows and doors have built-up barriers or flood shields to prevent water damage.

What to do After a Storm

  • Remove standing water and all moist materials, such as wet, damaged flooring or rugs, carpet, personal property, stock, equipment or inventory, and consult a licensed building professional who can determine the extent of the repairs necessary.
  • Board up damaged windows and doors.
  • After you have dealt with the immediate crises, contact your insurance agent to report the loss and obtain advice about restoration. Depending on your policy, commercial property insurance should cover any damage to your building or other business property caused by a windstorm.

The outside of the building may have survived the storm, but inside water intrusion may have soaked documents, computers and other valuable supplies. Water damage can threaten the ability to quickly bounce back after a storm. Should your building become damaged by a catastrophic event such as wind-driven rain, take appropriate actions to prevent further water damage by calling SERVPRO of Southern Worcester County at (508) 234-3399!

Preventing Fire Damage in Milford, MA

9/12/2017 (Permalink)

After a fire damages your Milford home, you may be extremely anxious to get your home cleaned, but before you start, it is important to get advice from a professional cleaning company such as SERVPRO of Southern Worcester County. Here are some tips you can do before SERVPRO arrives to professionally clean your home.

Prevent Further Damage

  • Get the air circulating- Open the windows and install a fan to circulate areas and create ventilation. In cold weather, the cold air along with your heating system will usually help to remove the moisture if there has also been water damage.
  • Dry wet items as soon as possible- Fans and dehumidifiers can be used to dry carpets and draperies. Draperies and carpets can become quickly damaged beyond repair by mold and mildew.
  • Remove items that are brass or copper and clean them using brass or copper cleaner.  Smoke can permanently damage these items within 24 hours.
  • Place plastic wrap or aluminum foil under furniture legs and remove oriental rugs or other wall-to-wall carpeting that is wet.

Remove Soot from Household Textiles

  • Remove soot from carpets and draperies prior to cleaning or deodorizing these items. Soot is oily and easily stains these household textiles. Professional assistance from SERVPRO is recommended when using chemicals or additives to break up the smoke molecules to eliminate odors.

Remove Smoke Odor from your Home

  • Smoke can become trapped in walls and household ducts where it becomes trapped during a fire. Not having smoke properly removed will cause smoke odors to emerge from time to time. Consult SERVPRO for smoke removal from ducts. We understand the behavior of smoke and we will investigate how far the fire and smoke damage may have spread.

If you experience damage from fire or smoke, contact SERVPRO of Southern Worcester County immediately. Visit our website or contact us at (508) 234-3399.

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Biohazard - The Do's & Don'ts for Auburn & Webster

9/5/2017 (Permalink)

When a disaster is dealing with contaminants, it should be considered a top-priority emergency. Sewage backups and flood water are two of the most common biohazard scenarios that can affect homes and businesses. Due to the serious health risk synonymous with these types of situations, SERVPRO of Southern Worcester County has the training, protective gear, and specialized equipment needed in order to safely clean and restore any contamination.

Similar to fire and water damages, the first thing you should think about in your home or business, is whether or not it is safe to say inside. Staying inside and exposing yourself or your family to biohazardous waste can be a detriment to health and safety. When in doubt, leave your home and give SERVPRO a call IMMEDIATELY!

Before help arrives, here are some Do’s and Don’ts of Biohazard and Sewage removal:

Do’s

  • Stay out of the affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat ALL bodily fluids as if they are contaminated
  • Turn off the HVAC system if there is sewage damage

Don’ts

  • Don’t leave wet fabrics in place. Hang all furs and leather goods
  • Don’t leave books, magazines, or other colored items on carpets or floors that are wet
  • Don’t use your household vacuum to remove water
  • Don’t use any electric household appliances
  • Don’t turn on any ceiling fixtures, if wet, and keep out of rooms where the ceiling is seen sagging

These types of emergencies should not be taken lightly and they most definitely require quick and efficient attention. SERVPRO of Southern Worcester County know just how serious these issues are and are trained to handle them with the utmost care and concern. If your home or place of business requires any bio-hazardous cleaning, please give us a call at (508)-234-3399 or visit our website.

Wind Advisory Information

8/22/2017 (Permalink)

Wind Advisory

Sustained winds 25 to 39 mph and/or gusts to 57 mph. Issuance is normally site specific.

Extreme Wind Warning

Extreme Wind Warning (EWW) informs the public of the need to take immediate shelter in an interior portion of a well-built structure due to the onset of extreme tropical cyclone winds. An EWW for extreme tropical cyclone winds should be issued when both of the following criteria are met:

  1. Tropical cyclone is a category 3 or greater on the Saffir Simpson hurricane scale.
  2. Sustained tropical cyclone surface winds of 100 knots (115 mph) or greater are occurring or are expected to occur within one hour.

Gale Watch

A watch for an increased risk of a gale force wind event for sustained surface winds, or frequent gusts, of 34 knots (39 mph) to 47 knots (54 mph), but its occurrence, location, and/or timing is still uncertain.

Gale Warning

A warning of sustained surface winds, or frequent gusts, in the range of 34 knots (39 mph) to 47 knots (54 mph) inclusive, either predicted or occurring, and not directory associated with a tropical cyclone. 

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SERVPRO May Provide General Contracting Services

7/18/2017 (Permalink)

Sometimes a damage requires more than just cleaning soot or removing sewage. Some damages require replacement of drywall, paint, flooding or even electrical plumbing services. SERVPRO of Northern Rhode Island may provide general contractor services to help return your home or business to preloss condition. When it comes to helping you get your life back to normal, we will help make the damage "Like it never even happened."

Leave the Hassle of Board-Ups to the Professionals

Boarding up damaged property is a burden that no one should ever have to go through - especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. Not to mention boarding up after a damage can be as dangerous as the damage itself.

We can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind!

Facts About Lead

7/10/2017 (Permalink)

Did you know?

  • Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978.
  • Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems.
  • Even children who seem healthy can have high levels of lead in their bodies.
  • Lead is also harmful to adults and the elderly.
  • Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often invisible.
  • Projects that disturb lead-based paint can create dust and endanger you and your family.
  • In most cases, lead-based paint that is in good condition is not a hazard.

For more information, please don't hesitate to give us a call at (508) 234-3399!

Principles of Cleaning

7/6/2017 (Permalink)

The procedures for cleaning smoke residues follow basic principles.

  • Find residues.
  • Identity the type of residues.
  • Identity the type of surface the residue is on.
  • Capture residues in dry particulate form or in solution.
  • Remove the residues.
  • Properly dispose of residues.

Finding and Identifying Residues

The estimator inspects and tests for smoke residues to evaluate the extent of damages and determine what cleaning services are needed for restoration. Besides the estimator's inspection, the restoration technician should pretest particular items to determine the best restoration procedure. By inspecting and pretesting, the estimator and technician locate residues, identify the type of residues, and determine the types of surfaces to be cleaned.

Capturing and Removing Residues

Residues must be captured before they can be removed. Restorers use air and fluids to release and carry soils away. Air and fluids carry suspended particles with the on contact. Vacuuming and dissolving are two ways to contact soils and carry them off to be disposed of.

Vacuuming

Smoke residues contain solid particles consisting mostly of carbon. Dry particles that are attached loosely to surfaces may be removed by vacuuming. Moisture contacting the particles can cause them to be absorbed by the surface and be difficult to remove. Always try to vacuum dry smoke residues from a surface before applying wet cleaning products.

Dissolving

Residues and soils that are not loose particles must be dissolved before they can be removed. Dissolving the residues and loosening their bond with the surface allows them to be suspended in a cleaning product and flushed away as the cleaning product is rinsed or extracted from the surface.

The type of soil and the type of surface are town main factors in dissolving soils. Some soils are water-soluble while others are not and require use of a solvent-based cleaning product. The type of surface must be considered to preserve the material being cleaned. Some surfaces can be damaged by water, while others are damaged by solvents.

The three steps of dissolving are wash, rinse, and dry.

Wash - Apply a cleaning agent to the surface and agitate it to penetrate and loosen soils. Once the soils are dissolved and held in suspension by the cleaning agent, they can be removed.

Rinse - Remove soils with the cleaning solution. This step depends on pressure, absorption, agitation, airflow, or water lift to penetrate the material and extract the cleaning solution.

Dry - Remove the remaining water or moisture and leftover soils from the material. Air movement, heat, and low humidity will allow drying to occur quickly. Use air movers or natural air movement by opening doors and windows, using ceiling fans, or turning on the HVAC system (if free of smoke).